Lovely stay- back to business
Had a lovely stay at this hotel, first day it re-opened on the 4th July, was welcome at the desk, there was a screen at the desk, so felt absolutely safe in the current circumstances, all information ... more
Had a lovely stay at this hotel, first day it re-opened on the 4th July, was welcome at the desk, there was a screen at the desk, so felt absolutely safe in the current circumstances, all information was provided clearly about my stay, key was given sanitised in a sealed packet, staff were very helpful, I was provided with an email with all room service info, you can text or email or call for anything you need. Overall our stay was lovely, bed was extremely comfortable, and the room was immaculately clean. Will definatly be staying again. less
Jason Bartella, Owner at Best Western Ivy Hill Hotel, responded to this review
Thank you for your kind review and for rewarding us with 5 stars. I am delighted you had a warm welcome and enjoyed your stay with us. I am pleased our staff made you feel comfortable and all our efforts into keeping our normal 5* Hygiene standards and being COVID secure hasn’t gone amiss; but yet you also found the ambiance of our venue unaffected.
We cannot wait to welcome you back again soon. Remember we are open for Lunch, Dinner, Afternoon Tea as well as the hotel bedrooms have some fantastic rates with flexible cancellation on our website. We cannot wait to get back to weddings, functions and conferences; but we are still taking bookings for future events.
Thank you once again, stay safe and we look forward to welcoming you back soon.