Best Western Ivy Hill Hotel
We visited the Ivy Hill hotel for a two night stay in connection with a wedding that we were attending at the hotel. We drove to the venue and it is conveniently located off junction 14 of the A12. On arrival there was there is a good amount of (free) parking available for guests and patrons.
Arriving early afternoon, we checked in and the lady on reception was very helpful with the arrangements. We were allowed access to our room as it was ready for our arrival and after settling in we decided to explore the immediate area and came across the small village of Margaretting which is just under a half mile walk from the hotel.
Our room had a double bed with separate bathroom. The room was well equipped with a wardrobe, wall mirror, table & chair, bedside units, a dressing table and a good number of plug sockets including USB sockets. Tea and coffee making facilities were provided although we had to change the mugs provided as they had tea stains in them. The room appeared clean and maintained though the wall paper was flaking near to window and the single glazed wooden window frames were showing signs of age. My wife’s pillow case had signs of mould on it though we did not discover this until the following morning.
The bathroom had a toilet, wash basin and a bath with shower fitted and a good amount of flat space to place toiletries. There was a wood laminate floor and the walls were tiled throughout.
Staying over the Sunday night prior to the wedding, we dined with some of the wedding party and our party of approximately 14 persons were seated at two tables. We chose our meals from a pre-set menu and the quality of the food was very good in terms of taste and presentation. Unfortunately, the service was a bit slow with a three course meal taking three hours to complete. This is not a criticism of the table waiting staff who were very friendly and helpful, so perhaps they were a bit understaffed on that evening.
Breakfast the following morning was held in a sunny well-lit dining room and consisted of a buffet breakfast with fruit juices, cereal, fruit and toast, and in addition a full English breakfast and teas & coffees ordered at the table. The waitress who was running the breakfast room was excellent, very friendly and helpful with people’s requests. The breakfast was very good quality just what was needed on the morning of the wedding!
The wedding service and the subsequent reception was very well organised. Fortunately for the happy couple, the sun shone after the service and they were able to get some lovely photos in the hotel’s extensive wooded grounds. The food served in the evening was of excellent composition and quality.
The following mornings breakfast was once again a buffet breakfast but with the English breakfast being a ‘help yourself’ from heated containers.
Checking out was a straightforward procedure and we left the hotel to travel on to Southend for the day.
All in all an enjoyable couple of days at the Ivy Hill hotel, we would say that without exception. All of the staff that we came into contact with from waiters, reception and room change staff were always polite and helpful. We would certainly consider a stay here again if we were in the area or recommend it to others. less
Jason Bartella, Owner at Best Western Ivy Hill Hotel, responded to this review
Thank you for your kind review. We are delighted you had an enjoyable stay and dined in our restaurant. We thank you for your lovely comments, which I shall gladly pass on to the team. We hope to welcome you back when you are next in the area.