Wedding reception and stay.
Due to covid-19, we had our wedding plans completely changed last minute to a sudden change in numbers (2 weeks notice). I contacted The Ivy Hill Hotel amongst other local hotels to enquire about poss... more
Due to covid-19, we had our wedding plans completely changed last minute to a sudden change in numbers (2 weeks notice). I contacted The Ivy Hill Hotel amongst other local hotels to enquire about possibly being able to hold a 15 people sit down wedding reception and a room for the night. I was emailed back pretty much straight away by events coordinator Charlotte. After lots of back and forth with Charlotte listening to all my questions/worries/requests, we decided to go with this hotel. The customer service was great. No amount of questions I was throwing at her seemed to be too much.
In 2 weeks, Charlotte and her team at the Ivy Hill were able to pull of such a beautiful wedding reception for us.
The service on the night was amazing. The staff were lovely and so understanding.
We couldn't recommend this hotel enough!
The room we stayed in was also lovely and the full English breakfast was to die for!
I would return to this hotel in a heartbeat! less
Jason Bartella, Owner at Best Western Ivy Hill Hotel, responded to this review
Thank you for your kind review and for rewarding us with 5 stars. Huge congratulations to you both, I know it must have been very stressful and worrying; but I am pleased the team put your minds at ease and helped you throughout. It is wonderful you and your guests had such a joyous occasion and I am sure you will look back and have fond memories. I hope you both return again soon!