no air con and loud road noise
22/07/2016 taffy2409, Stoke Mandeville, United Kingdom
stayed at this hotel for the first time-good location and nice hotel and restaurant-good food and service-drinks pricey-£5.20 a pint. rooms were ok but I stayed during the very hot period and no air c... more
stayed at this hotel for the first time-good location and nice hotel and restaurant-good food and service-drinks pricey-£5.20 a pint. rooms were ok but I stayed during the very hot period and no air con in rooms-couldn't open window as road noise was bad. less
HLGroup, Owner at BEST WESTERN Ivy Hill Hotel, responded to this review
Thank you for your review following your recent stay with us.
I would like to start by thanking you for your positive comments, however I feel it is a little harsh to criticise us for not having air conditioning in the bedrooms when we are only a three star hotel and have never said that we do.
We offer a selection of beers, on tap and bottled, you are referring to the draught Peroni we serve which is the most expensive, there are cheaper options available if you did not want to pay this much.
You mention that the hotel is in a good location and then complain about the road noise, it is hard to be somewhere as easily accessible as we are without being near to a road, obviously it affects people differently depending on how deeply they sleep and realise that it can be more of an issue in the hotter weather, each of the rooms does have a fan in the wardrobe for guests to use.
We do hope that the positives outweighed the negatives and you might consider returning if you were in the area again.