Best Western Ipswich Hotel and Spa

Collected our takeaway Sunday roast yesterday. Big portions, meat was tender, six different vegetables, lovely gravy served in a separate container. Meals remained hot for quite some time so no need to reheat. Excellent value for money and compliments to the Chef. Great way to have a Sunday lunch without the work! Will be returning but also looking forward to your reopening and enjoying the Carvery again. less

We have just had the most excellent afternoon tea at the hotel. A good number and selection of sandwiches with tasty fillings and also sausage rolls and pigs in blankets! The scones, we think, had cranberries in them and the cakes were a great festive selection of mince pie, Yule log and a mulled berry trifle. The menu said the trifle was in a shot glass, but was actually in a small tumbler glass which made it even better. We had the extra glass of fizz and the pots of tea were a very good size. Overall an excellent tea with good festive theming and very good value for money. Service was discreet but very good and friendly. less

The bathroom was dirty and despite asking at check-in about whether breakfast was in clued in the rate (which it was) neither of the check in staff told us we needed to pre order with them there and then. There was no breakfast available therefore in the morning. Also the staff had not cleaned and changed over the “sanitised” and “used” pens at reception. less

Booked into hotel. Staff were friendly. Went up to our superior double room.the bed had been changed as the headboard was for a kingsize looked out if sorts. It was at back of hotel thought yes it will be nice and quiet .... creaky floors . The room was hot but we had fans. The rooms next to us were playing in and out the rooms till around 1am then the big extractor fan outside started. So not much sleep. When we went down for breakfast. It was what would you like. There was no menu so has to ask what was available. I realise boris is saying lockdown from Thursday and it will affect you but .....I have stayed in a few best western hotels and I am sorry to say this fell short of the normal expectations. less

The place is very tired looking, but it is cheap, it is clean, apart from the car park. The many restrictions that are in place at present, were being observed. The staff are friendly, if sometimes rather hard to track down. The best thing is the amazing breakfast, it is really very, very good. Not cheap and nasty ingredients, and plenty of everything. For a one night stay in the area We highly recommend. less