We stayed here at the start of our NC500 trip and were reasonably pleased with our choice. Hotel is strictly adhering to COVID restrictions, perhaps a little too vehemently. We had booked a standard room, but were offered the opportunity to bid for an upgrade, which we did. We got a River Ness View room, but they failed to provide the promised extras such as water and shortbread in the room, quoting COVID Restrictions which is a little odd when other hotels in Scotland are managing to provide them! A bit of a mean trick. Most staff were friendly and helpful with the exception of one young lady receptionist who must have had previously worked as a medical receptionist as everything for her seemed to be a negative. Room was very nice, with a confortable bed and good seating looking towards the river and the castle. Dinner in the restaurant was a bit disappointing in terms of the food on offer. It was OK but menu choices offered very little in the healthy range (most things were fried - but this is Scotland!) and when served food lacked any style in its presentation. We took breakfast in our room and this was very good, served on time, hot and well presented. Although not cheap, this is an excellent place to stay in the centre of Inverness and is walkable to the city centre, the river, castle etc. Car parking is a bit of a nightmare as there are insufficient spaces, but there is on-street parking nearby at a relatively low cost. less