Adequate Stay in the Perfect Location
12/06/2018 Cl0ver22, Saratoga Springs, New York
This hotel is located right in the middle of everything to see in down town Inverness! The lobby and common areas have clearly been updated and look great. The rooms could use some attention, furnitu... more
This hotel is located right in the middle of everything to see in down town Inverness! The lobby and common areas have clearly been updated and look great. The rooms could use some attention, furniture was old and decor was dated. Don't buy into the breakfast option, we did not feel it was worth the extra money. It was not even close to the free breakfast most Best Westerns offer in the US. There are plenty of cafes nearby. If you can upgrade to a river view room, go for it! The front of the building looks right across the Ness River at the Inverness Castle. less
Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & Spa, responded to this review
Thank you so much for taking the time to write your review. I'm delighted that you were pleased with the location, we're so lucky to be in such a fantastic area. It's great to hear that you liked the newly refurbished bar and lounge area, we're so proud of the way it turned out. You'll be happy to hear that we do have plans to refurbish some rooms in the near future. I'm sorry that you were disappointed with the breakfast selection, we try to provide a large selection of both hot and cold options to suit all tastes.
I hope that we can welcome you back on your next visit to Inverness.