Excellent hotel in great location
We stay at the Inverness Palace hotel in March just before the lockdown. Situated right on the river, opposite the he castle, our rear facing room was large in good condition, warm and quiet.
We tra... more
We stay at the Inverness Palace hotel in March just before the lockdown. Situated right on the river, opposite the he castle, our rear facing room was large in good condition, warm and quiet.
We travelled as part of a coach party, and so has included meals and drinks. The food was excellent, with a good choice and at evening meal wine in the table. At the bar we could choose from a large selection of draught or bottled beers, although wine here was limited to the cheapest house variety.
My only small gripe was the lack of the leisure facilities, which I had been looking forward to. I was aware of the refurbishment and the reopening date of the 13thMarch, which was still being given in reply to reviews here just a week before. In reality on arrival there were still several weeks work left to do, and although we had been notified a few days in advance, we were not offered the use of facilities at another hotel as some previous guests had been. Instead we were offered an extra hour in the free bar which probably cost nothing as most people can only drink a certain amount anyway. less
Samantha Coutts, Other at Best Western Inverness Palace Hotel & Spa, responded to this review
Dear Gorby123,
Thank you for taking the time to review the hotel after your recent stay. We’re glad you enjoyed your time with us despite the unusual circumstances and hopefully when things get back to normal you’ll be able to visit again and make use of the brand new leisure facilities.
We’re looking forward to reopening the hotel soon and welcoming guests back and hopefully we’ll get a second opportunity to Impress you later in the year.
Best Wishes
Samantha