I think we all know that Best Western in the US is one of the worst hotel chains that ever existed. I avoid them all like the plague. Their hotels overseas, however, are a completely different story... more
I think we all know that Best Western in the US is one of the worst hotel chains that ever existed. I avoid them all like the plague. Their hotels overseas, however, are a completely different story. The Best Western Inverness Palace Hotel ranks as one of the best hotels I've ever stayed in.
We stayed overnight in Inverness on our way to the Outer Hebrides. After a frustrating flight out of Luton our arrival in Inverness was more than welcome. We arrived at the hotel and the car park was full which led to just a small bit of confusion. My husband stayed in the car while I went to check in. The girl at reception was extremely friendly and advised that we could give the car keys to the leisure center and leave the car as is. I felt extremely special when she also exclaimed that our room was one of her favorites. And I could definitely see why! The room was gorgeous...beautiful king sized bed, sitting area with a tremendous view of Inverness Castle, roomy and well appointed. The Wi-Fi worked easily and the hotel was within close walking distance of several restaurants for dinner. We didn't even pull the curtains when we went to bed because the view was so amazing!
Breakfast was included in our rate, so the next morning we partook in the buffet. Plenty of choices, both hot and cold, to please any appetite. If I did have any complaints, I would say that I was a bit disappointed in the response I received from reception upon checking out and inquiring about the status of the A82 closure. A few days prior there had been a rockslide which closed the road. As we needed to travel that way to catch the ferry at Uig, I was attempting to determine if we needed to plot an alternate route. The response I received was a curt, "I don't know", which was disappointing considering the level of service I had received up to that point.
Despite this, I would highly recommend this hotel whilst in Inverness. less