Ideal location next to the river Ness and only a few minutes walk to the town centre. Lovely walk along the hardstanding next to the river- cross over the footbridge and walk back towards the centre.
Although we did not have a "river view," the room was very large with traditional carpeted décor, queen size bed, and additional single bed. Plenty of storage with TV, tea/coffee making facilities, and a well-equipped bathroom with over bath shower.
The bed was firm but very comfortable. The only personal downside was that the room (306) was too warm- even sleeping with open window and radiator switched off. The small outside corridor must have been 30 degrees plus.
Buffet breakfast was excellent- with a full range of hot and cold food. Coffee/tea is served at the table.
I found the evening dinner menu to be very average. We were part of a Great Rail Tour's travel group, and the table d'hote offered to groups was very tedious. Relatively tasteless salmon fillet was offered every evening as either main course or starter. From the other three options, one ordinary vegetarian dish was offered each evening, and usually an uninspired chicken or other dish.
The vegetables and potatoes were served in small tureens (one per four persons), and the former were paltry in quantity.
Steak was never offered, although decent roast beef was on the menu one night.
Generally the food was barely warm enough- and the soup starter was never hot.
Coffee and tea were available in the lounge after your meal.
The staff were very obliging and were eager to please. The only downside was that, at our final breakfast, no effort was made to clear our table from previous guests. We had to eat at a table totally cluttered with dirty plates, etc. Staff made the mistake of resetting tables that were not being used. Bad practice!
Facilities are limited , but there is a decent gym, swimming pool and Jacuzzi. Swimwear is available, if required. The two lounges adjacent to reception are decent- with a bar in the far room.
Most of the clientele are elderly- and many belong to "sightseeing groups."
At times, the lounges/reception can be very congested- when groups arrive or depart- but I shouldn't level this as an undue criticism.
Overall, the hotel is comfortable and ideally located, but the evening meal will disappoint many. The table d'hote and a la carte menus are very expensive for the normal single guest, but doubtless the menu will be better- and maybe hotter!
I should class this hotel as a decent three star, but award it four stars for my review- based on its general comfort, friendliness, and location. less