Best Western Inverness Palace Hotel & Spa

Hotel nice and warm although housekeeping turn the heating off when they make up your room. My room on the forth floor was fine, clean and functional. Bathroom had a full size bath. Bar food good but refreshments hotel prices. Breakfast had a good selection and was in the main well cooked. Being a buffet system food is left sitting in large chaffing dishes for unspecified periods of time. The porridge was somewhat solid. One plus - hot plates for hot food. Why so few hotels fail to provide hot plates remains a mystery. Overall a good breakfast experience, room ok with one exception the drone of heating / extraction fans which are a constant problem in many hotels. If you live somewhere quiet you are aware of them. No time for the spa so can not comment on that. Limited parking at the hotel so we ended up down the road in the cathedral at £5 a day. Early December and the constant piped Christmas music a bit tedious. All staff polite and courteous. I’d stay here again which given the choice at this price point locally is all readers of this review need to know. less

Stayed here earlier in the year and was disappointed as there were major renovation works were being carried out. They are all finished now and what a difference. Staff were fantastic from the moment we arrived till we left. Check in staff, leisure club staff, restaurant staff all first class. less

Didn't think I did party nights until last night, fantastic time. Beautiful hotel, lovely staff, very tasty food, good band also. All in all, a great night. Wound definitely recommend. Will hopefully be back for a festive party night next year. less

Stayed for one night on a business trip. The staff were friendly and efficient, the room was comfortable and well appointed for the price banding. The breakfast was to an good standard and the hotel bar was modern a and fresh in its style with a good selection of drinks available. The on-site cat park is small, but there is a public car park a shot walk away. less

I haven’t visited this hotel in a while and I was more than pleasantly surprised to find that it had been refurbished to a very high standard. The rooms are lovely. I was lucky enough to have one overlooking the river. The staff were really friendly and helpful, especially Chloe who worked in the Brasserie. She was very efficient and a credit to the hotel. Looking forward to a return trip. less