Lovely hotel in a great location
24/08/2015 Glengarrm, Dumfries, United Kingdom
On checking in at the hotel the receptionist told us we had one of the best rooms in the hotel, it turned out it was fantastic. Great views of the castle over the river. The bedroom was huge with a si... more
On checking in at the hotel the receptionist told us we had one of the best rooms in the hotel, it turned out it was fantastic. Great views of the castle over the river. The bedroom was huge with a sitting area overlooking the lovely view. Beautifully furnished and immaculately clean and despite the fact it overlooked the road we didnt hear a thing. Bathroom high standard finish.
We also tried the leisure facilities which were good steam room small though. Staff were all very friendly both here and throughout the hotel.
Good lounge area also in main hotel with excellent wifi coverage.
Only let down was breakfast with most of the hot items we tried were cold and lack of breads available.
I would definately stay in the hotel when we return to the area and recommend. less
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review
Thank you ever so much for taking the time to post your review.
We have a super location and it's fantastic to read that you enjoyed all the facilities we have to offer. The rooms over looking the River Ness and the Castle are fantastic and we are delighted you enjoyed your experience.
I will pass on your comments about the breakfast, I am very sorry that we let you down with and we really appreciate you letting us know.
Thank you for recommending us to your fellow Trip Advisor travellers, it really means a lot to all of us.
It would be lovely to think we can welcome you again in the future.
Thanks again and kind regards, Della.