28/09/2017 Gary B, yorkshire
Checked in and was greeted by a lovely receptionist who was very helpful. On entering the room we were a little disappointed with the size of our room, it would have been ok for one night but as we w... more
Checked in and was greeted by a lovely receptionist who was very helpful. On entering the room we were a little disappointed with the size of our room, it would have been ok for one night but as we were staying four nights we felt a bigger room would be better and after speaking to the same receptionist we paid a nominal fee to upgrade. Thank you to her for doing some jiggling.
The hotel itself is comfortable and well appointed the dining room has a lovely view over looking the Tay. The eating is relaxed rather than formal. The menu is small and dare I say not very inspiring four nights was enough from this menu although the food served was good.
Drinks (ale) in the bar is limited but the Guinness very nice.
The staff were excellent they could not do enough for us, I don't like to single anyone out but there was one star who shone through, Lennie so genuine and warm she is an asset to the hotel. Please pass our regards to staff and most of all Lennie less
Sean B, Deputy General Manager at Best Western Dundee Invercarse Hotel, responded to this review
Thank you for your very positive feedback following your recent stay at the hotel.
I am pleased that you enjoyed your visit and that the staff looked after you very well.
I will pass on your kind comments to Lenni who I am sure will be delighted to read your remarks.
Deputy General Manager