Best Western Dundee Invercarse Hotel

Just had a two night break. Hotel great all felt very safe and covid secure. Plenty sanitiser points, rooms had small packs with all tea coffee etc in sealed bags, as was the TV remote. Had drinks in bar again served at table by very friendly staff, ate in restaurant second night again all very safe and table service. Felt hotel was doing everything very well, until breakfast. On first morning a lot of people walking about in restaurant without masks on, and staff not reminding people to wear them. Everything was buffet so had to serve yourself tea/coffee, toast etc. Felt fairly unsafe yesterday, as we are all using the same tongs, opening the bread containers etc but this morning was really bad, at one point there were 5 people hanging around for the hot food, coffee machine is in the same area and you couldn't get to it because of the queue. Another couple of people standing waiting for toast, others squeezing past people to get cereal or jam, had to return to my table twice before eventually getting a coffee. Would be so much better if you could at least have table service for the tea coffee and toast. Again a number of people not wearing masks while getting their breakfast and nothing said. Was the most uncomfortable I have felt for some considerable time. Lovely hotel, great location, but would be very reluctant to go back or would avoid having breakfast if I returned in the future less

Overall our stay at Invercarse Hotel was very enjoyable, accommodation, staff and amenities were of a high standard. Beautiful views over the River Tay. Would recommend this hotel to friends and family and will definitely make a return visit soon less

First time here great hotel with good views over the Tay . All staff very pleasant and helpful think it is the best staff we have had at a hotel great food lovely breakfast with plenty choice ate in the restaurant both nights good choice and great food will be going back less

I stay in Dundee on business a lot. This is my hotel of choice. Friendly staff , great price , good food , ( Hopefully coming out of lockdown, menu choice will increase) I was upgraded to family room. Very spacious, modern , massive bed. Fresh smelling. Plenty of sockets , USB ports , large tv Bathroom modern, power shower. The views are amazing . If you are traveling to Dundee, I would recommend this hotel. (It ticks all the boxes ) Great Breakfast Free parking Wifi Good evening meal ( I chose the fish platter) Friendly staff Good location. For the best deal call hotel direct . less

In short the management & staff know how to care for guests. The hotel is spotless (a big plus) the staff make the hotel-attentive welcoming and from housekeeping to service, food etc this hotel is on the ball. Having searched hotels we had previously stayed at (well known 5 star in Ayrshire and Perthshire) we were disgruntled at the inflated prices all around the country with the exception of a few including Invercarse Hotel, well done. I hope if and when things resume to a “normal “ people will continue to give such businesses like this hotel their business less