Best Western Dundee Invercarse Hotel

The staff were friendly and helpful, the bed room and bathroom was spacious, clean and fitted to a high standard the food in the restaurant was very good and reasonably priced. There was only one complaint the mattresses on both beds were dreadful, old and lumpy and fitted with a matress toppers which was even worse. This so surprising because everthing else was of the highest standard. less

I organised an Xmas event for my AST on 5 December 2018. We had a great evening from start to finish. The private dining room was great, the staff were attentive, the Xmas menu was varied and the food was very good in quality and presentation. I couldn’t fault anything and would recommend the Invercarse highly! less

Hotel situated in the suburbs of Dundee, not too far from the airport, but no aircraft noise) Staff always pleasant and helpful Rooms are OK, but a little small, but fine for one or two nights Food good value less

Large spacious bedroom and en-suite with bath.Menu in restaurant not large but good selection and very well cooked/presented. Great views from restaurant over Tay. Busy during day as seems its a good place to hold post-funeral tea.Fair walk into centre of Dundee but regular bus service right outside hotel. less

This hotel is nice, basic but very functional - just what you expect from a 3* property and a price to match. The rooms i had booked were similar in size and clean, one double and one twin. The hotel was very busy when we stayed and i felt that the bar staff showed that they were stressed and seemed disinterested in guests at times. The complete opposite was shown at breakfast where the staff were great and attentive. The breakfast was buffet style and to a good standard. Overall, not a bad stay. Unfortunate that a couple members of staff can almost let the whole team down. At the end of the day if they had no guests they wouldn't have a job. I understand that for some people a job is a job but there has to be a minimum standard and speaking about guests to colleagues in front of guests in below the minimum standard. I wouldn't choose to stay here again if there were alternative options available, but i wouldn't not go back. less