Best Western Dundee Invercarse Hotel

I stayed in this hotel with family and I have to say it is a hidden gem. The hotel is located a short drive from the city centre in a very quiet and peaceful location. We had a family room which consisted of two bedrooms and a bathroom and these were very spacious, comfortable and had all the amenities that we required. The whole hotel is stylishly decorated and the staff are very friendly and welcoming. The breakfast was buffet style, delicious and beautifully laid out. There is a large car park to the rear of the hotel. I had never stayed at this hotel before but I certainly will again, great value. less

The Invercarse is unpredictable. As a fairly regular visitor we've enjoyed some pretty decent fair, but on this occasion it was definitely at the lower end of decent. Why? Contributory is probably the worst beef bourguignon I've ever had with veg on the firm side of al dente - in fact inedible. And across out table, a rather unconvincing, "it was ok" reaction, with one muttering of salmon cakes lacking salmon. The makeover has been a big success - but if the food is at the lower end of average, then those full tables, won't be full for much longer. And as for a previous reviewer suggesting 'Super Tasty Food' - is this the unpredictability coming through or evidence of someone who needs to get out more? less

Haven’t been to The Invercarse since the refurb had finished so thought we would nip in for some dinner. Restaurant is lovely and modern, was busy when we arrived but still had a table overlooking the Tay. Waitress was polite and the food was fantastic! We ordered pulled pork croquettes then the steak burger and skirlie stuffed chicken. They did not disappoint. Will certainly be back! less

Having often visited the Invercarse previously, it was decided to take my father in law ( +my wife,brother in law and wife and their son) for his 94th birthday lunch. What a disappointment. We were made welcome and a table for 6 was made up with good views of the Tay. Unfortunately that is where it went downhill - the waitresses were appropriately dressed in black ( it might as well have been a funeral since not one smile was forthcoming for the whole time). The food was reasonably prompt but that was the last we saw of them until collection time and that was carried out in funereal silence - no enquiries re more drinks or satisfaction with meal. My salmon fishcakes (sadly missing any sign of salmon) were over crisply fried and the chicken who had laid my fried egg had done so in vain - it was way overcooked and dry. This was unlike the veg in the 2 beef bourguignon - the basis of the meal was beef and carrots so what we're the 'seasonal veg'?-carrots! but they were rock hard unlike the 2 pieces of swede (?) that had dissolved in the ample supply of gravy. Having said that and pushing the carrots to one side the meal was reasonably tasty. The burger meal was acceptable , one meal was a salad and thankfully did not need 'cooking'. My father in law had his statutory fish and scampi in batter and ,at 94, did not discern that the batter was somewhat overcooked also (unlike the accompanying pale fries). In view of the explanation that would have been required to non-existent waitresses and the worry it would have caused him, we did not attempt to send anything back. Eventually the plates were cleared and menus reappeared in a pile in the middle of the table for dessert choices - 3 desserts and 3 coffees were forthcoming which were satisfactory. Indeed one of the waitresses kindly offered to cut the birthday cake we had brought but arrived with it cut into superslim slices which had been cut straight across the cake from both ends rather than the usual 'from the middle' which provided two stubby pieces and 4 long ones! Overall , rather disappointing and even my father in law noticed the long faced waitresses. The return visit with other family visitors arranged for the weekend was hastily rescheduled! less

Enjoyed a two night stay at the Invercarse Hotel. The room was as described in the website, it was compact but ideal for a short stay, with hairdryer, iron and ironing board, tea coffee making facility and wall mounted TV, but no fridge. The bathroom had a walk in shower and I particularly liked that there was a shelf for toiletries. The shower gel and hand wash was in wall mounted bottles rather than miniature sized bottles, as in some hotels. Sufficient towels on the heated towel rail and information that additional towels could be requested. Free wifi and parking was available. The staff throughout the hotel were very helpful and friendly. There was a lovely view from the Redwood Restaurant. I had the buffet breakfast two mornings, which I enjoyed and found the buffet was replenished, as and when required, without having to ask. In addition to the scrambled eggs on the buffet, there was the option to have freshly cooked eggs of your choice. Dinner in the restaurant was good. I would have liked more vegetarian options and for vegetarian meals to be identified on the menu, although staff were willing to check if the meal was suitable for a vegetarian. The hotel was a lovely venue for the wedding, The staff provided a very good service for the wedding meal and serving drinks. There is a good sized dance floor in the ballroom. The hotel is on a bus route, which is convenient for getting into the city centre. The staff were very helpful in explaining where to get on and off the bus. The hotel is also within walking distance of the Botanic Gardens. I would definitely stay at this hotel again. less