Extremely good value
10/06/2019 Sue_J101, Baltimore, Maryland
Stayed for 3 nights recently for a family gathering for a memorial service, and the staff was wonderful -- everyone from the front desk to housekeeping was pleasant and accommodating. My room wasn't f... more
Stayed for 3 nights recently for a family gathering for a memorial service, and the staff was wonderful -- everyone from the front desk to housekeeping was pleasant and accommodating. My room wasn't fancy but was extremely clean and very comfortable, with a tv, wifi, mini fridge, microwave, ironing board. Slept very well on a comfortable double bed in a first floor room. Judging by the large number of cars in the lot I was surprised I didn't hear more people in other rooms, so the walls must be nice and thick.
The breakfast area was large and accommodating for our large group, who tended to hang around and chat. The food options were terrific, from belgian waffles to eggs and bacon, yogurt, oatmeal, bagels and english muffins. Whenever anything ran low the staff were right on top of it to make sure no one was left wanting.
The location is perfect for Rutland or Killington as it is right on Rte 4. The front desk staff were all very helpful and friendly. There is an outdoor pool, which I was sad I didn't have time to try, but it looked very inviting.
The web site says that it does not allow pets, but in speaking to staff, we learned apparently there are some rooms that allow pets for a $40 fee, so that's good to know for next time! I highly recommend this hotel less
David C, General Manager at Best Western Inn & Suites Rutland-Killington, responded to this review
Thank you for taking the time to review my property, Sue_J101. I am so happy to hear that your group enjoyed your recent stay with us during the celebration of life. As we all wish you could have stayed with us under different circumstances, I am glad to know that we were able to help in our own small way by offering a clean and comfortable room with newly replaced beds. The staff at the Best Western Inn & Suites Rutland-Killington takes great pride in what they do every day and are always searching for ways to make our guests feel more at home.
Breakfast is the most important meal of the day, so we always try to have a great assortment of options that are freshly stocked so that our guests can get out and conquer whatever their day has in store for them.
I hope that you will visit us again soon!