My family and I have been strictly quarantining as we driving to visit my parents in Florida, who are at high-risk for complications if they contract COVID. We are taking all the necessary precautions to avoid contracting and spreading COVID including taking PCR tests.
We checked into the Best Western in Byron Georgia around 5:00 p.m. on Dec 1, 2020 and THE LADY AT THE FRONT DESK WAS NOT WEARING A MASK. I, myself, am also at high-risk due to an auto-immune disease and pregnancy. When I asked the lady to please put on a mask, SHE SAID SHE DID NOT HAVE A MASK! I asked if she was aware that there was a global pandemic and she said she was not required to wear a mask. However, there was a sign on the front desk that asked guests to have no more than one party waiting in line due to COVID. I asked again, incredulously, and she said that there is not mandate to wear a mask.
Unfortunately, after traveling for over seven hours in the car with a toddler and a dog, we were exhausted and did not have the energy to cancel out reservation and look for new accommodations. This put us in a vulnerable situation, that I hope other families can avoid.
My family and myself were put at risk of COVID, unnecessarily, due to lack of awareness and care the potential fatal risks COVID poses.
I have stayed at Best Westerns before, and have been and was pleased with the room accommodations, however, I will not be considering Best Western again for future travels due to this ruining my experience and the uncertainty of what protocols are being communicated to hotel staff. less