Best Western Inn of Jasper

205 W Gibson Street, Jasper, Texas, 75951-4901, United States
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Best Western Inn of Jasper

Sam Rayburn Lake is minutes away from our Jasper hotel, a hot spot for fishing, boating, swimming and enjoying the great outdoors.

Boating is a way of life here, which is why our Jasper hotel features free boat hookups for fishermen along wi
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
205 W Gibson Street, Jasper, Texas, 75951-4901, United States

Reviews of Best Western Inn of Jasper

Traveller Overview:
3.5 Rating: 122 reviews
Excellent 28%
Very Good 22%
Average 28%
Poor 9%
Terrible 9%
Rating

SavvvyTraveler4321, wrote review 17/01/2021

Unclean

Roaches. Should just go ahead and invest in brown towels and wash clothes. Shower head sux. Limited wall outlets. No non-smoking rooms available. Housekeeping outside the door yelling at one another t... more

Owner Response
Tina M, General Manager at Best Western Inn Of Jasper, responded to this review
Dear Valued Guest, Thank you for your comprehensive review detailing your recent stay with us. I am sorry to hear that you did not thoroughly enjoy your stay especially with the condition of your room especially the towels. I want to let you know that we have the highest standards of cleanliness and that your comments are very important to us and addressed immediately with our housekeeping staff. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Know that we continuously strive to meet your needs and expectations.
Rating

HighHeeledRoadTrip, wrote review 08/11/2020

Have you ever seen the movie VACANCY?

This is my least favorite type of hotel; the ones that really don't care if you have a pleasant stay - they just rent beds to make money. I really dislike that. The outside looks like a storm just hit... more

Owner Response
Tina M, General Manager at Best Western Inn Of Jasper, responded to this review
Dear Valued Guest, Thank you for your feedback. We apologize for the situations you encountered during your stay. Please know, your description of your stay is highly unusual and does not represent the high standards we aim to achieve. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Know that we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Rating

mgrubbsftf, wrote review 20/07/2020

Hotel gone down HIll

Do not stay at this hotel, the owner apparently does not care about the property at all. The pool is green, the rooms are not clean at all. The first room I checked into the front of the AC was on the... more

Owner Response
Tina M, General Manager at Best Western Inn Of Jasper, responded to this review
Dear Valued Guest, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance. Actions shall be taken to improve everything on priority and you can have a good stay next time. We truly thank you again for sharing your feedback and for your valuable business.
Rating

Ugomoe, wrote review 08/03/2020

Bryce was so nice.

My first room smelt of dog urine so he moved me to another room and he helped with my luggage. The sheets were old and not even white but an off white. There’s lots of cable channels which is amazing... more

Owner Response
Tina M, Guest Relations Manager at Best Western Inn Of Jasper, responded to this review
Dear Valued Guest, Thank you for taking the time to share your review and experience. Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We want you to know that your feedback and description of your experience at our hotel is of the utmost importance to us. We hope to see you again when your travels bring you back to the area! Thank you very much.
Rating

whiskergal, wrote review 25/02/2020

Best customer service ever

John at the front desk went above and beyond to accommodate any of my needs. Just as nice as could be. Ms. Betty at breakfast showed me everything that was there for breakfast and was so sweet. Bre... more

Owner Response
Tina M, Guest Relations Manager at Best Western Inn Of Jasper, responded to this review
Hi whiskergal, We are overjoyed to discover the positive impression we made with our service and hospitality. It means so much to us to hear your positive comments regarding our staff hospitality. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort, and convenience have been successful. We are especially happy to share this review with John and Betty who work hard to ensure that you feel welcomed like family. Thank you very much.