Best Western Inn of Jasper

205 W Gibson Street, Jasper, Texas, 75951-4901, United States
based on 114 reviews Trip Advisor Logo
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Best Western Inn of Jasper

Sam Rayburn Lake is minutes away from our Jasper hotel, a hot spot for fishing, boating, swimming and enjoying the great outdoors.

Boating is a way of life here, which is why our Jasper hotel features free boat hookups for fishermen along wi
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Inn of Jasper

Traveller Overview:
3.5 Rating: 114 reviews
Excellent 27%
Very Good 24%
Average 29%
Poor 9%
Terrible 8%
Rating

Bmgogx, wrote review 05/01/2020

Do what

Couldn't pay cash, they wanted to charge my card and then when I checked out they said they would put the money Back on my card after I paid cash, NOT. Had a 5 am wake up call not once but twice even ... more

Owner Response
Tina M, Guest Relations Manager at Best Western Inn Of Jasper, responded to this review
Dear Valued Guest, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a great experience. I am sorry to hear that you did not thoroughly enjoy your stay and the charge that was not put back to your card. We would like you to know that guest satisfaction is of extreme importance to us and your feedback will be forwarded to management. We truly thank you again for sharing your feedback and for your valuable
Rating

thelivingcooper, wrote review 08/12/2019

Water was good, breakfast was good but nothing else

The chorizo egg and cheese was awesome on the breakfast buffet. Water pressure was good and the food was good. It is an older, run down place. Wasn’t very clean. The sheets were stained and thread bar... more

Owner Response
Dhaval P, Manager at Best Western Inn Of Jasper, responded to this review
Thank you for taking the time to give us a review.We appreciate you letting us know where we exceeded your expectations and where we can improve.Again thank you very much and we hope to see you again soon. Thank you, John
Rating

TexasGal467, wrote review 15/11/2019

Not good

We stayed there one night {10/19} and that was more than enough. I made the reservation about 2 weeks in advance. The day we were to check in, my husband went over around 2ish to check in. He was ... more

Owner Response
Tina M, Guest Relations Manager at Best Western Inn Of Jasper, responded to this review
Dear Valued Guest, Thank you for taking the time to tell us about your experience and I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you had issues with housekeeping during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Rating

Bill P, wrote review 05/11/2019

Great facility and staff

This facility is obviously not new but well maintained. The rooms were clean, beds comfortable and the staff was very friendly and helpful. The towels need to be a little less abrasive but did the j... more

Owner Response
Tina M, Guest Relations Manager at Best Western Inn Of Jasper, responded to this review
Hi Bill P, Thank you for taking the time to share your review and experience. It means a lot to us that you’ve taken the time to share many positive features of your most recent stay with us. Thank you for your compliments to our friendly staff, clean rooms, comfortable beds, and high standards of cleanliness and hospitality. We thank you so much for your business and we look forward to your next visit.
Rating

Bearpup13, wrote review 21/10/2019

Last resort

Due to system error, it took 45 min & several phone calls just to get me checked in. Once in my room, it took another 20 min to move me to another room because there was no remote for the television (... more

Owner Response
Tina M, Guest Relations Manager at Best Western Inn Of Jasper, responded to this review
Dear Valued Guest, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our amenities. It is not like us to deliver poor accommodations and we will work our hardest to get back to the standard we are known for. In regards to the front desk staff member, I will address your concerns and make sure this behavior doesn't happen. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.