Best Western Inn at Palm Springs

Having to be back in San Diego in time, intentionally we stayed at this hotel only one night on our way from Joshua Tree NP. Therefore, we did not pay too much attention to details. When we book short stays like this one and I hesitate between motels or between rooms my spouse is used to say: “Hey, don’t waste your time. Anyway, the hotel is not for sale, and you are not going to buy the room”. So the rate was reasonable, and we booked one night. The motel is located in the corner of a main street (Palm Canyon Drive) and a side street, but most rooms face the side street. Hence, our room like many others was very quiet. We booked a 2Q room, which was spacious and clean. The beds were okay as was the wifi. There was a desk in the room but as usual only one chair. Is this a hint the management puts forward that it does not want you to bring your breakfast to the room? Free parking is provided, but the parking lot was almost full or even full, and sometimes you had to park quite far from one of the entrances to the building. Free buffet breakfast was served. In principle, breakfast is served in either one of two places: a breakfast room in the first floor or by the poolside. When we got down to have our breakfast, the room was locked. Near the pool there were several iron tables and chairs for people to sit. The breakfast items were placed nearby on other tables with blue light heaters (or perhaps mosquito repellents?) hanging above them. These devises were not effective. They even did not warm the food tables, so that expecting them to warm up the guests sitting near the eating tables was pretentious. There were no mosquitoes because it was freezing cold (outside temperature was around 38). The bad news was we had to stay dressed with our coats on, but this was only half of the trouble. What was really annoying was that we had to wear gloves. Bringing up old time memories of our mornings camping out in tents years ago as a younger couple, we could not but laugh aloud. At the same time we were deeply disappointed almost to tears because we lost the zest for breakfast. It did not matter anymore what there was for breakfast. What mattered was how come BW Inn at Palm Springs picks up a person so insensitive and thoughtless to choose the breakfast place. Luckily we did not have to busy our minds with the question how such bad managerial judgment would have affected us if we stayed longer than one night. less

Hotel location is good but most rooms window is few feed from wall of another hotel. The twelve rooms on each floor that jet out from the building are fine (where he had stayed on prrevious visits.) But, at all costs refuse the room next to the elevator unless you do not mind noise. The pool area is nice and open 24 hours and at the foot of the mountains. The breakfast has large outside seating area that is very pleasant and the homemade waffles (not a maching) are excellent. less

This Best Western could use a little face lift. There is only one undersized elevator in the center of the building, with the pool location to the rear of the property this makes going to the pool inconvenient if you are carrying items. Breakfast was weak even for Best Western standards. less

We got to an Airbnb, and was not advertised properly, it was a dirty mess. So we had to find an alternative place to stay. We checked out this hotel and the manager was very accommodating, ended up staying here the rest of the week, the location was great, breakfast poolside every morning was perfect, clean rooms. We had no car for the week, no problem, between our bikes, free BUZZ shuttle and bus line, and Uber rides to and from airport, we had no problems getting around. Would definitely stay here again. less

Been to this Hotel many times before because it is value for money, is very clean, comfortable and the staff are very helpful and friendly. I consider this Hotel to be my second home - as a solo travelled I get to chat with very friendly and helpful staff who are more like family. The property itself is quite an old property but is constantly being updated.... rooms contain a fridge and a microwave. A complementary breakfast is offered by the pool each morning and has many items available. New hot items have recently been added to make it even better. Decent sized room! Very clean and a good pool area which is open 24 hrs. less