Best Western Inn at Palm Springs

We stayed 3 nights in Palm Springs here - all positive however please be aware the location is further away from the town centre(shopping/restaurants) so in summer you'll want to uber and not walk! Other than that the room was clean and very roomy! - we had heaps of room for our shopping and bags plus some! Bed was comfortable as well. The free breakfast was great good selection of items. Pool got a little warm due to the summer heat (42 degrees C outside) but was still nice in the evening! Would stay again :) less

So hard to book a room online and never seeing it. This was an ok stay, we have had worse. The room was pretty warm even with the A/C unit running on full. It was 120 degrees outside so I know it had a hard time keeping up. Not a large room and not great laundry area. The pool was a nice refresher (pool was pretty warm though). The breakfast was served 1 hour late and is served pool side, I would have liked to be inside with A/C, and it was a basic breakfast nothing fancy. Probably won't stay here again though. less

We keep coming back to this motel.Close to old town and pleasantly quite. The breakfast is almost as good as Tonopah, (biscuits and gravy, from Betty) Slow moving "old" toilet. Spacious rooms, 2 queen. Our friend had a king, and it was still nice. less

A great location and great room was just perfect. Very quiet rooms and a staff that is overall fantastic and help you in every-way.And a breakfast and a view that really makes the stay with your while. less

Checked in to first rom which had no further nctionng a/c. It was cooler outside in the outdoor breezeway than the room at 100+. After 20 minutes, front desk guy comes up and says wait couple of hours to cool the room evenhpugh the act fan was stuck at n left w and no cooling. Finally changed the room. Securities Ned room had a broken safe, mini fridge that was not working and later I discover d after unpacking and swimming pool n the Pool to cool off, no working plumbing for shower or bath! By now I am so aggravated, the idea of re packing and moving us beyond thoughts, so go to dinner, come back and take a swim to clean up. Then no internet, wifi. Front desk blames it on my iPad and phone, even thought I was able to connect fine in all the other hotels on my trip, and the restaurant in Palm Springs at dinner. Next day I check out and after being asked how my stay was, !!, front desk manager steps in and says they will comp me. I explIned I didn't want a free night, just a decent stay in a Five Star resort town. RuiNed my stay- was thinking no of staying a second night but decided to move on farther this fiasco. The place us run down, in need of major renovation to everything that is old and decrepit. Clearly the owners don't care as evidenced by other reviews on this thread With equally sorry tales. Go elsewhere and save the grief. I spent a week on the road in five western states at other Best Western properties and they were all excellent. This place is appalling and should be Voide at all costs. The only. Redeeming quality was the pool- if you like to bathe in pool water, this is fine, but it's not the place to shampoo and use soap to clean up. After bike ride before dinner, it was my only choice!! less