Best Western Inn at Palm Springs

I have stayed at this Hotel many times before. If I wanted pure luxury with a magnificent “Feast” for breakfast and an Olympic standard swimming pool - I would have gone to stay at a Hilton or a Hyatt!! This hotel offers a 24 hour outdoor pool with a complementary breakfast with some hot food items available for 3 hours every morning - if it’s cold there are heaters provided and also an indoor area to eat it! An old property, but constantly being repaired or improved. The reason I come back is that I travel alone - I want a clean, safe room with friendly helpful staff that make my stay very pleasant. That is exactly what I get here - every single visit. That is why I come back for an extended stay not once, but twice every year. I am a “tight Fisted” English man that likes value for money - which is exactly what I get from staff that are very helpful and more friendly that in the more expensive chains! I will be back soon for more of the same! less

It pays to book ahead of time especially during peak season. This hotel is in bad need of some TLC. The place is in dire need of paint and new carpets especially in the hallways and alcoves. The shower was acceptable but we had to laugh as we stayed seven nights and each day when we would return to our room, there was a different shower curtain hanging. Two were off white and badly torn where it connects to the hangers. The dark brown ones made it dark inside while showering and they were also old and not in the best of shape. There was fairly new laminate flooring in the bathroom along with a newer sink and fixture. The towels and bedding were fine accept for the lumpy pillows. The paint in the bathroom was chipped and caulking had been gone over so many times, it looked like an amature had done the work. The bed was comfortable, medium firm which was fine for us. The staff was very friendly and accommodating but we were disappointed in the breakfasts. Even though there was plenty of selections, the eggs, bacon and sausage were pretty bad. They serve breakfast outside around the pool under a patio type awning. Even though there was a fireplace and some heaters, not everyone got to select a table near them and it was chilly during the time we were there. All in all, for the price it was doable. less

This turned out to be a good base for exploring the Coachella Valley. It was relatively quiet because it wasn't in one of the busy areas of Palm Springs. The breakfast had good variety and included meat and eggs. It is served by the pool, which was a ways from our room, but that wasn't a problem for us. The room looked like some things had been updated recently, and it was spacious, but it also was obvious that repainting was needed in several areas. Our window looked into a no-mans land between this hotel and another. For us, that wasn't an issue since we weren't in the room much. Be sure to ask about room location if your view or the ability to open a window is a concern. Our biggest problem with the room (#106) was that the door was sticky and hard to open. I reported it when we checked out, and the staff person was apologetic. If you like Mediterranean food, we highly recommend Evzin, which is just a few blocks from the hotel. A reservation through Yelp is a good idea. less

The location and price of this Best Western works for us. The breakfast area was at poolside with many locations to sit and enjoy the sunshine while eating. Although we did not go into the pool, several people were enjoying the water. Some areas could use upgrading, but overall, it works. less

Checked in last Friday around 7:30 pm, get to my room to find a USED TAMPON in the toilet (see photo). I called the front desk and he said "I will let the cleaning crew know." HUH? The building itself is so rundown and unattractive. Looks like it could have been a really nice place back in the day, but the owners have let it go. Nasty fluorescent lighting in dank and grubby outdoor hallways. Just very unattractive hotel. Looks like it hasn't been repainted in 30 years. Although, the GRASS is very nice. The room seemed clean enough, but I was already completely grossed out from the tampon incident. The water pressure in the shower is inline with 3rd world countries. The price was insanely high because of the tennis tournament in town. This place is on par with an average Motel 6. The clientele was not exactly high class. Small kid screaming in the pool during an early morning breakfast. I would never stay here again. Overall lame hotel experience. less