3rd rate Best Western
If you smoke and drink and like to litter the place with you cig butts and beer cans, this is the place for you. Room was filthy, white socks turned black. Top sheets stained. Air conditioner rattled,... more
If you smoke and drink and like to litter the place with you cig butts and beer cans, this is the place for you. Room was filthy, white socks turned black. Top sheets stained. Air conditioner rattled, had to knock on it to stop. Poor workmanship rehab inside room. Graphitti on front sign less
Ana A, General Manager at Best Western Inn at Palm Springs, responded to this review
Thank you for taking the time to share your recent experience with us. On behalf of our entire team, I would like to apologize for not meeting your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that this isolated stay will not keep you from continuing to stay with the Best Western Hotels and Resorts family during future travels.