Quick anniversary getaway
Just a quick getaway to see the fall colors turned into such a nice experience when we checked in to the Best Western in Rice Lake,WI. We were greeted at the door by the owner Tom who immediately prod... more
Just a quick getaway to see the fall colors turned into such a nice experience when we checked in to the Best Western in Rice Lake,WI. We were greeted at the door by the owner Tom who immediately produced two bottles of water for myself and my wife. We began the checkin process with the manager Lori and Tom offered us each a beer, my wife accepted immediately while I was trying to figure this out, (who is ever greeted in this manner especially at an unassuming Best Western ?) Tom comes back with a frosted mug and pours my wife a bottle of ice cold Spotted Cow, a beer we cannot buy in Minnesota. I caved in right away after seeing this and accepted his offer! Com’on, who could refuse this? After some friendly conversation we asked for dining recommendations,
Lori made reservations for us at the supper club that was next door to the motel. (this was a great dining experience) we left the lobby area and headed to our room and noticed how clean everything was, no dust anywhere, nothing out of place, no marks on the walls, no offensive odors, everything was so well kept!
This wasn’t just in the lobby and hallway areas, when we got to our room we found it to be in the same condition! everything was clean to the point that you didn’t have to worry about the remote for the tv because it was one of the newer “clean remotes” with one continuous smooth surface that can be wiped clean.
All the little things and attention to detail were evident everywhere. Tom and his staff have done a fantastic job with the changes they have and continue to make at this motel. There are a lot of lodging choices in the area and this certainly is not on a lake or in the woods and it does not have a pool and if that’s not a priority, this is an excellent place to stay. Cory the dayside guy will go hot of his way to make sure you have everything you need and does a great job with the very generous continental breakfast.
If you need a place to base your activities out of, need a clean place for a weekend getaway, or are on business or just traveling through, I can only say that you will not be disappointed staying here!
I don’t write many reviews, but we were so impressed with everything that I could not ignore what we had just experienced and had to share it.
Best regards, Jim & Teresa Nelson less
bestinn5, General Manager at Best Western Inn, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us how you enjoyed our property and staff, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 715-234-7017. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Lori S