Nice place BUT .....
I have always stayed here when I visit my family in town since the early 90’s, as it’s the nicest place in town. The staff is friendly and helpful. The location is central to town.
However, our visi... more
I have always stayed here when I visit my family in town since the early 90’s, as it’s the nicest place in town. The staff is friendly and helpful. The location is central to town.
However, our visit this time (July 23-24th) revealed that cleaning needs better inspection or process. The floors are FILTHY. Not from crumbs, so sweeping is done but mopping is NOT CLEARLY. My girlfriend was sitting on chair and put her feet up on the ottoman and her feet were black ! As we had both just showered, I knew there was a problem. We took one of the towels, dampened it and wiped it on the floor and the pictures below show what we picked up.
Management: you have the best place in town to stay. Don’t let it go. I want to keep staying here instead of Tullahoma or Manchester..... so please mop ! less
Katie Schultz, Owner at Best Western Inn, responded to this review
Thank you for being a frequent guest! We appreciate you loyalty. We will be sure to address the concerns with the floor. Our number one goal is to provide clean, safe, and comfortable accommodations for our guests.