Decent and clean, not extraordinary
10/10/2017 P8370FMjenniferk, Dallas Texas, United States
Good experience overall. One of the better value for dollar amount paid, when compared to similar rated hotels in the area. Air conditioning is wall unit and works very well but very noisy. Facility h... more
Good experience overall. One of the better value for dollar amount paid, when compared to similar rated hotels in the area. Air conditioning is wall unit and works very well but very noisy. Facility has a central garden area with swimming pool but not well kept. Pool water was green, cloudy, and made my skin crawl just looking at it. Garden is in great need of landscaping. So-called "free complementary coffee breakfast" is simply a packet of instant self-brew, self-serve coffee in a common area much like you see at your office break room. Okay to stay here for a quick personal or business trip but not where I would consider a treat for a family/personal vacation get-away. less
00gc, Manager at Best Western Ingram Park Inn, responded to this review
Thank you for being our guest. It’s nice to know you found us to be a good value, but we apologize for falling short of your expectations. Your feedback is of utmost value, and we will use it as a training tool to improve our facilities and service levels moving forward. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience.
Guest Services Manager