Run down Hotel at New Hotel Prices
This facility has seen better days and it’s all normal maintenance! Every door has peeling paint EVERY ONE! Non smoking hotel that reeks of smoke. Mold in bathroom the shower Faucet fell apart and t... more
This facility has seen better days and it’s all normal maintenance! Every door has peeling paint EVERY ONE! Non smoking hotel that reeks of smoke. Mold in bathroom the shower Faucet fell apart and the crud would make you vomit. The desk chair was broken. And the Check in man was definitely not happy with his job. MAINTENANCE ITS NOT THAT DIFFICULT! less
Guest Relations Manager, General Manager at Best Western Inn at Hunt's Landing, responded to this review
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations especially with the condition of the hotel, bathroom, and the faucet. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff.
Guest satisfaction is of the utmost importance, and please rest assured that your observations have been duly noted and will be dealt with appropriately. Once again, I thank you for your feedback and apologize for not providing you with a better stay.