Clean, Comfortable, Close to Vatican
18/05/2017 PewTraveller, St. Albert, Alberta, Canada
My wife and I stayed here Mar. 13-16, 2017. Staff including Paulo, Lucca, & Romina, were very helpful,they and made us feel very welcome. Language was not a barrier as everyone we dealt with knew en... more
My wife and I stayed here Mar. 13-16, 2017. Staff including Paulo, Lucca, & Romina, were very helpful,they and made us feel very welcome. Language was not a barrier as everyone we dealt with knew enough English for us to easily communicate. While we have traveled to many places in N. America, this was our first time in Europe; first time in Rome; and first time staying in a European Hotel! It was great to have a positive experience! We ate in the restaurant 2 nights. The food was reasonably priced and the surroundings were comfortable. As the Vatican was a short walk away, we found the location to be very convenient for our needs. For example, attending the Pope's public audience early in the morning one day, was easy because we were so close!
Since this was our first time in Rome, we asked the Hotel to arrange for us to be picked up at FCO by a private driver.
Driving in Rome is nothing like driving in any major N. American city I have ever been to. In Rome, it seems everyone speeds, there are virtually no laws on the roads, and the cars and/or motorcycles zig-zag down the highway, often tail-gating at 130 km/h! Very bad place to be driving yourself especially if you don't know Italian, the city, or the culture well.
Touring the City: with the subway station only a few blocks away, it was easy to walk there to take the subway to Termini (main central train station) where there were several hop-on, hop-off bus tours available to use for touring around the historic sites of Rome. Romina kindly gave us this advice and it worked out well. We found the prices varied for the buses significantly in the Termini area, and there was some room for negotiation, perhaps because we were there in March.
We would definitely stay at this Hotel again if we ever go back to see the Vatican. less
ccspecialist, Responsabile relazioni con la clientela at Best Western Hotel Spring House, responded to this review
Thank you for taking the time to share your experience at Best Western Hotel Spring House with the other travelers.
It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience.
We are pleased to hear that you were satisfied with the overall experience of your stay with us, especially because of the great location, the cleanliness and the efficiency of the Staff.
Your positive comments are a source of motivation for our team and they are so grateful that you mentioned their helpfulness and their precious advise.
A special thanks from Paolo, Luca and Romina.
We look forward to welcoming you back again.
Customer care specialist