Excellent hotel, love it, love it!
27/07/2018 alfaycourt, Ashburn, Virginia
Can't say or praise this hotel enough! First of all great staff, friendly, attentive, welcoming and very efficient. Special thanks to Paolo and Stefano for always being so helpful and kind to us dur... more
Can't say or praise this hotel enough! First of all great staff, friendly, attentive, welcoming and very efficient. Special thanks to Paolo and Stefano for always being so helpful and kind to us during our stay ie. making change, directions, suggestions for restaurants, help learning Italiano, etc. All the staff were just as good! Rooms were always clean and comfortable and maid and room service very good. Can't beat the location for access to Vatican and St. Peters, good restaurants and shopping! If you had to go out of the area the Metro and closest bus stop was a very short walk in a very nice quaint area. We would go back to Rome just to stay in this hotel (not really but you get the idea). The complimentary (for us) daily breakfast was overall excellent, great variety to please anyone, especially baked goods, but everything like fruits, eggs, meat, cheese, and cappuccino too!! After leaving to go home, we actually missed the hotel, when does that ever happen! Grazie mille Best Western Spring House and can't wait to come back! less
bwspringhouse, Responsabile relazioni con la clientela at Best Western Plus Hotel Spring House, responded to this review
Thank you very much for such a wonderful review and for pointing out all the details that enhanced your stay with us.
Our associates work hard to create an welcoming experience for our guests, and we are so happy to know you had an enjoyable stay. We will not miss to share your comments with Paolo and Stefano.
It gives us great pleasure to read that every aspect of your stay was in line with your expectations, from the cleanliness to the complimentary buffet breakfast.
We are also pleased to hear that you found our location to be extremely convenient.
We really appreciate you recognizing our efforts and we are impatient to welcome you back again!
Customer care specialist