Best Western Hotel Spirgarten

A four-day stay for business. Being only 7-8 minute walk to Altstetten station helped. Good breakfast options and courteous restaurant staff. I was in a twin bed room and loved the sunlight cutout right above the bed - at least one night was clear and I could see the stars! I realised that I missed my Fitbit charger in the room, three days after checkout, and hotel confirmed that they have it :-) Only one thing I felt would be a nuisance to those with heavy baggages - there are couple of steps before and after corridors, on the way from elevator to the room hence would need to lift the baggages though those. less

Very good, clean, small but nice rooms. Staff very helpful, kind. Good breakfast,even lactose free Milk for coffe. Near tram,train station. A few food ang cloth store near by. Many good restaurants near by. less

The stay was pleasant. The staff was also good and helpful. Restaurant near the hotel was a plus point. The clock tower in front of the hotel was a bit annoying as its loud bell disturbs in night sleep. There is not enough space to keep luggage. The lobby area on 2nd floor was good and appealing. The hotel is far from city center and have to change trains from Zurich main station to reach the hotel. Overall stay was good. less

Nice hotel & very good cleanliness. Was received & handled efficiently by reception. The entrance to this hotel is not on the main road and is in a sort of arcade behind the main road. As is usual in Switzerland there is no air conditioning in the rooms. Good security as you have to open the respective floor's door with your room key card. One thing I would like to point out. There are too many lights in the walkway or corridor to the rooms. This causes additional heat & especially when there is no air conditioning in the rooms, this adds heat, especially during summers. Would suggest to either reduce the number of lights or use LED lights to reduce the quantum of heat. Nice restaurant on the ground floor with a good breakfast spread. This restaurant opens out into a sort of square, where there is a weekly sale of farm produce from local people. This is nice. All in all a good hotel. Would not mind staying here again. less

This hotel is about 12 minutes walk on flat ground from a train station which is about 10 minutes from the main Zurich station. The hotel is in an arcade in a small shopping centre with a plaza outside and a number of general shops and restaurants, cafes, etc in the vicinity. The room was clean and comfortable - modern in fact, but very small (when the bathroom door opens into the room, it hits the bed!) especially when two suitcases have to fit in it too, but the biggest drawback was the loud bell in the nearby clock tower which rings at odd times but very frequently. These two features spoiled a good hotel run by friendly and helpful staff. Meals (with charge-back to your room) are available in the restaurant accessed from the hotel lobby. There is a good selection of very nice food there. Our breakfast waiter was excellent and very professional. We were treated like honoured guests and when we asked if bacon & eggs were available, it was cooked for us rather than being included with other foods on the buffet. Don't be shocked that dogs are allowed inside this restaurant - it's a European custom to see dogs of all types and sizes in cafes and restaurants! Stephanie at the hotel front desk staff had a great sense of humour and when I asked for directions she became more of a personal travel agent than a Receptionist. It was good to have an English-speaking professional with a terrific sense of humour. I would stay here again in a bigger room but for that clock tower bell which unfortunately is the deal-breaker! (Hotel prices have been rated as "Mid range" below but remember that as Switzerland is extremely expensive, this rating does not reflect the comparison with prices in other countries). less