Best Western Hotel Spirgarten

The stay was pleasant. The staff was also good and helpful. Restaurant near the hotel was a plus point. The clock tower in front of the hotel was a bit annoying as its loud bell disturbs in night sleep. There is not enough space to keep luggage. The lobby area on 2nd floor was good and appealing. The hotel is far from city center and have to change trains from Zurich main station to reach the hotel. Overall stay was good. less

Nice hotel & very good cleanliness. Was received & handled efficiently by reception. The entrance to this hotel is not on the main road and is in a sort of arcade behind the main road. As is usual in Switzerland there is no air conditioning in the rooms. Good security as you have to open the respective floor's door with your room key card. One thing I would like to point out. There are too many lights in the walkway or corridor to the rooms. This causes additional heat & especially when there is no air conditioning in the rooms, this adds heat, especially during summers. Would suggest to either reduce the number of lights or use LED lights to reduce the quantum of heat. Nice restaurant on the ground floor with a good breakfast spread. This restaurant opens out into a sort of square, where there is a weekly sale of farm produce from local people. This is nice. All in all a good hotel. Would not mind staying here again. less

This hotel is about 12 minutes walk on flat ground from a train station which is about 10 minutes from the main Zurich station. The hotel is in an arcade in a small shopping centre with a plaza outside and a number of general shops and restaurants, cafes, etc in the vicinity. The room was clean and comfortable - modern in fact, but very small (when the bathroom door opens into the room, it hits the bed!) especially when two suitcases have to fit in it too, but the biggest drawback was the loud bell in the nearby clock tower which rings at odd times but very frequently. These two features spoiled a good hotel run by friendly and helpful staff. Meals (with charge-back to your room) are available in the restaurant accessed from the hotel lobby. There is a good selection of very nice food there. Our breakfast waiter was excellent and very professional. We were treated like honoured guests and when we asked if bacon & eggs were available, it was cooked for us rather than being included with other foods on the buffet. Don't be shocked that dogs are allowed inside this restaurant - it's a European custom to see dogs of all types and sizes in cafes and restaurants! Stephanie at the hotel front desk staff had a great sense of humour and when I asked for directions she became more of a personal travel agent than a Receptionist. It was good to have an English-speaking professional with a terrific sense of humour. I would stay here again in a bigger room but for that clock tower bell which unfortunately is the deal-breaker! (Hotel prices have been rated as "Mid range" below but remember that as Switzerland is extremely expensive, this rating does not reflect the comparison with prices in other countries). less

It is just 5min walk from the Altstetten train station, where you can get to pretty much anywhere at a reasonable price. Staff were very helpful and polite. My room was clean an comfy. It can accommodate well a couple with no kids. No air conditioning - it wasn't that bad though - the fan they offered sufficed. Plenty of restaurants around, including the hotel's "Restaurant 8048", which offers good quality options. less

I arrived around midnight on foot from the railway station and found it hard to find the entrance which is not near the illuminated sign, and is an unassuming entrance in an arcade set back from the street. I was received efficiently, and went to my room which was a bit small. The television is on a protruding bracket on the wall just by the bathroom door, and on my way out of the bathroom it was not visible and I head my head on it, sinking to the floor more in shock than pain but not injured. The bed was quite comfortable, and the room quiet until 7am when the nearby church bell tower start a long series of chimes. Fortunately that was precisely the time I needed to wake up. I felt less ill-tempered when I went down to breakfast, which was good. I chose the hotel because (a) it was walking distance from the railway station (about 10 minutes) and (b) I have a Best Western loyalty card. I have to say that most Best Western rooms are nicer than this one. I would not want to put you off staying here but do mind your head! less