We stayed here 3½ years ago when last in Nice and had a fairly pleasant stay, so had no hesitation to book again on this occaision. However this time round the hotel was not up to the standard we normally expect.
We (again) booked a triple room, but were upgraded to a Junior Suite as all triples were full. In theory this should be an improvement, but the room was divided into 2 distinct spaces and felt much smaller as a result, as each space was quite small, and the layout was odd. Also, the room felt tired and dusty, despite appearing to have been recently renovated with a relatively contemporary decor, there was a musty smell, and the carpet felt lose and a little dirty underfoot. The drains couldn't cope with the volume of water in the shower and a few inches of water would pool at your feet when using it. An upstand had been created to restrict the water, so drainage must be an on going problem. And the bathroom generally was quite small, but clean and modern.
Importantly for potential guests to note, there was no wifi for the duration of our stay. We were told there was a problem and they were trying to rectify it, but it seemed that it may have been out for a while. The front desk staff tried to dismiss our queries on this as quickly as possible, as I suspect many people had complained. And from reading recent reviews, it appears a month after our stay in early October the problem still persists. Free wifi should not be advertised if it is not available. This was our first stop on a 1 month European holiday and we needed wifi access to get plans in place. Luckily, there was plenty of free wifi in other places around the city.
We had what I recall to be quite a decent breakfast included with our stay last time, but this time it was quite expensive to include in the nightly rate, and also expensive to purchase on a daily basis so we ate breakfast elsewhere as there are good options for a light breakfast nearby.
The Junior Suite had a Nespresso machine in the room, and free soft drink and water which was a welcome touch.
The room had two large windows facing the street which were nice to open to get a breeze (when so many hotels these days only have fixed windows and AC)
The hotel's location is great - its easy to walk to the station, the Promenade, the shopping and the old town, as well as the airport bus. And given its location, its priced really well.
And, as per our last visit, the staff were warm, friendly, and very helpful when we needed assistance.
Overall, Id rate our stay as average. It was a good value hotel in a good location, that felt a bit tired and had no wow factor. less