worth as much as you paid for
10/10/2018 mina j, Hamedan Province, Iran
the location was good, about 4 min to tram station, 8 min to beach, 8 min to train station. 7 min to massena palace. good access to shops and restaurants. you can reach to the airport by bus ( 8 min w... more
the location was good, about 4 min to tram station, 8 min to beach, 8 min to train station. 7 min to massena palace. good access to shops and restaurants. you can reach to the airport by bus ( 8 min walk to bus station)
very normal breakfast, but all day long you could help your self by coffee machine, drink coffee, tea , etc. croissants beside. i like it very much.
The staff were really helpful but they didn't check in even 30 min earlier than check in time. although the hotel has luggage store but the most negative point was late check in, at 3 pm😞😞
there were no slippers or toothpaste and toothbrush in the room, but in an email before i made a reservation they told they have slippers.
i asked for it but they told 'we have no slippers'.
the room has kettle and fridge.
finally i recommend to people to stay in a better hotel if they can( i really love le merdien) but it still is ok. less
Séverine C, Responsable réception at Best Western Hotel Roosevelt, responded to this review
Thank you so much for leaving your impressions here!
The first 10 days of October were a very busy period for us, and we were probably fully booked the day before your check in day, which can account for you not being given the key to your room before 3pm (which is actually the accurate check in time).
It is true that we don't offer slippers: we are a 3 stars hotel and don't offer this service -at least for a few months again, since we are currently experiencing a full renovation and our classification may change to higher standards. I apology if someone from the reception told you that we had slippers: there may have been a language misunderstanding.
We hope to have pleasure in welcoming you again next year after renovation :)