Pros- This hotel is in a great location and is super convenient to walk everywhere. It is clean and 2 out of the 3 front desk people were very friendly.
Cons- Front desk is mostly friendly, but unorganized. We checked in very late, after midnight and went up to our room to find a frightened and annoyed person already in the room. Very uncomfortable situation walking into someone's room at 1am. We went back down to the front desk, he was confused about the situation, and gave us another room. Not any apology, not any offer to make the situation better.
We were told that there were a limited amount of discounted parking tickets and to check back in the morning. When we checked back, the front desk person was baffled that we were even asking for such a thing. She told us we should have figured that out before we arrived and laughed as if our question was so ridiculous.
The room was super small. The desk was all the way up against the bed with a completely useless stool under the desk.
No additional lock on the door, which I was paranoid about since we had walked into someone else's room earlier.
The wifi didn't work at all throughout the entire weekend. This was super inconvenient as we were trying to check our other reservations and plans for the weekend. When we told the front desk, he just responded "oh yes, it hasn't been working."
The shower head was falling apart, so you had to hold it up with your hand.
Front desk doesn't seem to acknowledge issues with the hotel or they are not empowered enough to fix anything or to compensate for inconveniences and mistakes - could have been offered a nicer room, or a free breakfast, or something. We checked out and stayed our last night in a different hotel.
I do not recommend. less