Best Western Hotel Rome Airport

Stayed here after our Mediterranean cruise the night before we departed back home. We arrived early prior to check in time and Francisca helped us with no hesitation. Room was clean, cozy and accommodation is was what we expected. Airport Shuttle reserved for the morning flight for a small fee, staff was always welcoming and warm. I’d stay here again for sure! less

Recently stayed at this hotel for one night bed, breakfast and evening meal. Arrived around 5pm and were provided our rooms. There was four of us. The rooms were small albeit functional and what you would expect for this classification of hotel. Meals were to be served in the restaurant within the hotel. We were provided a slip of card for us to show the restaurant prior to ordering to indicate it was for our evening meal. The general layout of the hotel is ok however the area its situated in is a not the best and looks rundown. Upon attending the restaurant we were greeted by the young waiting staff who directed us to a table and seemed attentive. We were provided leather bound menus and therefore handed in our evening meal slips. The leather bound menus were quickly removed and replaced with a small laminated menu with a very limited choice. However we ordered and waited. Lots of patrons came in sat down and ordered meals. The food looked really nice. We waited and waited people came in after us, orderd and were served whilst we waited. After an hour I enquired why the delay but was offered no explanation. Eventually our orders arrived and mine spaghetti carbonara was cold, shrivelled up and very very salty. My friends American Pizza was a pizza base covered with hotdog sausages and chips ? Totally bizzar. The food was awful with no apologies so we left and had to got outside to look for somewhere else to eat. The customer services was incredibly poor and no help provided. They really don't care about their customers especially tourists. The restaurant food served to us was dreadful. I would not use this hotel again. No manager was available either in the evening or the morning when we gladly left. AVOID. less

Great hotel, conveniently located right by the airport, with friendly service to match. Our room was a little dated, but the wifi worked well, the bed was comfy and the showers were powerful and hot - it was exactly what we needed! less

The Best Western Hotel Rome Airport is conveniently located for Rome Airport and the the Port town of Fiumicino. The hotel is comfortable with modern facilities and a pleasant restaurant on site. The Port, Mediterranean Coast and many restaurants of Fiumicino are within walking distance. less

😥😥😥 A gym should be a facility open 24 hours a day and not only from 7 am to 11 pm ! In most hotels gym is a facility open 24 hours a day 7 o clock is really too late for guests who have early flight ✈️ less