Best Western Hotel Rome Airport

Booked through Booking.com, same day as arriving. On presenting to reception told there was a €30 service charge for my SERVICE dog, *because* of Covid-19!!! First, dogs don’t transmit Covid. Second, service dogs are not supposed to be charged for! Owner refused to waive extra fee, and also refused to cancel without full penalty (losing the entire night’s fee, even though I just arrived and had not even made it past the reception desk). No matter how renovated some of the rooms may be, this place should be AVOIDED if you have any interest in being treated appropriately and fairly. less

We booked at last moment due to a problem with the flight and the price was good. Hotel was nice and clean. Breakfast was a bit limited comparing to the last time I stayed in this hotel but it is totally understandable taking into account the current situation and limited number of guests. We still had everything we needed. The diner was excellent with great service provided by the restaurant’s staff. Bed was very comfortable and bathroom clean. The only thing is poor insonorisation, from my room I was hearing all the aircrafts. But overall, it was my second stay in this hotel and I will come back again if I need something for a fair price close to the airport. less

Shuttle picked us on right on time, friendly driver. Check in was fast and efficient if not a bit aloof. Desk clerk not engaging at all. Reasonable sized room with Windows that open. Small bathroom with the toilet in the most awkward position behind the shower. Plenty of towels and toiletries. Didn't eat at the restaurant opted for a pizza Place right next door. The room and hotel in general is very clean with sanitizing being taken very seriously. Experienced some noise from incoming planes about 11pm. Shuttle to airport next morning was on time. Check out staff friendlier than previous evening staff. Would recommend for an overnight stay near Rome airport. less

I've stayed at this hotel for one night cause of a flight stop over. it was only 10 min away from the airport and they also offer a bus shuttle for 6 euros. The room was nice and clean and staff was friendly. I had a problem with the eating system so it was very warm and I could do nothing to turn it down. Thank god I was able to open the window. All in all recommended. less

Stayed one night before my flight to Malta. The room was good with a double bed and also a single bed, plenty of space for one person. It is also very clean, one of the cleanest hotels I’ve been to. There’s also a restaurant and a swimming pool. I did try the restaurant and it was good, had a steak with salad. The shuttle to and from the airport is 7 Euros, cheaper than a taxi and it was only me each time. less