Best Western Hotel Rome Airport

Front desk personnel was very accommodating and helpful. HOWEVER the room was deplorable (room 130). There was a water leakage from the ceiling at the front door, the room smelled like mildew (probably had mold), the wall paper in certain areas was peeling and hallways are dark and gloomy. less

This property seriously needs renovating. The beds were like sleeping on bare boards. We were placed in a handicapped room which we did not request. We asked to be moved but didn't move because the second room was not much better. Very dark and dingy. My brother was denied the free breakfast. less

Hotel was very clean and smelled nice. Location is great if you have an overnight layover, it is about a 6 min drive from Fiumicino Airport. The hotel offers shuttle service for 7 Euro (each way), they drive quite regularly. The restaurant was great and not too expensive, there is also some restaurants and coffee shop just around the corner. Pool was small but nice for a quick swim. The only negative I have was the noise I heard from the neighbouring room, these people were abnormally noisy. But someone came up around 10m to talk to them and it was quiet after that. Planes also fly directly over the hotel, but that's kind of expected when near a airport. Overall great hotel for 1 night. less

I selected this hotel because it offered a shuttle to and from the airport. After walking to the designated shuttle area from the other terminal and waiting in the rain for 25 minutes and no shuttle, we were forced to take a taxi to the hotel. When we got to the room, the one bed was sagging so bad in the middle the third person could not sleep on it, the shower wouldn't drain so we stood in an inch of water while showering and the day we left the toilet just ran and ran and would not flush. The wifi would kick us off more than it would stay connected; extremely frustrating. I will say that we ate at the restaurant and the waiter was extremely helpful, friendly and kind. The food was good and the shuttle in the morning to the airport was nice. less

Friendly people and great service right from airport shuttle till drop off. Staff gave good information to plan and enjoy a pleasant trip in Rome. Thank you for everything. Restaurant was good but few pasta dishes are not tasty. less