Best Western Weymouth Hotel Rembrandt

The hotel appearance was lovely and the food was exceptional. The room was clean and spacious. However, the pool was not working and we had decided to pay more and book the hotel due to the facilities on offer. We travelled with a young child who was in his swimwear and read got enter the pool when we were rudely told it was out of order. We felt we could have been told prior to getting ready and did not appreciate the attitude of staff. We then had to book swimming elsewhere due to the upset this had caused and when I tried to talk to staff on the front desk, she was very rude and sarcastic. This was unhelpful and unnecessary in front of our child. less

We stayed in the hotel for NYE 2021. The staff were great, there was plenty of parking, great location (5 mins walk from the seafront), and the breakfast was great. The hotel allowed us to check in early and our family room was huge. Just a couple of bad points. There was a used female hygiene product left in our bathroom bin (easily missed but what else did they miss when cleaning). Also the pool family changing rooms disgustingly dirty. The baby changing table can’t have been cleaned for months. Even our 4 year old noticed it, along with the filthy floor. Also the pool was too cold for our baby, and we noticed quite a few ‘floaty bits’ in the pool and had hairs stuck to us a few times. But overall we had a great nights stay. less

We do not live far from Weymouth. Just a one hour casual drive from our home in Poole. We have enjoyed several good stays at the Rembrandt and this was no exception. As always we arrived a little early but that was not a problem as our room was ready. We had asked for a particular room on the ground floor with a garden view. This was waiting for us and spotlessly clean. The only problem was that I could not get the radiator to work. However, a quick word to the assistant manager soon had that fixed and we luxuriated in a lovely warm room for our entire stay. In fact the assistant manager was very helpful to us on a couple of occasions. We dined in the hotel for dinners on our first and last nights and as always enjoyed our meals. Due to the shortage of guests, (this was the week before Christmas), there was no breakfast hot buffet. However, there was a menu of all the usual breakfast items and service was carried out by the waiting staff. Which, to be honest I much prefer. Buffets are not really my thing. Due to covid the room was cleaned and serviced every second day. But on the cleaning day we found it, once again, spotless. Our thanks go to the great staff at the hotel. They are worth their weight in gold. A great stay which, hopefully, we will repeat in February. less

Efficient staff, pleasant room with suitable facilities for a person with reduced mobility. Would definitely recommend . I was travelling with my elderly father who requires some assistance. The family room with walk in shower was perfect. less

WOW …. We held our wedding reception here on December 11th and had 70 guests. Kate the events manager was Friendly,Supportive and there for us from day one. On the day everything was perfect: Venue -Amazing., Clean Food - Absolutely delicious Staff - Fantastic Service - Spot on If you are planning your wedding these guys have will make your day amazebubbles less