Best Western Hotel Prisma

My wife started the check-in process, but as soon as I joined her, the receptionists stopped to address her, ignoring her completely and only spoke to me. Never experienced anything like this outside an Arab country ! Really rude ! Rest of the staff was very friendly, the bed comfortable, the breakfast fantastic. Rooms are too hot, even with heating off. The decor is a bit 1980s, I guess that was when the hotel had been built. Parking is free of charge. I would not take much to give it a higher rating. Pity. less

I visited this hotel for two nights for christmas shopping in the outlet. It was a great experience. Good beds, cleaning, service and breakfast. The rooms where quiet, and no street noice even though there was a large road next to the hotel. McDonalds is right across the street. less

That’s what mattered the most here. Every single staff member was extremely friendly! A very nice, clean and comfortable hotel. If you have a light sleep, then you need to know that the walls are very slim...you hear a lot of what’s happening around you. The restaurant is very good. It’s a bit expensive, but very delicious. All in all I would recommend this hotel and come back for sure! less

Our room was smallish but we had a nice king bed. There was a desk and a small love seat adjacent with end table. I’d have liked a mini-bar to keep drinks cool but we were able to get plenty of ice cubes from the bar. The shower had a “mini tub” at the bottom with a plug so that you could soak your feet after a long day of walking. I added Epsom salts. We had a very good stay here and were comfortable. The bed was fine and all was clean and in order. A safe would have been nice to store our valuables during the day. Breakfast here was sublime and among the best complementary breakfasts I have had in may years. I really liked the fruit they put out - lovely watermelon, peaches, cantaloupe that tasted like cantaloupe and currants that were so fresh they had leaves attached to the stems. They had sautéed mushrooms, scrambled eggs and you could have eggs made to order if you wanted. The breakfast team was very friendly and everything was quickly replenished when items ran low. I would stay here again just for the breakfast!!! Front desk team was helpful and there when needed. less

The hotel is ok, and its located outside the country . The beds are good, but we miss aircondition and refrigdirator in the heat. But the room was big, and small gifts on each bed, and a New german book on the bedtable make it more cozy to come into the room. The staff was friendly. less