Best Western Hotel Prisma

Stayed here for a 1 night business stay and whilst there was nothing exceptional about the hotel it was satisfactory from all perspectives. Breakfast & Restaurant were both very good food with good quality menu and wide variation. less

I stayed at the Best Western Prisma for 2 nights whilst working in Neumunster. The hotel is a definite 3.5 star TA rating for me, however comparing the experiences in my previous posts, I have to award a 3. The hotel seemed to be located well away from any restaurants or bars, and for this reason I didn’t venture out. The staff at the hotel are very friendly, and the check in process was fast and easy. I had a room on the 2nd floor, which I tended to walk to rather than take the lift. The room was spotlessly clean, and the shower was fine also. The view out the window was a McDonalds on the other side of the road, however I didn’t hear any noise from the road. Breakfast in the morning was a good selection and the scrambled egg was very nice indeed. The bar area was fairly busy on both nights, however there seemed to be a lot of work talk between different companies so I’m guessing there was some kind of conference. Later on, when there weren’t many people in, it did feel quite soulless. Overall, this hotel will do the job if you have 1 or 2 nights with business nearby, otherwise I couldn’t think of another reason to use it. I would stay here again when I am next on business in Neumunster. less

The hotel was absolutely packed when we visited and parking was chaotic. We had paid for a room with a double bed but didn't get it and it was only because we have a BW platinum member card that we were able to get a proper bed. The designer/decorator that chose the furniture and decorated the rooms must have a job at a correctional facility because they are appealing in my opinion. Hotel is ok for a single night and the restaurant is good, but the service is slow. The staff speaks good English so that is a plus. less

The staff was overly friendly and genuinely taking care of us. Good breakfast with all we could have wished for, attending staff both at the breakfast and at the dinner. I great backyard with grass and tables and close to the nearby McDonalds if you prefer a quick snack. Don't be too late if you want an on premises parking spot. Great room with enormous space. Clean and spotless. No A/C but windows can be opened. Pillows were the worst part of the stay - they shrinked to about 2 cms when pressure were put onto them, really bad quality. less

Reserved a table at the restaurant when we arrived. When we went there to have our dinner we had to wait an hour from ordering the food to actually receiving it! This is simply too slow! Other than that the hotel appears nice and clean - but do yourself a favor and eat elsewhere. less