Best Western Hotel Prisma

on arrival i was welcomed by the reception staff, both very friendly and professional . i was made to feel very welcome. the room was very clean and the bed was very comfortable . i was upgraded for free to a bigger room, again which was super . my room was facing the road, this was not a huge problem, however some customers may find the light road noise a distraction, however this did not stop me from having a great nights sleep. Breakfast was perfect and the staff very friendly and welcoming , a great team there. free parking and only max 10 mins from the major HighWay(Motorway) and easy to find. i would recommend and use again in the near future. less

Clean rooms, good beds, good food at the restaurant. Free parking. Simple, but good breakfast. Generally good value for your money. The hotel is at a central location, very close to Kiel. Will definately stay here again. less

We stayed one night. The hotel haws about 100 rooms and is located a couple of km from the city centre with good access from A7. Check in was friendly and efficient. The hotel is basic but well maintained and our room was spacious, quiet and clean. Breakfast was enclosed in our rate, and was very good with several hot and cold choices. The food was of high quality and the staff in the breakfast room did a very good job. We would definitely come back again. less

Nice hotel! Being here for one night! Nice clean rooms, friendly staff and nice position of hotel! Close to A7 road, with big parking!Food are very well, eat some steak with fries and salad! After that a nice chocolate desert! less

My wife started the check-in process, but as soon as I joined her, the receptionists stopped to address her, ignoring her completely and only spoke to me. Never experienced anything like this outside an Arab country ! Really rude ! Rest of the staff was very friendly, the bed comfortable, the breakfast fantastic. Rooms are too hot, even with heating off. The decor is a bit 1980s, I guess that was when the hotel had been built. Parking is free of charge. I would not take much to give it a higher rating. Pity. less