Best Western Hotel Plaza

A fabulous hotel overlooking a piazza, a short walk away from Napoli Centrale Rail Station and several clothes shops and pizzerias. The area around Napoli Centrale is an absolute melting pot of crowds,so keep your valuables close to hand, well hidden away. I have stayed in this surrounding area before, but at this particular hotel, as a lone female traveller I have felt the safest, so far in this area, even venturing out to the Da Gaetano Pizzeria, recommended by Gian Franco. The receptionist Gian Franco was lovely and very helpful and allocated me a lovely room on the first floor. The bedroom was very clean, the bed very comfortable and the shower room spacious with lots of fluffy white towels and toiletries plus hairdryer and a safe in the bedroom. Best surprise of all, was a kettle with Twinings teas, coffee, milk and sugar in the comfortable modern bedroom. Great signal from the free WiFi and there is a mini bar in the bedroom should you choose to use it. TV as standard. I cannot comment on the breakfast as I had to check out at 5am in the morning. It was great value and a relaxing stay before my morning flight and I would stay here again. less

OK for three nights. Friendly staff, good breakfast, room temperature nice (in January). The room was clean and quiet but very small. Wifi OK. The worst experience were the nearby streets, as a middle-aged woman travelling alone I was afraid to go out in the evenings. less

i should say Price Was very good for the quality, but very bad and unsafe location.you can pay a little more and get way better location, it was close to center but it was near central station which was full of drug dealers and i hate to say crazy people. less

The Plaza is in an excellent location only a short walk from the railway and bus stations. There are an abundance of shops close by and a few excellent gelitaria (ice cream shops). The hotel offer comfortable accommodation at an affordable price. The staff are very welcoming and helpful. Some of the surrounding streets did look a bit suspect as is often the case around stations but we found no problems in the city. less

Taxi trip from airport was less than we expected. Staff was very pleasant, recommended restaurant within walking distance that was amazing. Room was clean and comfy if a little tight, shower was REALLY small (my 6'4" spouse did not fit at all), but everything was in working order, so hard to complain. Breakfast was included and very good also. Lift was a bit slow - minor inconvenience. less