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Best Western Hotel Plaza

4 Star

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The Best Western Hotel Plaza is an historical building of the 19th century, recently renovated. We are located near the inner city and the airport, train station and bus terminal. Our restaurant offers local cuisine and the meeting rooms accommodate up to 150 guests.

Enjoy your stay.

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Piazza Principe Umberto I, 23
4 Star


Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00


Location and Attractions

Getting there.

Sat nav users: type 80142

Send to Tom Tom

Piazza Principe Umberto I, 23

What's nearby?


  • 15 kilometer(s) from Torre del Greco

  • 16 kilometer(s) from Aversa

  • 23 kilometer(s) from Pozzuoli

  • 30 kilometer(s) from Castellammare

  • 56 kilometer(s) from Castel Volturno

  • 0.3 kilometer(s) from University

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506


TripAdvisor Traveller Rating: Rating: Based on 1005 traveller reviews
Rating: 5 207
Rating: 4 419
Rating: 3 234
Rating: 2 83
Rating: 1 62

Terrible customer service

28.02.2018 remi a, London, United Kingdom

The hotel was fine but in my opinion not 4* . The room we were allocated was very dusty, customer service from the front desk was extremely poor. The only highlight was breakfast which I couldn't faul... more



27.12.2017 70francesca, fabro

best place great hotel staff excellent three night for me and my family best city breakfast very very good in roof top at 5 floor best view trip in the city with pizza and "sfogliatella" napoli is won... more

Owner Response
NapoliGianluca, Direttore vendite at Best Western Hotel Plaza, responded to this review
Gentile 70francesca, la ringraziamo per aver dedicato il suo tempo a recensire il suo soggiorno al Plaza. La ringraziamo soprattutto per aver messo in risalto tutti i nostri punti di forza. Sperando di averla ancora una volta come cliente le auguriamo Buon Anno. Gianluca

Hotel is nice. Service is not so nice.

19.12.2017 elitizia, Vancouver, Canada

Location and hotel itself is adequate but was overshadowed by the horrid customer service I received. My booking, checking in and checking out experiences were all very poor. I was shocked at my treat... more


personnel very helpful and friendly

31.10.2017 Daniela19601201, Rome, Italy

You will ,miss this place once you leave: the hot riccias or frollas at breakfast; the friendly people at the reception or at breakfast; the very discreet cleaning ladies who will always try and make ... more


Bad neighborhood

20.10.2017 Judith S, Peachland, Canada

We stayed 2 nights , there was no airconditioning, the control fell off the wall when we tried to adjust the temperature. The room size was not as advertised, it is in a really bad neighborhood altho... more