Decent hotel in a dicey neighborhood
It was tricky to find, as the entrance faces a small side street. Our cab driver who dropped us off told us the hotel is good, but the neighborhood isn’t, and he was correct.
The hotel itself was fin... more
It was tricky to find, as the entrance faces a small side street. Our cab driver who dropped us off told us the hotel is good, but the neighborhood isn’t, and he was correct.
The hotel itself was fine, other than the room being very hot with no way to run the fan without adding more heat. The area was far too noisy to leave the window open and still be able to sleep.
Overall, it’s a comfortable spot with helpful staff. Just be careful of the neighborhood when you’re out at night. less
GIANLUCA4015, Responsabile relazioni con la clientela at Best Western Hotel Plaza Napoli, responded to this review
Dear creativevixen,
Thank you for completing the survey regarding your recent stay at our facility.
The esteem he has for us is an important response to our daily commitment.
In fact, with her judgments on the services she liked and those that, on the contrary, should be improved will help us to offer a better experience both to her and to the rest of our customers in the future.
We thank you again for taking the time to complete our satisfaction questionnaire and, hoping to have you again among our guests,