Best Western Hotel Plaza

We booked this hotel very last minute, while on a road trip through italy and should have done my home work better by reading reviews. This hotel is in such a bad area. Not safe. There are passed out people on the street, bums sleeping, garbage everywhere and large groups of immigrants approaching you. I had prepaid the hotel and was shocked when i arrived. We asked the hotel manager for options to rebook us in other best western as we didnt feel safe but there was nothing he could do. "Its like this in every big city " and yes we have an immigrant problem". We left without a refund and went on to book a hotel somewhere else. I can only recommend people; do NOT book this hotel. There are far better options in napels. less

Clean and clinical. Rough area - a lot of young men just sitting around on the square opposite the hotel. Don't think I would venture out in the area at night. The bed was extremely hard. There were no cups for tea, nor were any brought when we asked for them. Reasonable rates and would only stay there in an emergency. Close to the station so it would have benefit if you had s late arrival or early departure. less

The location is not bad, the problem is dark skinned young guys sitting on every corner of the square near by. They look harmless but the number of them make you feel you are in Africa. The streets are filled up with rubbish and sellers of useless stuff and beggars. This has nothing to do with the hotel, however there were shots fired very close late at night. When we asked the reception next morning, we were told don't worry it was not in the hotel. The room had some smell coming from air-conditioning system. We won't be staying in the place ever again less

This hotel in a small plaza is just round the corner from the main station and the metro. Easy to walk to main attractions of Naples. Really clean place staff very friendly and knowledgable, also includes "free" breakfast . Only sting in the tail...room tax €3.50 per night per person. less

First time in Naples and booked here. At first was worried, but turned out to be a great option! On a square close to food and clothing markets and a mini market next store. Rooms are clean with everything you could need for a vacation. Close to the train station and it is a vibrant area but I never really felt unsafe. Staff friendly and breakfast more than adequate. I would go back again. Hotel so close to so much to do and so close to transportation options. We were able to see pompei and vesavius all on public transportation for much less than a tour bus. Was a great option and will be back to do some shopping! less