Best Western Hotel Plaza

The location is very closed to the central train station. The hotel inside is nice and clean. The staff in the hotel is very nice, but outside of the hotel make us feel unsafe. So many people hanging out on the street and some of them came up and asked for money. The streets are not clean at all. We didn't go out at night for safety concern. less

We stayed at the Best Western as it is located near to the station. It is also in walking distance of some really good restaurants and an easy walk to the centre. The WiFi is good and the rooms are basic but have everything you need. They are quite small and the beds are hard but not too small. The breakfast was really good and met our needs and it’s nice going to the top of the hotel to the roof terrace. If you want a bar culture this is not the place to stay it’s much better suited for those who want to get out and about. The local square is quite busy with people of less advantage but nobody bothered us at all. The rooms are kept clean and refreshed. I believe this was good value for money and would return if I ever wanted to revisit Naples. less

Our first clue was a repeated warning from the taxi driver to not walk around at night as the area was frequented by prostitutes and "bandidos". Then enroute to hotel near train station -police action, a draped body on the road and news crews. Best Westerns are usually in good locations but this one scared us enough not to leave our room at night. The proximity to the train station is the selling point but be very careful. The hotel itself was clean and decent but it won't be a place we will return to.. less

The hotel is centrally located, close to the station. The area around the hotel is a bit seedy but convenient if one plans to take the train to Pompeii, Sorrento, etc. It's also a 20 minute walk from the Duomo and other places of interest e.g.museums & cathedrals, etc. The rooms are small and there were a few things not functioning - the kettle was malfunctioning, the shower door woukdnt shut, etc. The receptionist on the first day was an unhelpful, indifferent sort whereas on subsequent days there were others who were more helpful. All in all we found it ok. less

Nice room with comfortable bed and small balcony overlooking the Piazza. Average bathroom with small shower. Excellent breakfast in roof-top restaurant. Let down by the rather abrupt and unfriendly staff. Area around the hotel wasn't well looked after, with lots of rubbish on the pavements and piazza. less