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Best Western Hotel Plaza

4 Star

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The Best Western Hotel Plaza is an historical building of the 19th century, recently renovated. We are located near the inner city and the airport, train station and bus terminal. Our restaurant offers local cuisine and the meeting rooms accommodate up to 150 guests.

Enjoy your stay.

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Piazza Principe Umberto I, 23
4 Star


Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00


Location and Attractions

Getting there.

Sat nav users: type 80142

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Piazza Principe Umberto I, 23

What's nearby?


  • 15 kilometer(s) from Torre del Greco

  • 16 kilometer(s) from Aversa

  • 23 kilometer(s) from Pozzuoli

  • 30 kilometer(s) from Castellammare

  • 56 kilometer(s) from Castel Volturno

  • 0.3 kilometer(s) from University

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506


TripAdvisor Traveller Rating: Rating: Based on 1032 traveller reviews
Rating: 5 215
Rating: 4 428
Rating: 3 243
Rating: 2 83
Rating: 1 63

Bad area, hotel okay

10/05/2018 Katja L,

The hotel itself was okay, just like any hotel. The neighbourhood was a very crappy one, though, and if I had known that I would’ve chose another location to stay. Nothing to complain about the hotel ... more



07/04/2018 andreamM6318OC, Amalfi, Italy

Very good HOTEL, the only mistake is the coffee facilities in room with plastic cup but after spoken with lady at reception she change with porcelain cup, very smart. Location very good as well in the... more

Owner Response
GIANLUCA4015, Direttore vendite at Best Western Hotel Plaza, responded to this review
Dear M6318OC, Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Again, thanks for taking the time and have a great day! Sincerely, Gianluca

Terrible customer service

28/02/2018 remi a, London, United Kingdom

The hotel was fine but in my opinion not 4* . The room we were allocated was very dusty, customer service from the front desk was extremely poor. The only highlight was breakfast which I couldn't faul... more



27/12/2017 70francesca, fabro

best place great hotel staff excellent three night for me and my family best city breakfast very very good in roof top at 5 floor best view trip in the city with pizza and "sfogliatella" napoli is won... more

Owner Response
NapoliGianluca, Direttore vendite at Best Western Hotel Plaza, responded to this review
Gentile 70francesca, la ringraziamo per aver dedicato il suo tempo a recensire il suo soggiorno al Plaza. La ringraziamo soprattutto per aver messo in risalto tutti i nostri punti di forza. Sperando di averla ancora una volta come cliente le auguriamo Buon Anno. Gianluca

Hotel is nice. Service is not so nice.

19/12/2017 elitizia, Vancouver, Canada

Location and hotel itself is adequate but was overshadowed by the horrid customer service I received. My booking, checking in and checking out experiences were all very poor. I was shocked at my treat... more