Best Western Hotel Major

Located in a commercial/industrial area of Milan, with some pockets of residential buildings, this is an average, basic hotel for business. The hotel is clean, the rooms are small, but with a complete bathroom. There is no doorman or bell staff, although the front desk will help you with luggage if asked. There is free espresso and small snacks available in the lobby area. Breakfast is included in your room rate, and the breakfast buffet is pretty good. There is free Wi-Fi throughout the hotel, and there is computer and printer access in the lobby area that could be considered a "business center". There is no restaurant, except for breakfast. There is a bar and if you tell the front desk what you want as beverage, they will serve it for you. The major issue I encountered is the lack of temperature control. The lobby was overheated (must have been 78-80 degrees most of the time. The thermostat in the room is for decorative purposes only and it does not influence the room's temperature, so sleep is difficult at best. A shame, because the bed is comfortable and the pillows are firm. less

The area is good. Metro station is right in front of the hotel. Its just the room was very small for family like us with 2 babies to stay. We did request for baby cot for one of our child & with 2 chk in luggage to fit in the room. It was so packed, so if u have family to stay in one room please book for a bigger room. The breakfast was okay & there is a signora will offer you a coffee which is nice welcoming you for your breakfast. We were lucky to get a parking spot infront of the hotel and its free. But dont count on this since the area is quite busy and finding a parking spot is difficult. I didnt ask if they have another arrangement for basement parking on which u can pay or sumthin. The lift is small. We have a double stroller which couldnt fit in the lift. Im not even sure that it will fit a yoyo as well. less

Location is just next to Lodi metro which is a plus for every hotel to be located meters away from a main line. Staff is welcoming. Rooms are not big, nothing fancy and a little bit tired. However they are clean with good internet connection. Close the window if you want a good sleep, it can be noisy outside. Breakfast is fine, offering an acceptable selection for a 4 star hotel. Lifts are a bit slow, but there are 2 of them, so its rarely a problem. If you take into consideration the value for money, sometimes I had better, but I won't bother staying again. less

I have stayed here in the past, and while this visit was okay, the service and value of this place seem on the decline. Pros: Clean room, comfortable bed Hot water with good pressure in the shower Good location- next to a Metro station, close to restaurants & bars and a grocery store A nice breakfast with good variety – one of the better hotel breakfasts for the price Good and free WiFi Can get free coffees/ teas in the reception and a kettle in the room (for a fee) AC is good when it is on – *see note Rooms are quite – windows when closed block out street noise (very busy 24/7 & loud) Cons: Rooms are on the smaller side and the showers are tiny, may be a tight fit for a larger person Bathroom is dimly lit Teas, cups, soaps, etc. were not replenished – I had to get cups from the bar and tea from there or take from breakfast Paying for “packages” (i.e. woman’s or business) is not worth it and are not what they used to be (when they were free) *Management decides to turn AC off with no notice or consultation On this visit I was on the top floor facing the always busy street. When I arrived in the evening my room was very hot and it took a few hours to cool down. The AC was very much needed. Then one day the management decided it was cooling off at nights so the AC was turned off. I do not think it was taken into consideration that the days were still warm and the only way the rooms would be cool at night was if the windows were opened, but this would mean no noise protection from the busy road and privacy issues. It took hours to get my small room cool with the windows open, but even then I could not sleep due to the street noise and my allergies (I could barely breathe by the morning and my eyes were puffy and itchy). I thought my AC was broken, but when called down to Reception found out that management had decided to turn if off earlier in the day. One reason I booked (and have booked in the past) was this hotel has AC and it usually works. Paying for something and not receiving it was a disappointment. In the future I will consider other hotels instead of just booking this one as my “go to.” If the weather is cooler and you don’t need AC or to have a window open at night- consider staying here, otherwise, you may want to consider some other options. less

Very nice hotel. Clean rooms. Hotel is a little far from city center, but it is walkable and exercise helps with all the food and gelato we had. Breakfast options a fairly good as well. Nice options between hot and cold. less