Best Western Hotel Madison

The location of this hotel is ideal. Near to the train station and it not so noisy. Everything is within walking distance and for Muslim traveler, halal food is just around 10 minutes walk. The staff is friendly and helpful and the hotel provide a mobile to help traveler getting around Milan. less

We experienced some problems with the shower, the wi-fi and the access cards. After every shower the water floods the entire bathroom and the floor became dangerous full of water. The wifi is almost unfunctional every time, with frequent messages like "you are offline, do you want to commute to another network ?". We were forced finally to use our own resources. The breakfast is good with a variety of fresh products and great coffee. The room is clean and functional. Large window in the bathroom with a lot of pleasant natural light. The staff try to be helpful. The access cards are frequent useless/unfunctional in the elevator or at the room door. less

I didn't pay attention to it until I was ready to check out. My bad! I'm too cheap to buy an international call/text plan for my iPhone when I'm traveling in other countries, so I can only use it when I'm in the hotel or a restaurant with free WiFi. But at this hotel... Each room has a cell phone you can borrow and carry around with you for navigation and all the things we love cell phones for. Free! What a lovely perk and the only hotel I've run into that offers this. The staff is friendly, the rooms small but clean, the beds hard, but...a cell phone you can borrow...! :-) less

The hotel is located very near to milan central railway station. The hotel is in peaceful location. I found front office staff helpful and friendly. The rooms are small but functional for short visit. less

Room was spacious, A/C and appliances worked well, service was good and linens and breakfast were spectacular. Hotel is a short walk to Milano Centrale in a decent neighborhood so it was optimal for a short visit to Milan. Only improvement would be the room’s bathroom which was ok but could be updated to make a 5 star rating. less