Best Western Hotel Leipzig City Center

Arrived to an unhelpful reception desk who seemed disinterested in having my part as hotel guests. I was accommodated on the 7th floor and was informed that the lift only went as far as the 4th. No discount was offered for this. I had a larger room, however my colleagues all complained of the cramped space in the toilet. This was only solved by leaving the toilet door open. The showerhead in my room could not be tightened and constantly drooped. The following day there was a contractor using a hammer drill in the floor below. That said, the breakfast was good and the morning service was much better. There are better hotels in Leipzig. less

The staff was very friendly, but the rooms are very, very small. Carpet was not clean, bathroom small. The breakfast was outstanding and in the lobby was coffee, water and something to nibble for guests. less

I was in Leipzig for Business in August with a few colleagues. We can only recommend the Best West Hotel Leipzig City Center with highest regards. Amazing location, customer service and rooms. I will most definitely stay here again on my next trip to Leipzig. less

Just slightly off the beaten track, this is a great value hotel. Just 100m from the train station. Good buffet breakfast and evening cocktails. Helpful frontdesk. Parking in the courtyard. Five minutes walk to the city center. Even though its close to traffic, we did not hear a thing. less

I stayed here while attending a conference at the Congress Centre. We got off the train at Leipzig Hbf and this hotel couldn't have been closer - came out the doors and there it was straight in front of us. While the rooms aren't huge there was ample space along with a safe and tea/coffee making facilities. The bathroom is very compact! I'm pleased I'm not overweight or it would be quite a tight squeeze due to the toilet being angled alongside the sink but personally it wasn't an issue. The room was clean and on arrival it was a nice touch to have a note signed by the person who cleaned the room, a packet of haribo and complimentary large bottle of water which was very welcome after a day of travelling. The staff were all lovely. They put me to shame as my German is limited to hello, please and thank you but everybody spoke perfect English - making the trip a lot easier (but would be my own fault if nobody had spoke English - although I did have an app to try and get round this!!!). The breakfast was very tasty and included cold meats, cheese, pastries, cereal, fresh baked bread/bread rolls, sausage bacon and scrambled egg. This was a lovely start to the day. Walking into town was very simple from the hotel, as it's just round the corner. Likewise the distance from the train station made travelling to the congress centre simple. The breakfast room became the bar on evening so you could relax with a nice drink. In summary this hotel was perfect for my stay - clean room, lovely welcoming & friendly staff and positioned perfectly for both the city centre and transport links. Thank you for making my trip to Liepzig so pleasant. less