Best Western Hotel Le Guilhem

It may be a chain but this hotel feels nice and unique! A charming, quaint building and wonderful staff make this hotel a must stay. Although I arrived late (after 11pm) I was warmly greeted at reception and provided with maps for the next morning! The room was small but adequate for just me. Breakfast was perhaps a little expensive at €12 but again came with friendly service! The location is brilliant - right next to the Arc de triomphe where parking can be found. Highly recommend this hotel to everyone! less

We booked the king room and asked for the room with the private garden, which we got. The garden area itself was somewhat shabby, overrun with weeds, and needed some cleaning up. The room however had an attractive illuminated arch stone ceiling, very pleasant. The rest of the room was nicely decorated and comfortable. A good breakfast was available in a pleasant area with indoor and outdoor seating. The convenient location of this hotel allows you to walk to any part of old Montpellier and tourist sites. Just an alert for anyone who is mobility limited. This room has 5 steps with no railing from the entry/bathroom area to the main room and 4 steps with no railing to the garden area. less

This hotel, inside lovely Montpellier's centuries-old walls and fortifications, is exceptionally well-located. No parking, but a nearby public underground lot (requiring considerable dexterity and favouring very small cars) has an agreement to provide a discount to hotel guests. The top (3rd floor) rooms offer beautiful views of the cathedral towers, and much daylight. The bathrooms are modern and adequate. Anywhere else, though, this slightly shabby hotel would not warrant anything near the rating above. The staff can be helpful, when they're in the mood. During the summer, a basic but adequate breakfast is served on a lovely terrace overlooking town gardens. And the hotel is closely to restaurants and shops, indeed very close to the city's busiest neighborhoods. My rating above is in many ways over-generous, due almost entirely to the location. With a little more effort and some modest expense, this hotel could be an excellent one. As it is, it comes off as one step up from a nice student hostel. And the lower-floor rooms must be very dark indeed. So, anyone looking for a full-service high-end establishment should be searching elsewhere. less

A hidden gem! The staff was accommodating and efficient. The breakfast was outstanding and ample. No rush. The location was ideal. Close to public transit and walking distance to many must-see locations. And several quality dinner locations within walking distance. I will be back! less

This was the dream stay. Our only issue was that we appeared to have a spider or something in our sheets, as both my wife and I woke up with multiple bites on our feet/legs. After some struggling between my attempt at French and the staff's attempt to help through their own English knowledge (which was actually kind of fun and a great learning experience for both of us), they changed the sheets immediately and we no longer had the problem. The staff was incredible, the room was amazing (ask for the room on the bottom floor with the beautiful patio. Room 100), and they even made up our son's crib (AKA pack-and-play) with a little miniature pillow, which was adorable. Absolutely amazing stay. less