Best Western Hotel Kaiserslautern

St.-Quentin-Ring 1, Kaiserslautern, 67663, Germany
based on 57 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.
rating TBC

Best Western Hotel Kaiserslautern

The 3 Star Best Western Hotel Kaiserslautern is located just a few minutes away from the Fritz-Walter-Stadion on the Betzenberg, near the Pfalzgalerie as well as the Kaiserslautern Zoo and the Kaiserslautern Japanese Garden. A cozy bar and lounge, a show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Hotel Kaiserslautern

Traveller Overview:
3.0 Rating: 57 reviews
Excellent 8%
Very Good 19%
Average 31%
Poor 31%
Terrible 8%
Rating

Michael R, wrote review 31/10/2019

Mr

Very friendly hotel staff. Rooms were clean and neat. WiFi is intermittent at best. However, we couldn’t have asked for a better accommodation from this hotel. I would definitely stay here again on bu... more

Owner Response
GuReMngr, Guest Relations Manager at Best Western Hotel Kaiserslautern, responded to this review
Dear Michael, Thank you for choosing the Best Western Hotel in Kaiserslautern and giving us a good review! It's great to see you were satisfied with our staff and pleased with the cleanliness of the hotel and rooms. We will gladly share your compliments with everyone. :-) Please accept our apologies regarding the internet connection and any inconvenience this may have caused. We are aware of the issues and are in the process of upgrading our access points to better accommodate higher usage. The installation throughout the entire hotel is in full progress and will hopefully be finalized soon. We look forward to having you as our guest soon again. Best regards, Your Best Western Hotel Team Kaiserslautern
Rating

tbpalm77, wrote review 31/10/2019

Very good choice

This hotel is very clean and friendly. The staff bent over backwards to make us happy. The breakfast and lounge areas are fantastic. Only negative thing I could say is that their “free” internet is te... more

Owner Response
GuReMngr, Guest Relations Manager at Best Western Hotel Kaiserslautern, responded to this review
Dear tbpalm77, Thank you for choosing the Best Western Hotel in Kaiserslautern and giving us a good review! It's great to see you were especially satisfied with our staff and breakfast, pleased with the cleanliness of the hotel and rooms and also appreciated the large common lounge area we have. We will gladly share your compliments with everyone. :-) Please accept our apologies regarding the internet connection and any inconvenience this may have caused. We are aware of the issues and are in the process of upgrading our access points to better accommodate higher usage. The installation throughout the entire hotel is in full progress and will hopefully be finalized soon. We look forward to having you as our guest soon again. Best regards, Your Best Western Hotel Team Kaiserslautern
Rating

Ian N, wrote review 12/08/2019

Stay Away Not even hot water

I booked in here for a 12 day business stay. On day 2 I was moved as it was hot and the aircon broke. Then the next room had no hot water so I played if game of complaining and then I got Luke wa... more

Rating

WorldsOfWanderlust, wrote review 09/06/2019

Dark, hot rooms

I read the reviews before my stay here and was hoping they were inaccurate, but unfortunately, they were not. There was no air conditioning and the rooms were extremely muggy and hot. There was also h... more

Rating

S6156MTdanielw, wrote review 03/06/2019

Hot dark smelly rooms

No air conditioning! The only relief from the heat is to lean the top of the window in 4 inches or if your lucky and have a tiny balcony open the door. Then you get to breath the cigarette smoke pour... more