Horribly overpriced for nothing
When making the booking, the hotel said that it only had business rooms available so we had to upgrade by paying 27 euro per person per night. However, the hotel was clearly empty when we arrived. Mo... more
When making the booking, the hotel said that it only had business rooms available so we had to upgrade by paying 27 euro per person per night. However, the hotel was clearly empty when we arrived. Moreover, the parking is over 10 euro per night which is not specified anywhere.
We had an offer of "alt går i fisk" which meant that all our meals were covered. However, the restaurant doesn't offer any vegetarian or fish meals whatsoever.
Overall, horribly overpriced for the experience. less
HotelHermanBang, Front desk at Best Western Hotel Herman Bang, responded to this review
Thank you for your response, your feedback is important to us.
We are very sorry that we could not meet your expectations.
When people call to book the offer '' alt går i fisk '', it may be that all the standard room are booked. We can offer you upgrading for an extra fee, if you do not want this you are welcome to refuse and possibly come up with a different date for your stay.
Parking in our parking lot we offer at an extra cost, if you do not want to use this you are always welcome to find other parking around the city.
You will find information about parking in your confirmation, that it is possible to park at the hotel for an extra fee.
Regarding the restaurant we unfortunately have no fish dishes. It is possible to get vegetarian dishes such as pizza or burger.
During your stay here our hotel were fully booked.
Again we are sorry that we could not meet your expectations.
Hope you have a great summer.
Best Western Hotel Herman Bang