Excellent Staycation in Guernsey
As we did not wish to travel off Guernsey due to Covid my wife and I decided to have a staycation for my birthday on the 18 Sept. We checked in on the afternoon of 18 Sept and were shown to our room... more
As we did not wish to travel off Guernsey due to Covid my wife and I decided to have a staycation for my birthday on the 18 Sept. We checked in on the afternoon of 18 Sept and were shown to our room by Sevvy, the very friendly receptionist.
The room was large and well equipped with flat screen wall mounted tv, iron and ironing board, tea and coffee making facilities and plenty of storage space. The air conditioning was also adjustable. The bathroom was roomy and had a shower over the bath. The only slight drawback was that there was not a lot of storage for sponge bags etc around the sink. There was a safe in the bottom of the wardrobe (awkward to reach if you are not agile) and dressing gowns and slippers were provided. The room overlooked the garden so was quiet at night time. One pleasant surprise was that the stay included a bottle of Prosecco on arrival but as it was my birthday the hotel provided an extra 2 small bottles of Prosecco and a birthday card which was much appreciated. One slight fault is that the tv is mounted very near to the bathroom door which could be a hazard if one visits the bathroom in the night without putting a light on.
The breakfast was very good and served at your table which makes a welcome change to buffet style breakfast. I believe that there should be a residents menu as the menu offered had each item individually priced which I believe was aimed at non residents who wished to visit and partake of breakfast.
We ate in the restaurant on Saturday 19 Sept 20. Our order was taken by Luca, the friendly restaurant manager whilst we had a pre-dinner drink in the bar. On being shown to our table our starter soon came. Unfortunately a large party arrived in the restaurant soon after and it became very noisy. In fact one table of four asked to be moved because of the noise and were accommodated to a table in the bar which is also used for dining, My wife and I both had ribeye steak which was good but not excellent. Although the restaurant was very busy the waiting staff were excellent both in the restaurant and in the bar. One other slight fault was that the bread we were offered at the start of our meal was rock hard but was soon changed for a soft bread roll.
To summarise, we thoroughly enjoyed our staycation at the Hotel de Havelet, noisy restaurant excepted, and if Covid still restricts our travel in the future would consider another staycation there but would probably not use the restaurant on a Friday or Saturday night. As we are in our 70's you can't blame the younger generation enjoying themselves especially on a virtually Covid free island. As I said to my wife, that was probably us 40-50 years ago.
Gennaro, Sandeep and their team do run a very good establishment less
BEST WESTERN De Havelet, Owner at Best Western Hotel De Havelet, responded to this review
Thank you very much for choosing our hotel to celebrate your Birthday. We appreciate you taking the time to share your recent experience with other TripAdvisor site readers. I am delighted that you had a very comfortable stay and the facilities of the hotel and the service lived up to your satisfaction. At the same time, I was sorry to learn that you experienced some noise during your dinner in our Copenhagen Bar & Grill Restaurant because of the party.
Thank you for your kind comments regarding our staff who provided a friendly and professional service. It will be my pleasure to share your feedback with Luca, Sandis and the team.
We very much look forward to welcoming you back to BEST WESTERN Hotel de Havelet in the future for another memorable stay. Meanwhile we assure you of our personal attention at all times.