I booked this hotel simply because it had the best tripadvisor reviews - and i can see why.
We arrived too early- it was raining torrentially, and our room wasn't ready. They very quickly found us an alternative room to save us hanging about when soaked to the skin. They also rang us after twenty minutes to check that everything was ok with the room - a nice touch i thought.
The room itself was very clean, comfortable and well kept, with a lovely supply of teas and coffees/toiletries etc.
Although we didn't eat in the hotel, we had a very pleasant drink in the bar, and all the staff were always friendly and welcoming.
The only minor minor minor problem was that the free Wi-Fi signal was so weak in our room it was unusable (room 35) but im sure for most people that wouldn't be an issue.
Lovely hotel, comes highly recommended from me. less