Best Western Hotel de Havelet

We have stayed at the dehavelet a few times now but not recently for a couple of years and never at Christmas time, we arrived on Christmas Eve to be warmly greeted by Kati and Sandis on reception it was just like coming home. We have lovely memories from our previous visits to dehavelet and our Christmas visit has left us with a few more wonderful memories to treasure. During our stay we wanted for nothing a programme of organised events plus a few visits to the swimming pool kept us and our daughter fully occupied. The food was wonderful the customer service second to none Genarro and Sandis (the management) always attentive making sure that everyone was having a good time. The dehavelet is a little gem on the isle of guernsey and is a must for those people who like good old fashion customer service and wonderful and exciting food. A big THANK YOU to everyone at the hotel dehavelet for making our first Christmas away from home such a unforgettable one. Looking forward to seeing you all again soon Paul, Andrea and Evie (the Coleman’s) less

Stayed for 3 nights in January and I cannot fault this hotel and I have stayed in many. The location is superb, albeit on a steep hill but really not too bad and there is a route you can take to town that is easier and also taxis are cheap. Walk to centre of town around ten minutes but worth it. The hotel is lovely and run by a great team and a very welcoming manager. The rooms are of high quality and very spacious with a good selection of tea and coffee. Swimming pool, jacuzzi, steam room and sauna is a real treat and great after a day of exploring. The restaurant and bar is also a treat with great food and wine and excellent service. Room service is offered for breakfast and dinner at no extra charge. I had a great three night break and would not hesitate to return to this hotel. I would like to thank the Manager and his team for a lovely stay and hope to return again. less

Yet another faultless and really enjoyable stay at The DeHavelet. The food was absolutely superb with great variety and quality, prepared by a really great chef Mohammed !! The staff in the Restaurant were so obliging and the service given by Restaurant Manager Atilla and Andy was outstanding. In fact, the whole staff throughout deserve to be congratulated on how they treat the guests, being so courteous and helpful. Any request that we made during our stay were met without any problems at all. Thank you Gennaro & Sandis for making our stay so enjoyable. Look forward to returning again soon. less

Another lovely trip to Hotel de Havelet. Bedrooms have had a facelift since we last came and these were very well done. A very Christmassy feel to the hotel with lovely decorations. We sat several times in the lounge in front of the open fire which was very welcoming. Staff all friendly and helpful as well. First time on Guernsey in December and it was very enjoyable. less

I am giving Genarro and his staff a 5 star review for the quick, polite and very helpful service i received throughout, and for the view, room quality and vegetarian food. I initially had a problem with a broken bed, which was instantly corrected with no fuss and a great room upgrade. I am happy to give 5 stars for places that put problems right - things go wrong from time to time wherever you are, so how the staff respond is often a real measure of quality. There's a nice sea view from the restaurant and I'm happy to say an entire vegetarian menu, a far cry from the usual solitary mushroom pasta 'option'. I loved the baked brie and strawberry salad. Travellers tip; many of the cabs only take cash and can get booked up solid at peak times, so come prepared. less