15/11/2019 Stephen F, Jersey, United Kingdom
Only an overnight stay and did not eat in the restaurant this time round. Having visited before, I knew what to expect but was given an upgraded room this time which made it even nicer. Spotlessly c... more
Only an overnight stay and did not eat in the restaurant this time round. Having visited before, I knew what to expect but was given an upgraded room this time which made it even nicer. Spotlessly clean too. The staff are very polite, courteous and caring. With a phone call from the reception to make sure I was happy with the new room. I was travelling for work hence the single night stay but I would recommend it (and use it) for a multiple night stay, especially a holiday visit as it is well positioned with nice views over the harbour and castle. I'm fortunate enough to be stayingf there again a coupe of more tomes before christmas, chose because of it's good value, so looking forward to that. less
BEST WESTERN D, General Manager at Best Western Hotel De Havelet, responded to this review
Thank you for taking your time to share your recent experience here on TripAdvisor. It was our pleasure to have you as our Guests. I am pleased to know that you had an enjoyable stay with us and your kind compliments regarding the staff are invaluable. Also, I am delighted to learn that you found our hotel to be in a good location and enjoyed the view. It would be my pleasure to pass your feedback to the entire team and we look forward to welcoming you back again in the near future.
I would like to thank you once again for staying at Best Western Hotel de Havelet and we look forward to welcoming you back next year.