A great break
11/03/2018 P206RLcharlesl, Maidstone, United Kingdom
We spent a week here for my birthday. It turned out to be an excellent week. From our arrival we were treated as valued guests. On check in the assistant manager and the receptionist insisted on un... more
We spent a week here for my birthday. It turned out to be an excellent week. From our arrival we were treated as valued guests. On check in the assistant manager and the receptionist insisted on unloading our car and when we needed to change rooms, they again moved all our luggage. All the staff made us feel very welcome and used our name every time they saw us. The room was well maintained and housekeeping ensured that it was kept spotlessly clean. The turn down service ensured we were kept topped up with water, biscuits etc.
The restaurant has brilliant views over St Peter Port harbour and Castle Cornet. The service was again excellent with dishes being removed from the table as soon as we had finished with them, coffee being refreshed without being asked. less
BEST WESTERN D, General Manager at Best Western Hotel De Havelet, responded to this review
Thank you for giving us top marks for your recent experience at Best Western Hotel de Havelet and sharing your valuable review with our prospective travellers! It was a great pleasure to read your review and I am glad that you enjoyed your stay with us. I am delighted to learn that the room was up to your liking and you enjoyed the views towards the harbour and Castle Cornet. Thank you also for sharing your feedback regarding the food and service in our restaurants, I am pleased to learn this was up to your complete satisfaction. We especially would like to thank you for your kind comments regarding our team, it is to my great satisfaction to learn they made you feel very welcome throughout your stay!
Once again, thank you for choosing to stay at our property and for your kind patronage. We look forward to welcoming you back to Best Western Hotel de Havelet.