Lovely hotel with good location and friendly staff
09/07/2018 phildan2015, Camberley, United Kingdom
My wife and I have just returned from a 5 night stay at the Hotel De Havelet in St.Peter Port, Guernsey. We booked direct with the hotel as we found the cost (including breakfast) was better than thro... more
My wife and I have just returned from a 5 night stay at the Hotel De Havelet in St.Peter Port, Guernsey. We booked direct with the hotel as we found the cost (including breakfast) was better than through the usual online agents. Our standard room was spacious with pleasant decor and a good standard of furniture. It was good to see the hotel had fitted plenty of power points in sensible locations, along with USB charging points built into the sockets.
The en-suite was also spacious with a large bath with shower over. Fixtures and fittings were all of a high standard.
While possibly an odd thing to mention, the air conditioning unit was relatively quite, which was a bonus as we ran it all night long as the weather was lovely and hot during our stay.
Breakfast included a cold buffet and hot food - I'd recommend the salmon and scrambled eggs. Service was both friendly and efficient. We also had an evening meal in one of the restaurants (there are two) which we found to be pleasant, although I'd suggest the wine mark up was a tad too strong when compared to other restaurants in St.Peter Port. However, overall, the food is well presented and the dining experience was good.
The hotel has an indoor swimming pool with doors opening onto a well stocked and kept garden. Although the garden is overlooked by other properties, it still felt perfectly fine to relax on the well placed sun beds. There is also a capacious veranda area with plenty of shade seating along with a separate outside 'bar' area with wonderful views over St.Peter Port harbour.
The hotel location is excellent, with good walking access into St.Peter Port. However, do be mindful that the hotel is located toward the top of a rather steep hill, so the most direct walk to the town (i.e. turn left outside the hotel) is very steep (especially coming back after being out all day!). However, if you turn right outside the hotel and then take the next right, your walk to/from the hotel will be less steep.
If walking is not for you, then the hotel provides a free bus service into town at 3 set times with later returns.
Once in town you are right by the bus terminus. The buses are excellent, costing £1 per person per trip. So a ride around the whole island will only cost you £1.
All in all the hotel's biggest asset are its staff. Every person we met was friendly and did their utmost to help. A big thank-you to the Receptionist and Restaurant and Bar staff. less
BEST WESTERN D, General Manager at Best Western Hotel De Havelet, responded to this review
Wow, another 5* review! We are incredibly grateful to your kind words of appreciation. It was a great pleasure to read your detailed review and I am glad that you enjoyed your stay with us. I am delighted to learn that the room was up to your liking and you enjoyed our Health Suite facilities! Thank you for sharing your feedback regarding the food in our restaurants, I am pleased to read this was up to your satisfaction and that you especially enjoyed the salmon and scrambled eggs for breakfast. I appreciate all your feedback and have taken your comments on board. We find your kind compliments regarding our team very rewarding, it is to my great satisfaction that you found each member of staff friendly and the service they provided was up to your complete satisfaction.
Thank you for choosing to stay again at our property and for your recommendation. We look forward to welcoming you back for another great visit! Meanwhile we assure you of our personal attention at all times.