My wife and I had booked a superior double room for 6 nights bed & breakfast at the Hotel de Havelet in Guernsey.
We had taken our small car on the Condor Ferry (Commodore Clipper) from Portsmouth, arriving at 16.00 at the quay in St Peter Port. It was only a 5 minute drive to the Hotel, which was easily found. The extensive parking facility at the hotel made things simple and very convenient.
The welcome at the Hotel, from Kati and Lydia on reception was first class, with full details provided to us of all the facilities. We were shown to our room by Lydia.
Lydia subsequently telephoned half-an-hour later to our room to ask if all was satisfactory. We were impressed with this service.
As it is a relatively small hotel, taking our cases from the car park into the hotel was very simple and convenient.
The superior room was spacious, as was the en-suite bathroom. Slip-on towelling shoes and robes were provided. These were ideal for using when accessing the indoor swim pool.
The pool is open from 7:00 am to 9:00 pm daily. Towels are provided free-of-charge. The small pool is adequate for standard swimmers, and has both step and ladder entry points. The water temperatures were perfect, and there was no issue with over-chlorination. In addition to the pool there is a standard sauna and also a steam room facility. A pool-side shower is provided for both pre-swim showering and for sauna users for cold douche purposes. Up some steps from pool-side are ladies' and gentlemen's changing rooms, with hooks and benches for clothing and towel robes; also, there is an additional shower for hair shampooing and body washing, plus a toilet and wash hand basin. After swimming, there is also a spin-dryer by the pool desk for drying out wet swim trunks and costumes.
Eating in the Hotel was a pleasure. Outstanding service at breakfast in the Wellington Boot restaurant, and for dinner in the evening at the Copenhagen restaurant. The facilities were immaculately clean and tidy, and the waiting staff were particularly smart in their dress and manners, friendliness and helpfulness.
The menus were varied and the food was of a high standard. The experience was most enjoyable.
Elsewhere in the hotel, the lounge facilities were very welcoming and guests could avail themselves of a computer and printer facility, if required. The public rooms in the property were of a comfortable classic style.
The terrace area at the front of the property had fashionable tables/chairs/sun-shades and colourful flower pots decked the surrounding walls, providing a wonderfully relaxed atmosphere. Views from this terrace, and from the Copenhagen & Wellington Boot restaurants, of the sea bays, Castle Cornet and the neighbouring island of Herm were most attractive.
Residents could use the complementary hotel bus facility to access different local places in and around St Peter Port.
All-in-all we enjoyed a very satisfactory holiday, mostly as a result of this charming hotel. less
BEST WESTERN De Havelet, Owner at Best Western Hotel De Havelet, responded to this review
Thank you for choosing Best Western Hotel de Havelet for your Staycation and sharing your experience here on TripAdvisor. It was our pleasure to welcome you to our hotel and I am pleased to learn that you had a very enjoyable stay with us, and the facilities and the service lived up to your utmost satisfaction. I am delighted to know that you’ve had an enjoyable experience in our restaurant, and you found our food of high standard and varied. I appreciate your kind comments regarding the room and the health suite facilities and pleased to learn that you have found them both well appointed, and immaculately clean. Your kind compliments regarding the team are invaluable, and it will be my pleasure to share it with each and every one and will pass your kind compliments onto Lydia and Kati.
Once again, we thank you for being our Guest and we look forward to welcoming you back hopefully in the near future.
Kind Regards
Gennaro Festivo
General Manager