Best Western Hotel Cappello D'Oro

Location is amazing. Just 5-10 min by foot from the train station and 10-12 min from the funicolare. The hotell is modern and the rooms have all you need. The bed was comfortable, the bathroom modern with a spacious showerroom, there’s a minibar and coffe/tea facilities. A lot of point for charging electronic devices and good lighting. The staff was very attentive and friendly. We had booked an upgraded room so we also had a balcony towards the back with sunbeds. Wonderful for the evening as well as for an hour or two in the sun during the day. Shops and restaurants are all around less

We pre booked non-refundable room before Covid hit. We then asked to change dates to the following year and offered to pay any difference in price that might occur. They refused but offered a special discount if we rebooked for next year. The special discount was 8% off??????? Seriously disgusted. We will never stay in any of their hotels again regardless of the city we choose!!!! less

Excellent weekend break. Hotel staff friendly and helpful. Great location, rooms and breakfast. Highly recommend. Very picturesque area, plenty to see and do, the old town is beautiful with lovely views. less

Everything was fine, new and well appointed hotel, well kept, clean, good standard and friendly staff. Super location, just 15 minutes from the airport and the bus stops right outside the hotel. The hotel has a great location in relation to the train station, shops, restaurants, the old town etc. Only thing that could be a little better is the quality of the breakfast. Several things needs improvment as the scrambled eggs and so on. All in all a good hotel and we will be back and recommend to our friends and family. less

Room and hotel are very clean. Staff are helpful and attentive. Continental breakfast had a good selection of fruit cheese and meats. Good coffee. Nice bar with local bottled beers, served with a tray of crudités and snacks. Slightly strange bathroom - the sink has no empty of flat surface to put your toothbrush/ razor etc and there is no shelf so toilet bag has to live on the floor. The large bathroom mirror has a shaving/makeup magnifying mirror fixed high on to it. No big deal but I had to stand on tip toe to shave - I’m 5’11” ! less