Best Western Hotel Cappello D'Oro

Stayed here with several other couples family and friends. The hotel is in an ideal location in the middle of Porto Nuovo . There is a bus stop right outside the hotel which goes straight to the airport. The rooms are clean and comfy. The room we had on the fourth floor had a balcony. The hottie very warm ! We kept the door open as even with the heat turned down we were hot. The breakfast was very extensive and fresh with good vegetarian options . An improvement the hotel could make is that the night porter wouldn’t phone a taxi as he said they wouldn’t come for the hotel and that even though I told him my partner was struggling with breathing after walking half way down from the Upper town in the pouring rain he told me to phone directory enquiries while standing in the pouring rain in the street! Most hotels have direct contact with taxi firms. I would suggest that the hotel tries to secure a relationship with a taxi for urgent situations. Otherwise it’s s very good hotel and good value for money. less

Pleasant hotel in the centre of Bergamo. Good buffet breakfast with all you need for morning. Quite small single rooms, but was moved to a twin room which had more space. Plenty of shops and restaurants nearby. less

Excellent hotel. Friendly, comfortable, service-minded, professional. Good breakfast. Easy access from airport and within walking distance of the upper and lower towns. We felt welcome and we enjoyed the positive atmosphere. less

Really central location, great breakfast and friendly staff. The hotel was fully booked on the morning of our departure, so there was no possibility of a later check out. It wasn’t a big deal, and I’m sure they would’ve accommodated us if they could. I would stay here again. Bergamo itself was a wonderful surprise. less

We stayed here for four nights and must admit that our choice of this hotel was indeed an excellent one. Situated adjacent to Porta Nuova in Lower Bergamo, and only a short walk from the Central Bus Station, train station and the Funicolare to Bergamo Alta. The bus stop for the airport bus is just outside the Hotel and that's another positive considering that the bus ticket to the airport costs only €2.30. Staff was extremely friendly, especially at the reception desk, always ready to provide advice and recommendations in so far as restaurants and transportation is concerned. Bus tickets are also available for sale at the hotel desk. Spotlessly clean, beautifully decorated rooms and a good breakfast to round it up. Will surely opt for Cappello d'Oro if we return back to Bergamo. less