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Best Western Hotel Cappello D'Oro

4 Star

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Combining the charm of a longstanding tradition of hospitality with all modern comfort and services to create an ideal atmosphere. For the needs of both tourists and business people: this is the commitment of the Best Western Hotel Cappello dOro.

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Location

12 Viale Papa Giovanni XXIII
Bergamo
24121
Italy
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call +39 035 4222711
4 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 24121

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Address
12 Viale Papa Giovanni XXIII
Bergamo
24121
Italy


What's nearby?

Recreation

  • 40.00 kilometer(s) from Brescia

  • 45.00 kilometer(s) from Milano

  • 45.00 kilometer(s) from Cremona

  • 50.00 kilometer(s) from Como

  • 0.40 kilometer(s) from Italacementi

  • 2.00 kilometer(s) from ABB

  • 3.00 kilometer(s) from Hewlett Packard

  • 7.00 kilometer(s) from Dalmine

  • 1.50 kilometer(s) from Universita di Bergamo, Technical University

  • 2.00 kilometer(s) from Universita di Bergamo, Humanist University




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 935 traveller reviews
Rating: 5 333
Rating: 4 419
Rating: 3 134
Rating: 2 30
Rating: 1 19
Rating

Great start to my 1st trip to Europe

13/04/2019 mdpinky2, Silver Spring, Maryland

My daughter and I stayed the night in Bergamo before heading to Venice since her flight was arriving in Bergamo late and mine landed in Linate airport earlier in the afternoon. It could not have work... more

Owner Response
BWCappellodOro, Guest Relations Manager at Best Western Hotel Cappello D'Oro, responded to this review
Dear guest, thanks for your beautiful review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us and that all the services that we offered to you were able to exceed your expectations, We would like to thank you for remarking the kindness and professionality of our staff and the quality of our breakfast. We would be deligthed to welcome you back. Our kindest regards, Cristina Customer Service
Rating

Awful experience

01/04/2019 Stéphanie F,

Bad service, too you g to take any decisions... Hands me the key assuming I know the room number... Perfect example of their professionnalism! Had to change room due to bad smell. The mattress of the ... more

Owner Response
BWCappellodOro, Guest Relations Manager at Best Western Hotel Cappello D'Oro, responded to this review
Dear guest, we are verry sorry to read your review and that your expectations about your stay with us weren't met during your stay. Regarding our staff we are very sorry to read that you find it not professional because of its young age. Actually we always receive compliments about how our staff handle the job very well despite the young age. We always try to do our best in order to satisfy all our guests requests from the moment they make their reservation to the moment they leave the hotel so I can assure you that every guest is properly welcomed and escorted to the room at its arrival. Being professional means also taking care of all the guests that decide to stay with us even if they are young or sick so we think that this is exactly why we can call ourself a four star hotel. Regarding the insects in the room in this period of the year it can happen that they come in from the outside However we will verify all your report in order to be sure to always offer the best to our guests since their satisfaction is our top priority. We remain at disposal Our kindest regards
Rating

Lovely Central Hotel

20/03/2019 malynch50, Dumbarton, United Kingdom

We stayed here for 3 nights and couldn't fault anything. We were a large party and all accommodated on the one floor which was great. All our superior rooms were different, immaculate, plenty toilet... more

Owner Response
BWCappellodOro, Guest Relations Manager at Best Western Hotel Cappello D'Oro, responded to this review
Dear guest, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us and that all the services that we offered to you were able to exceed your expectations. We would like to thank you for remarking the professionality of our staff. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service
Rating

Great hotel

13/02/2019 MariusMost,

Great stay at this superior hotel, great buffef breakfast offered. The location is perfect as a bus stop is situated just outside the door. The rooms are well equipped and spacious. Staff are friendly... more

Owner Response
BWCappellodOro, Guest Relations Manager at Best Western Hotel Cappello D'Oro, responded to this review
Dear Marius, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us and that all the services that we offered to you were able to exceed your expectations. We would like to thank you for remarking our great location in the city centre and the professionality of our staff. We would be deligthed to welcome you back. Our kindest regards, Cristina Customer Service
Rating

Five star

12/02/2019 silviog437, New York City, New York

One of the best hotel I've never visited. The staff is real a five Star staff. They remembered my name when I arrived and this is amazing. I love the room, the breakfast and other complete facilities.... more

Owner Response
BWCappellodOro, Guest Relations Manager at Best Western Hotel Cappello D'Oro, responded to this review
Dear Silvio, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us and that all the services that we offered to you were able to exceed your expectations. We would like to thank you for remarking the professionality and kindness of our staff. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service