Stayed over New Years Eve in 2018/19. Well located. No parking
15/01/2019 Roberto J, Sao Paulo, SP
Was there with my family for new years've - right in the city centre. comfortable rooms, friendly staff, decent internet and decent Breakfast. Just be aware that there is no parking - you have to use... more
Was there with my family for new years've - right in the city centre. comfortable rooms, friendly staff, decent internet and decent Breakfast. Just be aware that there is no parking - you have to use a public parking 1 block away.
room window blocked all the music from the street- it was quite a surprise .
the street has some good restaurant options. less
BWCappellodOro, Guest Relations Manager at Best Western Hotel Cappello D'Oro, responded to this review
Dear Roberto,
thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us and that all the services that we offered to you were able to exceed your expectations. We would like to thank you for remarking the professionality and kindness of our staff.
Regarding the parking actually we have private place to park the car in a courtyard next to the hotel that need to be booked in advance as it is specified on all our reservation website. Next time don't hesitate to ask us and we will book it for you.
We would be delighted to welcome you back.
Our kindest regards, Cristina Customer Service