The hotel was situated close to the main station, COOP shopping and very central for those who wish to explore.
Zermatt is by any stretch of the imagination, cheap. This hotel was of a good standard and good quality. Nothing to brag about, sufficient for the 4 nights we had here.
The beds did the job, it was just a shame they were on roll in trundle style beds, with metal legs that folded away if need be.
We had no issues with noise during the stay even though they were working on the building for the entire time we were there, it did not bother us at all as we did not plan on being in our room during the day, it was a place to sleep and that is all.
Staff were ok, seemed to be wrapped up in their papers or computers when one walked past, didnt really say hi unless you said it first.
Breakfast was sufficient, it was just a shame when the group that were staying there at the time we were, from Asia, that they took all the food from the hot bar and for the 30-45mins we were there, the staff never refilled the hot food at all.
I guess they knew these folk would devour it all again, so they might have waited until they left before putting out food again, but it was just a shame for 2 of our 4 breakfasts we had to settle for yoghurts and cheeses and were unable to eat pancakes and bacon due to a few guests who felt they were the only ones allowed to eat warm meals for breakfast!
All in all, i give this a 3 star rating, nothing to do with other guests, more to the fact that the staff were not really up for doing their jobs as much as one would have liked, shame though. Nice hotel, Nice location, average staff bringing the score down from a possible 4 to a 3. less