Best Western Hotel Artdeco

We had a family room for four which was spacious and we were grateful for the mini fridge. The staff were helpful and friendly, they spoke English very well. The breakfast was good value with plenty of choice and was tasty. The hotel is well situated for the bus and train station and there are several road side restaurants and gelaterias within an easy walk. less

Excellent value for money. Four of us adults in a family room, however the Kingsize bed as stated on the reservation was two singles, and the two singles were part of a small sofa bed which was fine for our overnight stop, and because we are not especially large guests they were comfortable but a little cramped, but it might have not been so good for others. There were no tea and coffee making facilities in the room as stated and when I enquired, was told that these needed to be requested. As we were late arriving the night porter had no access to them. They were promised to be delivered next morning but no tea making facilities ever arrived. However the breakfast at the hotel was excellent value, and service was prompt hand helpful. A small remark, but had these been addressed it would have been an excellent stay. less

I know it's a strange title for a review but after spending four weeks in Europe in three different hotels and on two cruises, I was thrilled to discover a bathtub. You don't realize how much you miss a bathtub until one isn't available. During our two night stay, I had the best sleep of our month long vacation. The room had high vaulted ceilings which gave the room a sense of airiness. The decor was unique which made for a pleasant stay. There were shutters inside the room to block the darkness out. The location is great as it is a ten minute walk, with luggage, to the train station. A short walk away was a cafe with the best Sicilian cannolis and tiramisu. We are "walkers" and were able to use the hotel as a "base camp" for visiting popular tourist sights, such as, the Pantheon and the Coliseum. Should we visit Rome again, we would definitely consider staying here again. less

This fit the bill for our group (3 rooms). Convenient to Termini Station. About a 30 minute walk to most tourist areas. Small breakfast buffet for 5 euros - with terrific wait staff - which included coffee, cappuccino, espresso, hot chocolate. (Hotels we’d stayed at previously charged 15 euros.) Laundry service was expensive (no self serve) so we took a duffle bag full to a laundromat 3-4 blocks away who washed, dried and folded it in less than 2 hours for 15 euros. Overall, good experience without paying exorbitant city prices. Only caution is that the elevator is very small and there are steps in some hallways. Not a great place if you’re not mobile. less

Room on 4th floor, had to take 2 elevators to get to room. Very dated rooms, shower design is not efficient, water pooling all over the floor. Very disappointed in Best Western's customer service, NONE. They had me as double booked for 4 nights, website went down during reservation, refuse to refund anything. Best Western Corporation was not helpful at all, during check-in they promised to help by investigation, but afterwards, not willing to listen or help. The hotel only use the name as branding. less