Best Western Hotel Artdeco

Not what you expect for price paid. First room offered was on the lower ground floor and had mould on the wall. Advised reception that wanted to change immediately and they advised only one room left in hotel but it was small. Huge understatement... it was tiny. Not a normal 4 star size room. But no apology. On second day room cleaning staff left our fridge open so on our return after being out all day the floor was wet and bottom of our cases sodden. Again advised desk and they sent porter to clean (no apology) and he was a kind polite man and the first to apologise for experience up to then. less

My daughter and I spend three nights here while in Rome. The hotel is in a safe area. The rooms are normal sized for Europe, clean, and comfortable. What was the best was the gentlemen at the front desk. They were extremely helpful. I would stay here again. less

My friend and I stayed at the hotel for 3 nights and found it a lovely place. It is close to the Termini Railway Station so we walked from the station and found it easily. The staff were very polite and helpful. We arrived late at the hotel on the Friday night, tired and hungry. They were clearing up the restaurant area, but rather than send us out to find somewhere to eat they kindly cooked us a meal which we could not have been more grateful for. Our room was on the second floor, very clean, but smaller than we had expected. We had a TV and a fridge, but my only criticism was that there was no kettle or option to make ourselves a hot drink in the room. The hotel has a true 1930's feel and the decor is beautiful, if a little tired looking. Would recommend a stay for a short break. We were told that breakfast was included when we arrived, but it may have been a mis communication as we had to pay for breakfast when we checked out. Breakfast was continental which is ok if you like that. The best thing about it was the coffee, it was lovely! The hotel is in a busy area and I did think it would be noisy at night and I would have trouble sleeping as I am a light sleeper, but I was pleasantly surprised that we could not hear any traffic or noise from other guests. less

The parking is not across the street and advertised as a nominal fee. In actuality, it was a couple blocks away and the hotel discount is $25 per day. Since there really isn't anywhere to park, we left it in the garage. The room was a decent size but very stuffy due to air conditioning not working. Would probably not stay there again nor waste money on a rental. Public transportation very good and concierge was helpful with figuring best options to the sites. less

You can hear noise from the ouside vehicles, receptionist does not have answer you politely. Room are small, aircon is ok, average on cleanliness, a little bit pricey or maybe it's because of the season. bellboys are ok. less