Airport transport was fairly simple : As other reviewers mentioned, take the bus X9 for £2.80 and get off at Ernst Reuter Platz, I used the same ticket (validated it) to go to Spittelmarkt using U2. G... more
Airport transport was fairly simple : As other reviewers mentioned, take the bus X9 for £2.80 and get off at Ernst Reuter Platz, I used the same ticket (validated it) to go to Spittelmarkt using U2. Get out from Neue Grünstraße exit and go right. It's less than 10 minutes away.
Staff Reception at check in were very friendly and informative. It was a quick transaction as payment was already done online.
Room was fine, small but enough for me to place my luggage and move around.
TV had 2 English channels but I kept it on the music channel.
I had requested a kettle with instant coffee, I'm not sure if they would've been there if I hadn't. But, was very thankful to have them in the morning.
Blow dryer was in the toilet and enough towels were provided.
It was quite room except for when my neighbours decided to sing (didn't happen too often and it was mostly funny).
The rooms were cleaned daily with new towels, but I personally didn't need that so asked the chambermaid to pass by the next day.
I filled my water bottle from the tap and was perfectly fine. The hotel placed a bottle on the desk with a note stating it's £2.50.
The closest store is about 10-15 mins away. Across the street to the left, there is a gate to go through it and turn left at the exit. It's open till 9pm. There is no fridge in the room, keep that in mind when buying dairy and other products.
Also, I read a few reviews complaining about the heat in the room.You can open the window or I realized if you pull the room card a little bit out of the wall slot (the plastic thing for lights and electricity) the heater turns off while lights remain on (except for the toilet's).
Checkout : they have a locker room in the basement (1£ deposit) which was nice.
Also, I thought I had forgotten my hat in the room, the staff at reception was really helpful to call and inquire about it. Until I went and found it my luggage. Once again I apologize for the trouble !
Over all I was satisfied with my stay and the location of the hotel ( I walked all over, never used the metro except for airport) . I'd recommend it to everyone who isn't expecting a 5* looking hotel but wants a comfortable and clean place to sleep. less