Best Western Hotel Am Kastell

A family trip Common areas are necessary to clean them, There are dirty carts and trash through the corridors In the hall all weekend we could see the glasses and dirt through the windows The elevator is very dirty Being a separate building has no security, everything is open even at night and not needed to use the keycard The garage gate does not work, the gate is open all night, just like leaving the car in the street, Fortunately, after dealing they didn't charge it. Receptionist not very professional. Restaurant is private, the waitress very good, professional and with very good level of English. Only menu is in German, fortunately waitress explain us perfectly. The food in general is good and the service very fast. The room is ok and clean. Air conditioning was perfect. I recommend this hotel for a short time. less

The hotel is located within an industrial area in Stuttgart. The rooms are equipped with very basic amenities, do not expect any frills. On the plus side, the rooms are clean and with very good water pressure. The staff were helpful and professional. For added convenience to the main lounge and breakfast area, you may want request for a room located in the main building. There are additional rooms available in a separate building. less

Decent hotel. Not great. Not bad. Room decent size. Tea and coffee (well, 1 tea bag, 1 coffee and 1 decaf and enough milk for 1 drink) Free wifi. Room very warm. Radiator blasting even when set to 2. Actually struggle to say much good or bad. €10 taxi from station which is only 1.5 miles away. Seems to be quite an industrialised area and I could see into a plastic moulding factory from the stairs window. Lift had out of order sign on. Firstly the Restaurant (Juls Steak and Cocktail Bar) is not part of hotel so I guess it's maybe not fair to mention it, but I only realised when I came to pay. You have to pay separately. Cash or card. No charging to room. I reviewed his separately and was not impressed. Food ok but I didn't like the staff's friends (or may be off duty colleagues) hanging around the bar. And there was a cat wandering around behind the bar. Not a cool cat. A hairy cat with a tail. I didn't like it wandering under the table while I was eating. less

The location is within a dirty industrial estate. The staff just do the minimum and not very engaging towards the guests. There are limited free parking spaces otherwise risk parking on the street or get charge 9 euro’s to park in the garage. The room was clean and spacious, the bed was okay. The prices for food and drinks at the hotel are very high as you are captive. Overall a disappointing stay at an over priced Best Western. less

I was in the hotel for 3 nights and the experience was a pleasant one. The staff was helpfull and professional. They're not very engaging towards the guests. the parking below the hotel is expensive but needed because there isn't much parking at the street. The room was clean and nicely decorated. The bed was okay. The shower was good. The prices for food and drinks at the hotel are abnormally high. I paid 12.50 for a bottle of Coca-Cola that was 1 liter. It was passed midnight so I didn't wanna go out to find something else. The area is kind of in the middle of nowhere. It's very quiet so that is good. I would stay there again if needed. It's a nice hotel but certainly for the price it's not worth it. less