Comfortable but dated
11/01/2018 Hector7777, Ballymena, United Kingdom
Firstly it’s not the easiest to find without a sat nav. While there may have been a BW logo revamp the hotel rooms are dated but clean. Beds are just acceptable and not that comfortable, and nowhere n... more
Firstly it’s not the easiest to find without a sat nav. While there may have been a BW logo revamp the hotel rooms are dated but clean. Beds are just acceptable and not that comfortable, and nowhere near the standard in other well known budget hotels, one plus is the quiet location.
Evening meals are a strange arrangement and are only served at low tables in the bar. We were told by different staff this was because the restaurant was set up for breakfast and we couldn’t eat there though we did spot a couple eating in the restaurant, staff were adamant, no restaurant. Personally I find it difficult to eat dinner at a low table and for this reason I won’t ever return. While it wasn’t a comfortable meal the quality of food was quite good but what a way to treat guests as they still charge full restaurant prices not reduced bar prices. We had a couple of glasses of wine, this is very cheap plonk, horrible and not worth the money, best to avoid wine here.
Breakfast is basic and apart from some fresh fruit there were few healthy options, for example only high sugar cereals plus usual fried offerings. less
Andrew_B_HCH, Manager at Best Western Welwyn Garden City Homestead Court Hotel, responded to this review
Thank you for your feedback. We do not have a restaurant, only a breakfast room. We do have some overflow tables incase the bar is fully occupied which is where you may have got confused. We have 1 bar menu with plenty of choice and a specials board to choose from which is changed daily. Our breakfast is superior for a 3 star hotel offering a full range of buffet items including gluten free and sugar free options. It is regularly commented on. I do hope we will be able to welcome you again to the hotel.