We were attending the Battle prom at Hatfield House so booked this hotel for a one night stay as it is only a 10 minute drive to the venue.
I have read a lot of mixed reviews of this hotel but our experience was a very positive one. We had booked an executive studio in the annexe- this was a clean and very comfortable room complete with a kitchenette area, full bathroom and best of all air conditioning. The decor and bed was tasteful, clean and comfortable and extra pillows, dressing gowns, ironing board and iron were all provided. In terms of hospitality there were plenty of tea, coffee and hot chocolate sachets, bottled water, biscuits and fruit.
The staff at reception were very courteous as were the staff at the bar when we ordered a light lunch and drinks. The garden and terrace of the hotel is very pretty with good outdoor terrace furniture and parasols- the rear of the hotel overlooks a large park- very pleasant.
We had a very comfortable night and the breakfast in the morning was well organised, staff very helpful showing guests to their table, and taking orders for poached eggs etc. The breakfast provision was plentiful, cereals, fruit, yoghurts, full cooked English, boiled eggs and continental options all available and replenished constantly. Everything was kept clean and tidy with tables cleared constantly but discreetly.
Check out was well ordered and I would have no hesitation using this hotel again less