Good stopover hotel
19/09/2016 Sunman239, West Sussex UK
Set in a quiet residential area, the hotel offers a pleasant overnight stay at prices (when we booked) considerably lower than the nearby Premier Inn. A good full English breakfast is available, with ... more
Set in a quiet residential area, the hotel offers a pleasant overnight stay at prices (when we booked) considerably lower than the nearby Premier Inn. A good full English breakfast is available, with comprehensive selections. We were upgraded to an executive suite, containing a double and a single bed, in an annexe building. The room was not really a suite, and actually quite small but with a large bathroom, and small entrance hall. The walls are very thin, and we could hear voices and movement in the next room. A cumbersome floor standing aircon unit made a terrific noise when switched on, and we were unable to use it. Unfortunately, the only window was a fully opening glazed door onto the garden, which could not be left open overnight. In summary, I would stay again, but ask for a room in the main house. less
Andrew B, Manager at BEST WESTERN Welwyn Garden City Homestead Court Hotel, responded to this review
Thank you for taking the time in responding on tripadvisor
I am glad that you enjoyed your overnight stay with us I note that you were staying in the studio block, but would prefer a room in the hotel on your next visit we have executive rooms in the main block as well as standard rooms our executive rooms all have full air conditioning. Thank you for bringing to my attention the noise from your air conditioning which has now been adjusted.
I note that you say we have a comprehensive selection at breakfast, you do not say whether you had breakfast but we have a large array of hot and cold dishes we believe one of the finest breakfasts in Hertfordshire.
I'm glad that you would stay with us again in the future and I look forward to welcome you back at that time.