Our overnight spa break was a spoiled by a few issues. Whilst the rest of the room and hotel were clean, there were long blonde hairs all over the carpet in our bedroom which I spotted as soon as I walked in.
The staff and food were lovely as were the massages which we had booked as our spa treatments.
I learned that there wasn't any hot water as I stood in the shower in the morning and despite the hotel knowing about this the previous afternoon, we had not been warned. I found out after overhearing other guests talking about it at breakfast.
The lights in the pool changing room were out of order and we embarrassed a lady who was changing with the door to the corridor open to provide a little light.
This was the final straw in our decision not to stay and relax using the facilities for the rest of the day, as had been our original intention. less