Best Western Heronston Hotel and Spa
30/09/2015 Robert T, bodmin
Found the staff friendly and helpful, the rooms were large although lighting not the easiest to use or best placed. Bathroom was good (bath full length and long enough for me at 6’3”, shower good pres... more
Found the staff friendly and helpful, the rooms were large although lighting not the easiest to use or best placed. Bathroom was good (bath full length and long enough for me at 6’3”, shower good pressure and height), washing soaps were good, not a dispenser on the wall type. Lounge area really comfortable but a littile tight to move around in, Bar selection of beers not large and no real Ales so little off putting for me as I am not a cider – larger drinker. Did find not being able to set up a tab strange, did not want to put on room bill as company paying this Breakfast average, quantity acceptable (need to ask for any extras) but plates slightly on small size (bits slip off when starting it), coffee from machine only. Fruits and Yoghurt's’ were short on first day but did improve on the other days (stayed 3 nights). Staff very friendly and helpful; smartly dressed and efficient in their jobs nothing seemed too much. less
Heronston01, General Manager at BEST WESTERN Heronston Hotel & Spa, responded to this review
Thank you for taking the time to write a review, I am pleased to read you had an enjoyable stay and thought the staff were friendly efficient and smart, I will pass these comments into the team.
We look forward to welcoming you back in the future.