Super friendly and fastidious staff
I Stay at Best Western in Hermiston several nights a week. The reception personnel are all very welcoming and cheerful. When I need something they are always eager to help. There is one standout emplo... more
I Stay at Best Western in Hermiston several nights a week. The reception personnel are all very welcoming and cheerful. When I need something they are always eager to help. There is one standout employee who has succeeded in raising the bar for welcoming, helpful, and cheerful. I'd like to commend Rosa for her talent of making all customers feel special and welcome.
The housekeeping staff are equally wonderful. My charger cord is always nicely coiled up on the bedstand(for those times I forget), the bedding impeccably done up each day, and the room has an airy clean feel when I walk in each day. I have discovered that if I want to leave a tip, I must leave an explicit note that the money is left there for them, otherwise it will be left in exactly the same spot as when I deposited it on the counter. I just have a strong feeling that the housekeepers are very trustworthy.
Thank you all for being such great service profesionals! less
vnarain2254, Front Office Manager at Best Western Hermiston Inn, responded to this review
The Best Western team is delighted that you enjoyed your stay at our property! Thank you for sharing your 5 star review and kind words about our friendly staff, which goes above and beyond for our guests. We are so glad to hear they we are your top choice when traveling to Hermiston! We aim to offer our guests a welcoming, peaceful home away from home and love knowing we meet your needs during your visit. We look forward to seeing you again down the road.
- Vikash Narain