Best Western Heritage Inn & Suites

2727 US Highway 17 N, Bowling Green, Florida, 33834-5124, United States
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Best Western Heritage Inn & Suites

Retreat to this Bowling Green, Florida hotel and enjoy peaceful accommodations near Vandolah Power Plant, ECT and the Sebring Race. Welcome to the award winning Best Western Heritage Inn & Suites where guests will receive the highest quality of cus show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Heritage Inn & Suites

Traveller Overview:
3.5 Rating: 171 reviews
Excellent 37%
Very Good 24%
Average 10%
Poor 13%
Terrible 14%
Rating

Pigpuncher, wrote review 02/12/2019

poor service

Drove 45 minutes to stay at this hotel because they have a hot tub. Upon arrival the hot tub was cold and would not turn on, When I spoke to the night clerk she said it was not working at that moment... more

Owner Response
Management2727, General Manager at Best Western Heritage Inn & Suites, responded to this review
Hello and good afternoon. Thank you for taking the time and reviewing our Hotel. We always appreciate the feedback, whether positive or negative. This ensures that we provide the best possible service to our guests. I would also like to apologize for all the inconveniences you incurred during your stay at our property. As per our conversation, I did try and explain that we could not cancel your reservation as it was a pre paid non cancellable reservation. However, after hearing issues with our spa we did cancel your reservation at no penalty. Once again, we sincerely apologize for all the issues and miscommunication. We hope you will give this hotel another chance in the near future to provide the high customer service we are accustomed to. Thank you once again and Happy Holidays.
Rating

Moya31709, wrote review 30/09/2019

Family gathering

this was a short family trip we got in before in check time and were able to check in early with no problem and our stay was wonderful we will definitely be staying there in the future if need be and ... more

Rating

Robin G, wrote review 16/09/2019

Family Reunioin

I had great customer service. The breakfast bar was enjoyable and had a lot of breakfast food varieties. The hotel was beautiful and up to date and the decor was nice. The pool area had a cool pool ... more

Rating

irvindejon, wrote review 16/09/2019

GREAT STAY

I have been staying here every time I come home. The older woman is a Gem, That smile of hers greets you in the morning and sets the tone for the day. This hotel is great for me, I come home to Bowl... more

Rating

Nomad118569, wrote review 29/08/2019

Excellent Accomodations

I am in this area regularly for work and this is the place all of our employees come to when in town. The hotel is clean and welcoming. The rooms are always clean, they are well decorated and the st... more