Best Western Heritage Inn

7641 Lee Highway, Chattanooga, Tennessee, 37421-1027, United States
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Best Western Heritage Inn

Whether youre here to visit Rock City, the Tennessee Aquarium, Ruby Falls or all of the above, its easy for guests staying at our Chattanooga hotel.

The Discovery Museum, TN River, Heritage Water Park and Redoubt Soccer Park are all conveni
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
7641 Lee Highway, Chattanooga, Tennessee, 37421-1027, United States

Reviews of Best Western Heritage Inn

Traveller Overview:
4.0 Rating: 861 reviews
Excellent 39%
Very Good 30%
Average 14%
Poor 6%
Terrible 9%
Rating

marcoT2699XA, wrote review 15/11/2020

Not so good

This may be the worst Best Western I’ve stayed at to date. A lot of shady activity at night in the parking lot, the rooms are old and need upgrading. The staff was nice! You can hear all the traffic o... more

Rating

live2worship, wrote review 24/10/2020

Dirty

We were suppose to stay two nights but left after first night. DIRT!! Felt damp/wet like moisture in the room. Even the covers felt damp, the. carpet was really dirty looking. After bathing our son,... more

Rating

Heather S, wrote review 23/10/2020

Not the worst, not the best.

Rented 3 rooms for a group of us. Room 1 smelled of smoke when we checked in, strongly of smoke! Did advise front office of this. Room 2 key never worked in door, door lock broken, front desk had to l... more

Rating

Gina F, wrote review 06/10/2020

Sketchy No Tell Motel

I didn't have high expectations at this price point, but oy vey. Desk clerk no mask and you have to check-in inside a small vestibule where people, with no mask, have been. She assigned us to a room... more

Owner Response
jimmy allred, Innkeeper at Best Western Heritage Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 423-899-3311. Sincerely, 43090 Property Jimmy Allred Best Western Heritage Inn
Rating

renardv2015, wrote review 30/09/2020

Nothing in this hotel was Best western

Not a white towel or sheet in the whole hotel. I fought spiders and dusty floors. Best western this place is not more like a Days Inn. The restaurant was the best part of this location. Portions of fo... more

Owner Response
jimmy allred, Innkeeper at Best Western Heritage Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 423-899-3311. Sincerely, 43090 Property Jimmy Allred Best Western Heritage Inn