Best Western Heritage Inn

7641 Lee Highway, Chattanooga, Tennessee, 37421-1027, United States
based on 846 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Heritage Inn

Whether youre here to visit Rock City, the Tennessee Aquarium, Ruby Falls or all of the above, its easy for guests staying at our Chattanooga hotel.

The Discovery Museum, TN River, Heritage Water Park and Redoubt Soccer Park are all conveni
show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Heritage Inn

Traveller Overview:
4.0 Rating: 846 reviews
Excellent 39%
Very Good 30%
Average 14%
Poor 6%
Terrible 8%
Rating

brijetts, wrote review 21/03/2020

Booked blindly on Priceline

My family stayed 3/20. I booked the hotel on Priceline late at night traveling in. The booking was no refundable $85. We have always had great Best Western experiences with wonderful continental break... more

Rating

KPPP4872, wrote review 15/03/2020

great room but noisy location

Very well cleaned and my bug traps were empty in the morning. Everything in the room was up to date and worked perfect. If parking in front of your door is most important then take a street side unit.... more

Rating

Christine Wenge... H, wrote review 28/02/2020

Awful

I stayed here once before. It was dirty.... the room heater was extremely loud and we sneezed all night from the dust. The dog was happy though. Bring your chlorox wipes. The restaurant had good food ... more

Owner Response
jimmy a, Manager at Best Western Heritage Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 423-899-3311. Sincerely, Jimmy
Rating

markm28, wrote review 27/01/2020

Reasonable clean comfortable

Clean comfortable rooms at a reasonable price. Excellent dining at the city cafe in the lobby at this location. If you're looking for a good meal and a comfortable room this is it. Noticed a little bi... more

Owner Response
jimmy a, Manager at Best Western Heritage Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 423-899-3311. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jimmy
Rating

Robert D, wrote review 16/01/2020

Dirty

Room was not clean, found old baby bottle on the floor with black mold in it. Do not recommend this Hotel. Restaurant food was not that great and was cold on top of that. One ice maker working and the... more

Owner Response
jimmy a, Manager at Best Western Heritage Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 423-899-3311. Sincerely, 43090 Property Jimmy Best Western Heritage Inn