17/04/2017 greerdjg99, Lapeer, Michigan
This is the second time I have stayed at this hotel, in the last 2 years. Both times only stayed one night but was a great place to stay. Friendly staff, clean rooms, comfortable beds. It is on a bus... more
This is the second time I have stayed at this hotel, in the last 2 years. Both times only stayed one night but was a great place to stay. Friendly staff, clean rooms, comfortable beds. It is on a busy intersection but I didn't think the outside noise carried into the rooms, unless it was sirens. The little diner is a plus and has good food. The only downside to the diner, is the patrons take up the hotel parking, in front of the rooms. Maybe putting up signs for hotel parking only would help. Just a suggestion, since we couldn't ever get a spot close to our room.
I would like to find out what brand of mattresses they use, because they are the most comfortable hotel beds ever, and I'd like to purchase one for home if possible!!!! less
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 423-899-3311.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Best Western Heritage Inn