Best Western Heritage Inn

4600 Clayton Road, Concord, California, 94521-7644, United States
based on 453 reviews Trip Advisor Logo
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Best Western Heritage Inn

Welcome to the Best Western Heritage Inn!

Close proximity to East Bay and Walnut Creek make our Concord hotel popular with all types of travelers, from families on vacations to those on romantic escapes.

Mt. Diablo is also close to
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Heritage Inn

Traveller Overview:
3.5 Rating: 453 reviews
Excellent 24%
Very Good 31%
Average 17%
Poor 13%
Terrible 13%
Rating

Lori607, wrote review 13/01/2020

Handicapped access was excellent!

The motel is getting a bit dated but was quite clean and housekeeping services were friendly and excellent! We stayed three nights in a handicapped accessible room. The parking was directly outside ... more

Rating

222annie, wrote review 07/01/2020

Send your time elsewhere

This Best Western has been partially renovated with a handful of rooms done over very nicely. But, other than the few rooms that have been changed/, this place is very dirty and dumpy. Lots of const... more

Rating

2lampfreaks, wrote review 10/12/2019

Dont stay here!

Rooms outdated. Room smelled of smoke. Water pouring over roof gutters. Had to remove trash bags to get to room. Door did not lock properly. Water pressure lacking.Not very clean, stains on sheets.Br... more

Rating

xstacyrocksx, wrote review 26/11/2019

Zero stars!

The staff is unfriendly and not helpful... you don't want to stay at this hotel! Toilet didn't work, heater didn't work, refrigerator didn't work, I had a smoking room but instead of an ashtray they o... more

Rating

atenzeldam, wrote review 16/11/2019

Could be better

The room had updated furnishings and such, however things like paint in the bathroom were thick (from multiple paintings) and the building itself felt dated. The employees are very friendly and the ... more