Best Western Hendersonville Inn

105 Sugarloaf Road, Hendersonville, North Carolina, 28792-9326, United States
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Best Western Hendersonville Inn

We are also an exterior corridor hotel that benefits from the fresh natural air passing through our guest pathways. Discover this full-service Hendersonville, North Carolina hotel providing convenient access to Chimney Rock, DuPont State Forest and show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
105 Sugarloaf Road, Hendersonville, North Carolina, 28792-9326, United States

Reviews of Best Western Hendersonville Inn

Traveller Overview:
4.0 Rating: 765 reviews
Excellent 43%
Very Good 27%
Average 14%
Poor 6%
Terrible 8%
Rating

r0sec87, wrote review 29/04/2021

Above and Beyond

From check in to check out, the staff was excellent. We did not try the restaurant due to my husband's diet but they did recommend a local one that was great!! Breakfast wasa full hot breakfast whi... more

Owner Response
Amy Moser, General Manager at Best Western Hendersonville Inn, responded to this review
Thank you rOsec87 for choosing to stay with us. We appreciate your reflection on our one of a kind "hot breakfast to go". We have a full menu to select from including Biscuits and gravy to homemade Oatmeal and grits. We also to great strides in providing a safe, clean room that has been disinfected with our state of the art Electrostatic Sanitizer. We look forward to seeing you again.
Rating

Phil B, wrote review 24/04/2021

another visit

Always enjoy my stay in Hendersonville, NC however i wish they would fix the side entrance for the people that park in back so they don't have to carry their luggage around building to front door a re... more

Owner Response
Amy Moser, General Manager at Best Western Hendersonville Inn, responded to this review
Thank you Phil, for rating your recent stay with us. We apologize for the inconvenience of the back door to the lobby being locked as only a guest or staff key has access. In most cases, our guests are able to park near their room and at check-in are given a key that will offer the access needed for their guest room and the back door to the lobby. We hope to have this access more available in the future.
Rating

276jamesr, wrote review 19/04/2021

Weekend Getaway

We enjoyed our stay at the Best Western in Hendersonville. Amy, the GM was so kind, friendly and treated my family as her own. The room was clean, orderly and comfortable. Thank you so much! Proud to ... more

Owner Response
Amy Moser, General Manager at Best Western Hendersonville Inn, responded to this review
Thank you for taking the time to write about your recent stay with us. We are thrilled to hear how much you and your family enjoyed your stay and now you have a new friend in town. We loved having you and your family as our guests and hope to see you again when in the Hendersonville area.
Rating

luv2bowl2, wrote review 19/04/2021

Enjoy our stay

We stopped overnight on our way to SC and had a nice stay. The Mexican restaurant attached was very nice as well as the breakfast we received in the morning. It was a real hot breakfast with scrambl... more

Owner Response
Amy Moser, General Manager at Best Western Hendersonville Inn, responded to this review
Thank you, luv2bowl2, for choosing to stay with us. We are thrilled to know that our special touches have made an impact on our guests. We want all of our guests to know about and enjoy our Hot Breakfast to go and that we are not going to hand them a few breakfast bars and a cup of coffee (although we do have them on our menu) we offer so much more. We also are proactive in protecting the health and cleanliness of our guest rooms and public areas by using the best that technology offers to disinfect with our Electrostatic sanitizer. We hope to have the chance to have you stay with us again.
Rating

meandkim0895, wrote review 11/04/2021

Overcharge

Breakfast is a joke Not enough staff to run a hotel with breakfast! The breakfast is not any good I was ignored when checking out and over charged for my room they charged me for 2 nights not one!! I ... more

Owner Response
Amy Moser, General Manager at Best Western Hendersonville Inn, responded to this review
Thank you for taking the time to rate your stay with us. I would like to know more information so that I can see if we did "over-charge" you during your stay with us. I am not able to do the research necessary with a user name. Please contact me directly either via email or phone at the hotel. I am sure I will be able to get this resolved. I also apologize that breakfast may have taken a little longer than usual, and do hope that we can exceed your expectations in the future.