Would give 0 stars
1st of all this is a dump!! 70's decor in lobby, keys didn't work, caution tape by the pool.. They made a copy of my Drivers license which is illegal, Front desk lady outside by the door smoking, and ... more
1st of all this is a dump!! 70's decor in lobby, keys didn't work, caution tape by the pool.. They made a copy of my Drivers license which is illegal, Front desk lady outside by the door smoking, and on her phone. If I hadn't booked 3rd party I would have left. Never again. Do yourself a favor and sleep in the parking lot of a Walmart. Breakfast was disgusting. Watered down juice, and homeless looking people shoving me away to stuff yogurt in a backpack. Looked for someone to report this to, but attendant was vaping in the corner. When asked if I enjoyed my stay I was shocked. Look around how could I? Will never stay here again. My advise? Burn this dump to the ground less
gm34113, Manager at Best Western Hendersonville Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.