The hotel is quite old-fashioned, but in a really good way. It has character and feels very welcoming. The areas I saw were all clean and well maintained. My room (upstairs in the annex) was quiet, sp... more
The hotel is quite old-fashioned, but in a really good way. It has character and feels very welcoming. The areas I saw were all clean and well maintained. My room (upstairs in the annex) was quiet, spacious and comfortable. There was limited head room in the shower as the room is built into the eaves, so probably best to avoid room 21 if you’re very tall.
The staff were the nicest people, they were absolutely fantastic, everyone I encountered was warm, friendly, helpful and professional. I arrived and checked in around 10pm and was greeted warmly, and shown to my room, the receptionist carried my bag for me. The second night, I got back quite late again after a meal out in Clifton, and had some difficulty parking my car (it’s not one of my strengths!). A different receptionist noticed, came out and helped me, he was patient and good-humoured about it. I spoke to him again the following morning and he was so warm and friendly. The waitress at breakfast was lovely too. The breakfast was good quality, with plenty of choice.
If you want somewhere that provides comfortable accommodation, with free parking, and outstanding service, this is the place to stay. It was also (surprisingly) considerably less expensive than the Premier Inn and Travelodge options on the northern city outskirts, a similar distance out from the centre. I felt I got excellent value for money and will definitely stay there again. less