Best Western Henbury Lodge Hotel

Brilliant staff, super helpful. Lovely food with great service. Very clean room with loads of useful things ie hairdryer, ironing board, fan plus tea and coffee making facilities with a good selection of teas. Highly recommend less

Great little hotel I stayed here overnight for work. It was a Sunday and the restaurant is closed all they could offer was a chicken curry from the microwave or a veggie option from the microwave. That said I took a short walk to a local store. The other little downside for me was parking i was in a 7 metre vehicle so parking was tricky. The hotel is an old building with squint doors and walls so perfect in my books. The room big clean and all i required the bathroom ultra modern the staff i only saw one he was great to chat with and very helpful. Good location for easy access to m5 less

We stayed for one night at this hotel in February. We had a large room, very comfortable but the glass furniture proved difficult for my husband to negotiate as he is visually impaired. There were two steps to the room covered with the same patterned carpet as the bar area and with no hand rail. A pity, as in other respects the hotel was good, but we cannot recommend if the guests have visual problems or are unsteady. less

very friendly and helpful staff.... especially when you leave your trousers behind! Couldn't have been friendlier or more helpful about posting them back, which I appreciate was a hassle and meant staff going out of their way. less

The hotel itself was nice and comfortable.The beds were comfortable and large rooms with a lovely on suite shower room.Very clean plenty of bed linen.Could not shut the window so was very noisy as on a busy road.the guest in the next room was very noisy in and out all night and at 2 o'clock I had had enough so waited for him and politely told him I had driven 200 miles today and needed some sleep as was here for a funeral tomorrow morning after that it went very quiet thank god.I spoke to the reception in the morning and he had friends all and were all rather drunk.So why was they not chucked out or told to be quiet.The breakfast was good although cold.Not enough drinks in the room not enough for the morning if having 2 cups each in the evening. less