You cant get more central than this. Plenty of pubs and restaurants around if you wish to go out and plenty of opportunities to window shop nearby.
As commented in another review the receptionist was very pleasant and I feel confident that if I had had any issues they would have been dealt with efficiently.
I had a few drinks at the bar and although the décor is a little 'dark' it doesn't strike you as oppressive rather, its just there. The seats are comfy and there are plenty of them in a variety of seating styles. Most importantly the beer was good and the price quite reasonable for a hotel. I never had to wait for a drink and the service was good, talkative and friendly but noticeably held back when I was working, which was appreciated.
Didn't sit in the restaurant as I ate in my room though it looked quite pleasant. The food (scampi, chips and peas) were hot nicely cooked and the tray had all you would expect, lemon condiments etc. the menu had a good variety and all the prices I thought were very reasonable.
I was very pleasantly surprised by the room as it was LARGE, comfortable, had a settee, chairs and table with a view out over the car park and town. The bathroom was spacious modern but tiled in a Victorian style? which worked for me as I think it looked timeless.
The night porter was very nice and politely showed me the telephone on reception with the big sign above it saying "lift receiver for attention" rather than ringing the door bell as I had just done!
All was very clean and overall I think very good value for money. I will certainly stay there again when in Newmarket. less