Best Western Heath Court Hotel

Stayed here on business for 2 nights and first impressions were not good. From the outside it looks like a throwback to a 1970's office. However once in the room it was OK even though the rooms were a bit dated too. Furniture was old fashioned especially the clock/radio at the side of the bed. One thing I found very strange was that you had to ask reception to turn on the heating in the room. The heat was from an air conditioning unit on the wall but the heat wouldn't work so I called reception who switched on the heat for me. They even asked how warm I wanted it. Next morning and next evening I had to ask them again to put on the heat..........never come across that before. Don't think it was just my room either as it looks like they can control the heat in every room from the PC on the desk at reception. Besides all that I actually enjoyed my stay. The bed was comfy, bathroom was quite big and the best thing was the breakfast. The chef made my poached eggs at the counter so I could see them being poached while doing some toast. Only had poached egg and beans on toast but it was really nice and the eggs were the best I've tasted for while. Would I stay here again?.............................Yes less

Came for a meeting. Parking a challenge. Rather dark and closed in corridors. Nice meeting room. Refreshments ok. Overall an adequate but rather old fashioned place. Not sure I would choose it if I was planning a meeting. less

Good location, easy to reach. Very friendly staff a reception, warm welcome. Room was nice, noisy doors and typical English heating system. Carpet in the room was clean and well maintained. Breakfast - basic English style and friendly waitresses. less

Lovely afternoon tea, a treat as it was half term. Food was great with a fantastic choice of sandwiches, cakes and scones. Lovely tea individual pots of tea, various flavours to chose from. One of our party is a wheelchair user, easy access etc, which can sometimes be a problem. Staff very attentive but not over the top. Fabulous afternoon. Thank you very much. less

Attended a business meeting at this lovely hotel, plenty of parking, a warm welcome and greeted with a smile by reception.Well equipped meeting room with everything we needed, delicious coffee, pastries and carvery lunch , really couldn’t ask for more. less