Arrived to a pleasant welcome from the receptionist. Provided with the key and a description of where the room was located.
Made my way to the room (46) a really large and spacious room. Unpacked and started to settle in. Switched on the TV to find the remote did not work very well so contacted reception and within a few minutes a young man came up tried to sort the problem out, couldn't, so he disappeared and moments later came back with another TV complete with remote which worked perfectly...great!
The bathroom was large, large deep bath with overhead shower, clean, with soft towels and plenty of soap, shampoo and shower gel. My only observation was, that the sink plug was jammed, and after using the sink I could not drain/empty the sink. Spoke to reception the next morning and this was rectified immediately.
The bed was very comfortable with plenty of pillows a warm clean duvet and a comfortable mattress.
The room was provided with the usual requirements of tea, coffee, milk and some biscuits. Furthermore, dressing robes are provided free of charge and there is a very good WiFi service, again free of charge.
I stayed for two nights and ate in the restaurant for all of my meals. Breakfast was very good and comprised of; bacon, sausages, eggs (scrambled, fried, etc) hash browns, fried bread, beans, toast (white and brown) marmalade, jams, chocolate sauces and honey, etc. They also served a continental breakfast of fruit, yogurts, croissants, etc.
The only downside to my stay was finding my room door open on my return from working all day. This concerned me a great deal as I had quite a lot of items, tablet, clothing etc which were not secure and which could have been removed without anybody having knowledge. I reported to reception my disappointment and received a guarantee that the issue would be looked into and apologies were given and accepted.
Would I stay again? Yes!
My thanks to all of the staff for their attentions and professionalism. less