The minimum average standard of a $100 hotel
I’m going with a good rating because of the convenience of the location, Otherwise I would consider to be this to be average 3 for $100 per night hotel. Our room located on on the third floor had a to... more
I’m going with a good rating because of the convenience of the location, Otherwise I would consider to be this to be average 3 for $100 per night hotel. Our room located on on the third floor had a toilet that continuously ran all day and night for four days. It was reported multiple times to the front desk, however no one fixed it. The room we stayed in was starting to show its age, carpet was worn and had dirty spots. Also, For the size of the hotel, the parking lot is extremely small and cramped in the afternoon.
They had a wonderful COVID-19 breakfast set up in the morning, that was one of the highlights of our stay. Wi-Fi was offered And worked well.
They were not enforcing the mask protocols for COVID-19 in the hotel. If that is important to you, beware. ND is very lax to these protocols.Next month we will be returning and trying a different hotel, however I would stay here again. Convenient to everything off of the main drag in Grand Forks.
Give it a thumbs up if you read this. less
Annette Aird, Owner at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay. Although, we appreciate the thumbs up, we are disappointed you did not fully enjoy your stay with us. We have had maintenance check the rooms on third for toilet issues and believe we have corrected it. I would also like to apologize for the carpeting in your room. It is something we have on a rotating list to follow up on, as well as, catching those that need extra attention.
Should you happen to be in the area again and want to give us another try, we'd be happy to make it up to you. Please let me know.
Thank you, again.