Best Western Gustaf Wasa Hotel

My boyfriend and I stayed for two nights and slept terribly. The beds are hard, and they only offer twin beds, not double, unless you upgrade to superior. Furthermore, it is so hot in the rooms, and there was no thermostat to be found. We were on the first floor and so sleeping with the window open made us super uncomfortable, but sleeping with it closed reduced us to a sweaty mess. To balance this review, the breakfast was fine. Good considering that most hotels have given up on buffet breakfast due to the pandemic. All the staff were very nice and friendly. In order to improve the experience here I suggest getting better mattresses and turning down the thermostat. less

Easy parking outside, very friendly reception and excellent rooms. Very good breakfast and safe distance between tables in covid time. The thing I missed on a Sunday evening was something for dinner (restaurant was closed). OK, no problem to go out for some shopping but I was not really in the mood for it this time. Sn Italuan restaurant close by had an open sign but it look too deserted and gloomy. WiFi worked well, bed was very comfortable and cleaning spotless. My room faced an inner courtyard. On hot summer nights, with no AC, I can imagine noice from people outside. My stay was overall pleasant and except on a hot busy summer day, I am happy to return next time in Borlänge. less

Hotel is perfect for business stop. There is parking just near entrance. Do not forget to give your car registration nr at reception. Room was OK. Breakfast very good- I couldn't just find some fruit yogurt- strawberry for example to musli. less

Really nice hotel with friendly staff. Big parking lot, but almost no free space. Clean spacious rooms. Can’t recommend the restaurant though. The menu is boring, lacks green/vegetarian options and staff seem confused and stressed. less

First impression in the lobby is deceiving. Rooms are dated, especially the bathroom (with a disgusting poop-brown plastic carpet and worn beige tiles). It was also colder than what I'd prefer in the room and no way to adjust. As for the noise, we had a room where we could hear the traffic very well, our neighbours peeing, music and a couple having loud sex where the woman took too much inspiration from porn. We also noticed that we had only lukewarm water for our shower, which made it beyond unpleasant. The food in the restaurant was overpriced for what we got - portions were small and it only tasted like salt. The beds were uncomfortable and we did not sleep very well. There was also no electric outlet on one side of the bed so charing the phone overnight were you could reach it was not possible. Breakfast was mediocre. While the breads and meats were fine, the warm dishes were overcooked and dry. And no service - you had to get a tray and clear out your table yourself. Considering we've payed the same or lower and gotten a higher standard of breakfast serving leaves us quite disappointed. Other family members had much nicer rooms in the newer part of the hotel. If you do stay here - ask for a room in that section. less