Best Western Gregory Hotel

One of the best Hotels I have ever Stayed in NYC, I had a great time there. Great location for me as I don't mind the half-hour subway ride into Manhatten. Great size room, Coffee and water in the Lobby after hours, fridge and a microwave if you require it. easy walking distance to downtown Bay Ridge and all the shops & restaurants. You even get a great choice for Breakfast. The hospitality of the receptionist who checked me was 2nd to none she is the happiest most helpful person I have ever met. and the Gentleman who sorts the Breakfast couldn't be more obliging or happy to help either. If I can't stay with friends this is definitely the Hotel I would choose. less

I stayed here with my niece in a double bed room it was nice, great Staff & nice breakfast, I would recommend staying here, the area was nice & safe, shops are 4 minutes away from Hotel, Century 21 etc, if you are going there for shopping it's great, plenty of food places, it's also near the subway with easy access to Times Square etc, maybe takes 40 minutes to get there, I loved this area & I will go back to this Hotel next year & bring my friends. less

There are positive and negatives about this property, but it's definitely seen better days. The rooms are very VERY outdated, with limited power outlets and poor shower conditions (water pressure, quality of products). Breakfast was very mediocre. The lobby had very little to no information about tourist attractions in Manhattan. The area isn't the safest to be walking around after dark. The hotel itself is at 86th Street, which is the 2nd to last R train subway stop...so a minimum of an hour to to Manhattan. The staff were okay, but no one stood out as providing outstanding service and would complain about situations while riding the elevators with guests. Overall, It's definitely a 2-3 star hotel, but needs a facelift. less

Everything was just perfect. Friendly staff at the reception, rich breakfast with scrambled eggs, sausages, juices, cornflakes, coffee, yogurt, french toast and ... The rooms were large and included a TV and coffee machine. The bathroom is large too and ... the shower was modern and perfect. I really loved my stay @ Gregory! less

CREDIT CARD SCAM ALERT!!! We stayed at the hotel 5 months ago in April and it was an ok stay- nothing special. We used their car valet service and at the end of our stay were provided with a receipt that we had paid for everything. Few days ago (in mid August) I received a call from their manager saying that our card was not charged for the valet service and she wanted me to authorize the payment and provide new card information since my original card had expired at the end of May. I was dumbfounded and amazed and said that I would NOT authorize such charges 5 months after we had stayed and had been provided a receipt. She proceeded to say that there had been a mistake at the front desk and the card was not charged which I don't feel that it is really my responsibility. I would understand completely if it was a week, 2 weeks or even a month later but 5 months later is just pure madness and might I add, highly unprofessional and suspicious. So our conversation ended with me saying very calmly that I do NOT authorize any charges on my card at this time and she said: "Ok, bye!". Well, I looked at my bank account today and I see the charge from this hotel that was submitted yesterday (5 months later). I do not know how they got my credit card details because the original card I had used for this transaction is expired. I realize that the credit card number always stays the same and only expiration dates and codes on the back change so they must have guessed my expiration date until they got them right. This is so unprofessional over $27 charge. I would not recommend giving them any of your credit card details because obviously they feel like they can authorize a payment at their own will at any time that they desire even if it is them who made a mistake at the check-out counter. DO NOT STAY HERE! less