Best Western Gregory Hotel

CREDIT CARD SCAM ALERT!!! We stayed at the hotel 5 months ago in April and it was an ok stay- nothing special. We used their car valet service and at the end of our stay were provided with a receipt that we had paid for everything. Few days ago (in mid August) I received a call from their manager saying that our card was not charged for the valet service and she wanted me to authorize the payment and provide new card information since my original card had expired at the end of May. I was dumbfounded and amazed and said that I would NOT authorize such charges 5 months after we had stayed and had been provided a receipt. She proceeded to say that there had been a mistake at the front desk and the card was not charged which I don't feel that it is really my responsibility. I would understand completely if it was a week, 2 weeks or even a month later but 5 months later is just pure madness and might I add, highly unprofessional and suspicious. So our conversation ended with me saying very calmly that I do NOT authorize any charges on my card at this time and she said: "Ok, bye!". Well, I looked at my bank account today and I see the charge from this hotel that was submitted yesterday (5 months later). I do not know how they got my credit card details because the original card I had used for this transaction is expired. I realize that the credit card number always stays the same and only expiration dates and codes on the back change so they must have guessed my expiration date until they got them right. This is so unprofessional over $27 charge. I would not recommend giving them any of your credit card details because obviously they feel like they can authorize a payment at their own will at any time that they desire even if it is them who made a mistake at the check-out counter. DO NOT STAY HERE! less

Need better training and a better cleaning crew for rooms and the hotel property itself. Not professional enough. Could use some uniforms to tighten up the place visually. Pork products for breakfast would be appreciated, unless you officially designate a religious order for the place. less

We stayed for one night to visit friends nearby. It was a good choice for our need. The front desk staff were very friendly and accommodating. The room was clean except for a hair on the wall in the shower, which is a little disturbing for me. Other than that the room was fine, they offer free breakfast which we didn’t do but is rare in nyc. I would stay again. less

The hotel location is very convenient. The R train is right down the block. Parking is on the street which is already hard to do. Many bars and restaurants along the main avenues. Elevated building yet at times you can still hear the R train below. Not bad the higher you go and in the back of the building. I have not lived in the area over 30 years but have a need sometimes to return. St Bernadette Grammar School 50th Reunion this year and have plans to stay. They set up a block for us to stay. less

Conveniently located. Clean. Pleasant staff - seems some parts are updated and others are not. Since this is a national chain I would expect carpet upgrades, etc. but when I mentioned it they said it's on the list. Will stay here again. Good value. less