Best Western Gregory Hotel

This place sucks and I know. I have traveled all over the world, Iceland, Greece, Dubai. I have never seen suck horrible customer service. When I called and explained that the price she quoted me to book the room was cheaper on their website Gehad the sales rep pretended like it wasn't true even though I had a screen shot. She told me the price might be a scam. How could that be when it is the main website for the Hotel? The price was 134. She was charging 159. Then the next day the price went up all the way to 161. So I ended up paying more then she has offered seems funny how that happened after I mentioned the cheaper price. I was only staying here because it was for my brother wedding. There was no late check out. The cleaning lady kept asking if I was going to leave even though it was like 3 hrs before check out. Gehad messed up on a booking for my brother and he was kicked out of his room on his wedding day. He is in the Military for god sakes. I asked them to put me close to him they put me a whole floor above his room. You don't expect this even from best western. less

My family and I stayed in this Best Western hotel in Brooklyn, NY for 2 nights while sightseeing in NYC. Not a bad drive into NYC. There is no free parking. The paid parking garage is a couple of blocks away. less

Went to NY to our mom's Celebration of Life and stayed at the Gregory. The hotel was centrally located and close to great restaurants in Bay Ridge. The staff were professional, helpful and kind. The manager was very attentive and checked to make sure we had what we needed. Would be happy to stay there again. Had several family members come in from all over and on different days and all were pleased with the accommodations. Reasonably priced for a prime area in Brooklyn. Close to subways if needed. less

Our stay at the Best Western Gregory Hotel in Bay Ridge, Brooklyn, NY was GREAT start to finish! Making reservations on the website was easy. All of the staff was nice, courteous and so helpful! The room was large and super clean, with a refrigerator & microwave. Bathroom was super clear too! Lots of outlets to plug in electronics. Pick-up breakfast was perfect - pastry, sausage, egg & cheese or egg & cheese sandwich, fruit, yogurt, granola bar, orange or apple juice, & a selection of coffee, teas & hot chocolate. Was in easy walking distance of many great restaurants & shopping. Exceeded our expectations!! less

Dirty. Stunk like cigarettes and marijuana. Staff denied my wife an extra pillow who is 7 months pregnant. A/C did not work, rooms were extremely hot. Unpleasant stay and I'm so sorry I subjected my wife to such hotel that fell below every expectation I had. I would not recommend staying here to anyone. less