Best Western Grant Park Hotel

1100 S Michigan Avenue, Chicago, Illinois, 60605-2301, United States
based on 1625 reviews Trip Advisor Logo
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Best Western Grant Park Hotel

Welcome to one of the most fascinating, culturally rich cities in America where you can discover everything the city has to offer from your convenient Chicago hotel. A superb location and competitive price arent mutually exclusive. When you stay at t show more

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Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Grant Park Hotel

Traveller Overview:
3.5 Rating: 1625 reviews
Excellent 23%
Very Good 32%
Average 24%
Poor 11%
Terrible 8%
Rating

noskimike, wrote review 11/01/2020

Great staff, good location

We had a great stay well looked after, the room was good clean and comfortable. If you need parking and don't want to pay $52 for hotel parking there is a safe garage down the road.we would stay there... more

Rating

DJMValentino, wrote review 09/01/2020

Great Customer Service

I’ve been to this hotel twice, both for Chicago Bears games. It’s about a 10-15 minute walk to the stadium so it’s very convenient. I booked my room through Expedia and prepaid the reservation. Upon a... more

Owner Response
Jenkerrr, General Manager at Best Western Grant Park Hotel, responded to this review
Thank you so much for taking the time to review our property and share your experience with the TripAdvisor family. We are so pleased that Janette was able to reinstate the Expedia reservation and you had a chance to see the Chicago Bears at Soldier Field. Thank you for mentioning our Great customer service . I will be sure to share this with the entire team and look forward to seeing you and your family very soon. If you call the hotel directly next time you travel to our area we will do our best to get the best rate available as well as offer cancellation and reservation change options to avoid any mishaps in the future. Happy New Year to you and yours!
Rating

Avidtraveller1234abc, wrote review 02/01/2020

Great location, friendly staff

Easy access to trains and bus. Walking distance to shedd aquarium, field museum, planetarium. Quick valet service. Friendly staff. If you have kids, get a south facing room as there is a dog park o... more

Owner Response
Jenkerrr, General Manager at Best Western Grant Park Hotel, responded to this review
Dear Avidtraveller1234abc Thank you so much for sharing your wonderful experience with our Trip advisor family. As a team we are so pleased we exceeded your expectations with our quick valet service and friendly staff. Please keep in mind we are adding refrigerators to all guest rooms in 2020, so next time you visit we should have this project completed.
Rating

fabio728, wrote review 27/12/2019

Great Holiday Experience

We would like to recognize the amazing staff of this Best Western: Anna Cruz, Ade, Jennifer, Vivian, Lila and Barbara!! Best customer experience that I have encountered in a hotel!! Made my family’s X... more

Owner Response
Jenkerrr, General Manager at Best Western Grant Park Hotel, responded to this review
Dear fabio728 Thank you so much for taking the time to review our property and share your experience with the TripAdvisor family. We are so pleased that you had a extra special holiday with your family and our amazing staff provided service worth mentioning. I will be sure to share this with the entire team and look forward to seeing you and your family very soon. Happy New Year to you and yours!
Rating

devanleer, wrote review 24/12/2019

Close to soldier field

Went to Chicago for the bears game. Manager Chris and his Valet friend were AMAZING to us. Found us a place to park and when we called while we were at the game they found our zone and license plate n... more

Owner Response
Jenkerrr, General Manager at Best Western Grant Park Hotel, responded to this review
Dear devanleer Thank you so much for the great review and mentioning our Supervisor Chris and our valet team. Ill be sure to share your kind words with them as well. Thank you so much!