Nothing bad, nothing exceptional
24/03/2017 turkeykicker, Kansas City, Missouri
This property is a mixed bag. The location is good. It's near a CTA train station, also near some of Chicago's premiere attractions such as the Shedd Aquarium and Soldier Field. In addition there is a... more
This property is a mixed bag. The location is good. It's near a CTA train station, also near some of Chicago's premiere attractions such as the Shedd Aquarium and Soldier Field. In addition there is a good variety of restaurants, grocery stores, etc. nearby. The desk and housekeeping staff are friendly and customer-service oriented. (And by this I mean I was impressed by the helpfulness of the staff.) Their complementary wifi is also good. Their recently-renovated rooms and hallways were nice, although the standard rooms were smaller than I expected. On the downside, I usually expect a property of this level to have some basic amenities such as a fridge and microwave included in their standard rooms but one must pay more for premium-level rooms to get these features. They also don't offer a complimentary breakfast. The week we were there also saw two of their three elevators out of commission due to renovations. For the price, I can generally recommend it. less
GrantPark1, General Manager at BEST WESTERN Grant Park Hotel, responded to this review
Thank you for sharing your comments. It is through feedback such as your that we are able to improve our product and service. We are pleased to hear you enjoyed the hotel location and that our team impressed you with their service. Our goal is to provide our guest with an exceptional experience while in Chicago. Thank you for noting that you would recommend out hotel. We appreciate your business and hope to see you again on your next visit to our city.