Best Western Grant Park Hotel

1100 S Michigan Avenue, Chicago, Illinois, 60605-2301, United States
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Best Western Grant Park Hotel

The Best Western Grant Park is a 9-story heritage building offering 172 guest rooms and suites, located on the prestigious Michigan Avenue.

The hotel has recently updated the lobby, featuring a welcoming reception area replete with original
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
1100 S Michigan Avenue, Chicago, Illinois, 60605-2301, United States

Reviews of Best Western Grant Park Hotel

Traveller Overview:
3.5 Rating: 1658 reviews
Excellent 23%
Very Good 32%
Average 24%
Poor 11%
Terrible 8%
Rating

coreyz56, wrote review 27/03/2021

Nice, Basic Stay

My gf and I stayed here for a night as part of spring break. The front desk staff was very nice, and our room was clean. I do wish there was a fridge or microwave included in the room. Great View from... more

Owner Response
Best Western, General Manager at Best Western Grant Park Hotel, responded to this review
Thank you for sharing your review. We are excited to know you had a great experience from your stay with us back in March, and we appreciate you for recognizing our team and housekeeping team for delivering a nice, clean room. We can understand the needs of having a fridge and microwave. Their currently available but only in our upgraded rooms, though we will be considering your feedback for any future opportunities. We are located in a great location that has so much to offer and truly hope we have the opportunity in seeing you back in the future.
Rating

Eurotraveler110, wrote review 25/03/2021

Very good value

I needed a hotel for an overnight in the city. I booked this hotel and I was quite pleased. My first room was comfortable, very clean and with a nice view, room 526. However, the toilet refill tank f... more

Owner Response
Best Western, General Manager at Best Western Grant Park Hotel, responded to this review
Thank you so much for sharing your review, we are excited to know you had a great experience during your recent stay with us. We appreciate you for recognizing our team as we strive to deliver a great service and clean comfortable rooms. We are in a great location that has so much to offer and all within walking distance. It was a pleasure in having you with us and we hope to see you back in the future.
Rating

Saenghirun B, wrote review 21/03/2021

No refrigerator and Microwave

I arrived on the 13 and stay until 18 of March. The location was ok. It was easy to get there from the airport. I flew from South East Asia (24 hours flight) got to the hotel around noon and very tire... more

Owner Response
Best Western, General Manager at Best Western Grant Park Hotel, responded to this review
Thank you for your review. On behalf of the entire team, we apologize for any inconvenience. We thank you for your feedback as we will be making immediate improvements to ensure everyone has a great experience from their stay with us. We hope to get another opportunity in the future.
Rating

W5377PCdannyw, wrote review 28/01/2021

5 stars

Paula and Jailene provided great service. 5 stars . would reccomend and return back to property. We appreciate the hospitality and welcoming atmosphere. Rooms were clean and spotless. Thank you all!!!... more

Rating

Schnoopy44, wrote review 24/01/2021

Will NOT stay here again!

This is the 2nd time I have stayed in this hotel and it will be the last. The first time, I noticed that it appeared worn down but it was acceptable. This time I noticed that it has further deteriorat... more