Best Western Grande Prairie Hotel & Suites

10745 117th Avenue, Grande Prairie, Alberta, T8V 7N6, Canada
based on 473 reviews Trip Advisor Logo
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Best Western Grande Prairie Hotel & Suites

Welcome to the Best Western Grande Prairie Hotel & Suites, a full-service hotel located in the heart of Grande Prairie, Alberta. This Grande Prairie hotel is minutes away from great golfing at Bear Creek Golf Course as well as several other local cou show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
10745 117th Avenue, Grande Prairie, Alberta, T8V 7N6, Canada

Reviews of Best Western Grande Prairie Hotel & Suites

Traveller Overview:
4.0 Rating: 473 reviews
Excellent 44%
Very Good 36%
Average 9%
Poor 4%
Terrible 4%
Rating

jgarofalo1315, wrote review 18/11/2020

Emergency pit stop

My wife and I were moving from Anchorage, AK to Colorado. Our trip did not go as anticipated, so we were forced to stop at a few more hotels than we anticipated. We showed up with no reservation, and ... more

Rating

GundersonFamily, wrote review 05/11/2020

Stay here every time I come up here for work.

Every time I’m up here for work the Best Western is my first choice of places to stay. The staff on shift are always polite, friendly and courteous. The hotel and the rooms are always clean and the be... more

Owner Response
, General Manager at Best Western Grande Prairie Hotel & Suites, responded to this review
Thank you very much for the great compliment. We are delighted to hear a wonderful feedback from you. We will share this with our staff. We are looking forward for your next stay.
Rating

blairyork86, wrote review 03/11/2020

Clean and comfy hotel

Really enjoyed my stay at the Best Western Hotel in GP. The beds were extremely comfortable and the showers were amazing. Strong pressure with a wide flow. Would definitely stay here again based on th... more

Owner Response
, General Manager at Best Western Grande Prairie Hotel & Suites, responded to this review
Thank you for sharing your experience. We are excited to see you on your next stay. We are glad that you enjoyed your stay with us.
Rating

jgp99, wrote review 14/10/2020

Worst I’ve seen

I am a Diamond member so have stayed at many BW places but this was the worst by far. I find BW to be very consistent but this one was not even close to expectations. No water at checkin. No do not di... more

Owner Response
, General Manager at Best Western Grande Prairie Hotel & Suites, responded to this review
Thank you for sharing your experience. On behalf of our entire team, we would like to apologize for not exceeding your expectations and if you are looking for the items that are not available in the room. We are sorry if this were not mentioned to you at check in as these are only available at the Front Desk. Our hotel values your feedback aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19.
Rating

Oilguy2020, wrote review 19/02/2020

Great Hotel, lacks amenities

I am a Diamond Select member and found it strange that this property did not offer free breakfast and the restaurant was closed for lunch. I did not have transportation, but rather relied on local co... more

Owner Response
Bestwesterngp, Manager at Best Western Grande Prairie Hotel & Suites, responded to this review
Thank you for sharing your experience at the hotel. I apologize for not exceeding your expectations. I understand the inconvenience you have encountered. I would like to let you know that we offer complimentary breakfast at the hotel. I appreciate your feedback and I hope you will give our hotel a chance to provide you a superior service on your next stay.