Had a late check in for a pet friendly room, we were called about 7:30 to see if we were still needing the room which was good on them for checking.
Arrived about 10pm and Check in was relatively painless. Once we got into the room (108) we of course got comfortable, my wife had a bath and I then proceeded to have a shower only to find no shower curtain in the room, called the front desk thinking they would just pop in and install one as it would have taken all of 2 minutes. We were asked if we wanted to change rooms which we thought was pain because we had already unpacked a few things but said we would. They proceeded to give us a suite (202) with a separate sitting area and bedroom, along with a few other upgrades.
What a pleasure that was as it was a long day for us.
Then off to the restaurant the next morning for the included breakfast and WOW another fabulous surprise as everything was fresh, and I mean fresh cracked scrambled eggs instead of the ones that come prefabricated in a bag, real bacon and ham not the mechanically deboned and or type, fresh fruit, juices, cereal, coffee, tea, and great service to boot.
We saw the two star rating on tripadvisor before booking and wondered, but knowing the Best Western franchise decided to book anyway and glad we did.
We’ll be back again in May and fully intend to rebook.
Thanks for reading.
P.S room 108 is way to close to the lobby so ask for something away from the lobby as it’s a little noisy sometimes.