Best Western Grand Htl Guinigi

Not the most memorable stay with two sick children, but the rooms were spacious, bathrooms spotless and air conditioned. Slept well without any doors banging. Breakfast was great and catered to all, hotel is off the beaten track, but parking was secure and location was close to a great supermarket. less

Our room was large, bright and quiet. The front desk staff were very helpful and efficient. The buffet breakfast was good and the buffet dinner was excellent with excellent service supervised by a very engaged maitre d. We rented bicycles at the hotel for the day and rode into Lucca - through the streets of the old center as well as on the top of ramparts surrounding the center. less

We stayed for four nights at the Grand Hotel. We had not prebooked and asked to see the rooms when we arrived and chose the suite on the top floor which was spacious, quiet and good value for money. All staff we encountered were welcoming, friendly and helpful. Good choice for breakfast and we had one evening meal (because the weather was poor) which was fine and again good value. The bar is dead with very few guests using it. The location was a five minute drive to the city walls where there was plenty of parking just outside the walls. There is also a bus service immediately outside the hotel which is runs every half hour. The hotel itself has excellent free parking. As other have mentioned the decor is dated but comfortable. It was no big deal for us. We would definitely use this hotel if we were returning to Lucca less

The external appearance of the hotel is not impressive, and rooms are somewhat sad. By contrast, receptionists are very kind and supportive, and prices are very convenient. A good business hotel fro working and resting. less

Hotel is about 25-35 mins walk from Lucca depending upon how hot the day is! Room was a good size, nice to have a kettle, although coffee & milk weren't always replaced. Breakfast was very good except no fresh fruit. Staff are friendly and very helpful, very quick to give jugs of coffee at Breakfast. Reception staff excellent, we had a couple of issues with the Safe not working properly and needing softer pillows, both resolved very quickly. We were on a tour, stayed for four nights, ate in hotel on three nights, food was good varied and hot, service in the restaurant good. A good base for seeing Lucca. less