Best Western Grand Htl Guinigi

We had a fabulous room, normally too pricey for us, but a great deal worked out by our booking agency. From our balcony we had a wonderful view of the Lucca skyline in the distance at sunset. It is definitely not walking distance to the walled old city, but we read that the hotel has bikes available (although, we didn't see any). We knew it wasn't in the center of all the activity, but we actually liked that since we were driving. The thing we didn't like is that there isn't much around the hotel, like restaurants or coffee shops or places to get gelato. To be honest, we didn't see much to recommend Lucca despite good advance press, and would have stayed elsewhere, but that's not the fault of the hotel. If you are going to Lucca, this is definitely a place to compare. less

Previously hotels advertised as 4 star under the company we dealt with had been excellent. This hotel bore no comparison to any other genuine 4 star hotel we had been to. No one ever appeared to be offered assistance with their luggage. Polystyrene type cups in the room for tea and coffee. No lounge. No comfortable seating within the bar area. No outside seating or garden at all. Directly on a main road way beyond the outskirts of the city. Breakfasts was just about adequate. Dinner was very poor. less

A great city break. Grand Hotel Guinigi, a Best Western, was clean friendly and frankly first class.The ancient city of Lucca was as described picturesque, friendly and its buildings interesting.We would certainly repeat this city break. less

The room is simple, clean and spacious with minimal amenities. I have no problem bringing my own slippers and toiletries for environmental protection, but I really can't understand why they only provide disposable paper and plastic cups in the room. Breakfast is simple and basic. I'll be happier if there is some other friut choices other than green apple. At least 3 groups of tour stays in the hotel on the day. 房間清潔簡單，但只含基本設備，沒有拖鞋，洗護用品只有肥皂，浴露，沒有其他。房間內只有即棄紙杯和膠杯，這樣不太方便亦不環保，需要改善。 less

This hotel was used on our tour for its convenience to Central Lucca, La Spezia and The Tuscan farm areas. Most importantly, our room was clean. The breakfast area was very busy/crowded. No cappuccino or espresso machines, so that was disappointing. They are investing in improvements as they were painting the outside of the building while we were there. For us, the location was too long of a walk to central Lucca. less