Best Western Grand Htl Guinigi

I have been using this hotel for many years and I find it really excellent. The staff is very professional and helpful. The breakfast is superb. It is close to all points of my interest, including some excellent restaurants. Marco less

Not only us but nearly the whole Riviera travel party will inform you that this hotel is 2 star at best and you are just wasting alot of money. No outside space at all and situated in a poor location 30 min plus walk outside of the beautiful walled city of Lucca. Way overpriced holiday. Trust me , you will be disappointed unless you have set the bar low and can put up with a clean and tidy hotel with no other attributes, we paid nearly £3000 for the the 8 day holiday and can't travel with Riviera again. Totally insulted by a £200 refund ! less

We stayed here for three nights and were very pleased. Our room was very spacious and clean. The beds were big and had comfortable hard matrasses and pillows. We used the fitness room several times. It is small but serves its purpose. Breakfast was very good with a big selection of different foods and drinks. We booked this hotel via an agency and a free three course dinner was included in the price. This was the only disappointing thing, as we only got 2 courses for free and we got a separat menu, with lower quality not so nice meals as in the regular menu. less

We stayed here one night on tour. Large room. A/C was shut off or set at plus Plus 22 Celsius. Window opened and it was cool and rainy so it was comfortable. Ourtside of Lucca with narrow sidewalk going short distances. Residential area but on a main road. Room was quiet and comfortable and overlooked a field. No place in bathroom to put toiletries, soap was in squeeze bottles attached to the wall. Bright night lites under the night stands so covered them up to sleep. Ate at the hotel as that was the only place to eat. Limited menu but food was good, had soup, pork, ravioli. Service was good as well but hotel is too far from the city centre and not walkable to anywhere. less

We had a fabulous room, normally too pricey for us, but a great deal worked out by our booking agency. From our balcony we had a wonderful view of the Lucca skyline in the distance at sunset. It is definitely not walking distance to the walled old city, but we read that the hotel has bikes available (although, we didn't see any). We knew it wasn't in the center of all the activity, but we actually liked that since we were driving. The thing we didn't like is that there isn't much around the hotel, like restaurants or coffee shops or places to get gelato. To be honest, we didn't see much to recommend Lucca despite good advance press, and would have stayed elsewhere, but that's not the fault of the hotel. If you are going to Lucca, this is definitely a place to compare. less