Best Western George Hotel

We were pleased to be given a table on a very busy evening, although we were not staying at the hotel. The service was a bit slow, but that was understandable considering the number of people dining. The food was very good, certainly worth waiting for, more imaginative than a lot of hotels. The staff were friendly and polite. less

Stayed here for 1 night on tour of east Anglia. Intended to stay for 2, but room was so disappointing that we were forced to find alternative hotel. The building is in need of refurbishment with peeling paint and missing sign letter. Our room had a badly stained carpet, chipped paintwork, torn chair and was in general need of attention. The bathroom had chipped tiles, cracks around the bath and an ineffective shower over the bath and a flimsy shower curtain. We had been charged over £90 for this room, so definitely expected better. The staff were all very friendly and helpful. Food was fine; freshly cooked and hot. However, there was a stale smell in the dining room; I suspect coming from the carpet. Overall, we were very disappointed as we had found Best Western to be reliable in the past and now feel unconfident about booking with them again less

This hotel had good working, ok rooms. What you would expect I suppose. Bar area was lively compared to rest of town. Steak and garlic bread was ok, bit over priced for the area but the duty manager behind the bar was friendly and good. It would have got a 3 star but the below really effected me, as assume this is mainly business hotel. But what really annoyed me, and caused me issue was that the wifi seemed have network issues at night and early in the morning. I woke up at 5am to do some work and send some important emails but couldn’t get connection. Bless the night porter didn’t have a clue and main team don’t start until 7am. Surprised that breakfast doesn’t start earlier, as most hotels 6am? less

We attended a wake at The George, and stayed the night before heading off the following day. - The reception staff were friendly and efficient on arrival amd departure - Our evening meal in the bar was excellent, and the staff were helpful and friendly - Service was a little slow at breakfast but the hot beverages and hot food were freshly prepared and arrived at the table piping hot - Parking was easy - Our room overlooked fhe front of the hotel and despite it being incredibly humid inside and outside the hotel (the fan was much appreciated), the noise from the road was not an issue - The beds were comfortable, our room was easily able to accommodate the extra bed requested, and the bathroom (with separate shower cubicle and bath, and original fireplace) was ENORMOUS!! If we are in the area again, we would happily stay again. less

Reception desk poor, Wi-Fi went down for a complete day but they could not help. It turned out to be that their router had stopped. They did not know what tariff we were on despite us having written confirmation. Room standard very good, bar and restaurant very good and the three girls who looked after us were excellent. Breakfast was very poor, under cooked bacon. Overall food in bar/restaurant was very good even if a little over the top pricewise. less