Best Western George Hotel

We met friends here for lunch. We had booked a table in the restaurant for 6 people. The food was good, the price was good and the service was very good. My wife and I have also lunched here in the bar on previous occasions, also very good in all respects. Staff are very friendly. less

We arrived at a reasonable time and had to wait for a member of staff to attend reception for at least 10 minutes. They informed us this was due to a wedding taking place elsewhere in the hotel. Room and hotel in general could do with a big refurbishment, as mentioned by other reviews. The bathroom in particular is really not great. If you wish to have a shower with any water pressure, don't stay here! Lots of marks, poor craftsmanship on fixtures and fittings. Lots of marks on carpet and walls. The bed was very large but very firm, which, along with the noises of a unoiled gate all night, did not create a good night's sleep. Breakfast in the morning was okay. Definitely seen better breakfast selection, especially at a hotel chain breakfast. As mentioned in previous reviews, the staff are very welcoming and friendly. However, we will not be staying again. less

The hotel was centrally located and in easy reach of the town's amenities. Swaffham itself is a busy but small town with a village feel. Eating after 6pm was restricted to The George whose food was excellent in choice and standard. less

Whilst we received a pleasant welcome from the receptionist, our stay went downhill from there on. The staff in the hotel bar and restaurant were unwelcoming and the food was mediocre for the price. The hotel room was incredibly dated and basic. The shower was poor, and the toilet was supported by a piece of bare wood. The carpets throughout the hotel wing were threadbare and frayed. Our room was stiflingly hot despite the use of a fan.I have stayed in far superior Travelodge hotels for a better price. I felt that the cost was excessive for what we experienced. We were virtually reprimanded because a 'dog-friendly room' had not been booked, although this has not been clear at the time of booking on Hotels.com, and a hefty additional charge was made. Very poor value for money. less

Pleasant place to stay. If you are a light sleeper you may want to take into account there is a church next door that chimes every 15 mins even throughout the night and on the hour every hour. Restaurant was nice but a bit pricey for the area. less