Best Western Gateway Grand

4200 NW 97th Boulevard, Gainesville, Florida, 32606-3742, United States
based on 1142 reviews Trip Advisor Logo
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Best Western Gateway Grand

Whether traveling for business or for pleasure, the exceptional Best Western Gateway Grand in Gainesville, FL offers the best of both worlds. A convenient location close to the excitement of Gainesvilles best attractions with premier lodging and amen show more

Pets not accepted
Check-in & Check out16:00:00 | 12:00:00

Reviews of Best Western Gateway Grand

Traveller Overview:
4.5 Rating: 1142 reviews
Excellent 60%
Very Good 24%
Average 9%
Poor 3%
Terrible 2%
Rating

Perry N, wrote review 07/07/2020

Hidden gem in Gatorland

while traveling to Gainesville on business last week, our team chose this BW location based on all the particulars... location, price, expected value, amenities and past-experiences with the brand. W... more

Rating

bedwar01, wrote review 25/05/2020

Rooms were dirty and floor had not been swept.

We had set up a block of rooms for our daughter's wedding. While some of the rooms we booked were cancelled due to COVID-19 and scaling down the wedding, we still used several for immediate family. W... more

Owner Response
ForrestM10281, Front Office Manager at Best Western Gateway Grand Gainesville, responded to this review
Thank you very much for taking the time to review your stay here at our property. On behalf of everyone here at the Gateway Grand, I would like to apologize for not meeting your expectations. Due to COVID-19 and to protect yourself and our staff, we are currently facing a few limitations such as limited room service options and not having the ability to provide a full hot buffet breakfast. We appreciate your understanding during this extremely challenging time. We are very sorry to hear you say that, and we hope that you will consider staying with us again here in the future so that we can have a chance to provide you with a truly wonderful stay.
Rating

mcabeesj, wrote review 10/04/2020

Great stay

First time staying at this hotel and was very pleasantly surprised with a great hotel, staff and service were all excellent. Great hot breakfast and a beautiful pool area. I highly recommend this ho... more

Owner Response
ForrestM10281, Front Office Manager at Best Western Gateway Grand Gainesville, responded to this review
We are absolutely thrilled to hear that you had such a wonderful stay here with us, and we hope to see you again on your next visit to Gainesville!
Rating

Elizabeth B, wrote review 19/03/2020

Great experience!

Location convenient (just off I 75); breakfast and restaurant better than typical; staff friendly, efficient and capable. Ample parking for larger vehicles. Facility clean and well decorated - inviti... more

Owner Response
ForrestM10281, Front Office Manager at Best Western Gateway Grand Gainesville, responded to this review
Thank you very much for taking the time to write this wonderful review regarding your recent stay here with us! Even during these challenging times, we are happy to do everything that we can to accommodate our guests in every way possible, so to hear that this impacted your experience in such a positive way is more important than anything to us here at the Gateway Grand!
Rating

CatherineM2461, wrote review 16/03/2020

Family friendly hotel

Great hotel, with pool, jacuzzi and breakfast. Very clean and pleasant. Would stay there again. The room has a mini fridge and we were given drinks and snacks upon arrival. Cookies and coffee in the... more

Owner Response
ForrestM10281, Front Office Manager at Best Western Gateway Grand Gainesville, responded to this review
We are thrilled to hear that between the quality of our hotel and the wonderful amenities that are offered, you had a fantastic stay here with us! Thank you for the kind review, and we hope to see you again on your next trip to Gainesville!