Best Western Gateway Grand

4200 NW 97th Boulevard, Gainesville, Florida, 32606-3742, United States
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Best Western Gateway Grand

Whether traveling for business or for pleasure, the exceptional Best Western Gateway Grand in Gainesville, FL offers the best of both worlds. A convenient location close to the excitement of Gainesvilles best attractions with premier lodging and amen show more

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Check-in & Check out16:00:00 | 12:00:00

Reviews of Best Western Gateway Grand

Traveller Overview:
4.5 Rating: 1139 reviews
Excellent 60%
Very Good 24%
Average 9%
Poor 3%
Terrible 2%
Rating

Elizabeth B, wrote review 19/03/2020

Great experience!

Location convenient (just off I 75); breakfast and restaurant better than typical; staff friendly, efficient and capable. Ample parking for larger vehicles. Facility clean and well decorated - inviti... more

Owner Response
ForrestM10281, Front Office Manager at Best Western Gateway Grand Gainesville, responded to this review
Thank you very much for taking the time to write this wonderful review regarding your recent stay here with us! Even during these challenging times, we are happy to do everything that we can to accommodate our guests in every way possible, so to hear that this impacted your experience in such a positive way is more important than anything to us here at the Gateway Grand!
Rating

CatherineM2461, wrote review 16/03/2020

Family friendly hotel

Great hotel, with pool, jacuzzi and breakfast. Very clean and pleasant. Would stay there again. The room has a mini fridge and we were given drinks and snacks upon arrival. Cookies and coffee in the... more

Owner Response
ForrestM10281, Front Office Manager at Best Western Gateway Grand Gainesville, responded to this review
We are thrilled to hear that between the quality of our hotel and the wonderful amenities that are offered, you had a fantastic stay here with us! Thank you for the kind review, and we hope to see you again on your next trip to Gainesville!
Rating

Steve-Ocala, wrote review 16/03/2020

Great service and value

We just completed a week long event with 240 people. The hit it out of the park....great job! The staff went over and above expectation when we had some supply issues due to the current Corona Virus... more

Owner Response
ForrestM10281, Front Office Manager at Best Western Gateway Grand Gainesville, responded to this review
Thank you Steve, for your wonderful review and your kind words! It is always a pleasure to hear that we were able to provide our guests with such a positive experience. We hope to see you and your group again in the future so that we can have the chance to make your next stay here with us an even better one!
Rating

Darrell T, wrote review 06/03/2020

Best Western Plus( h )

We felt that every aspect of our stay was a great experience.This hotel was a Best Western brand. I asked the front desk why it wasn't a PLUSH..or a Plus..They told me. We thought it deserved the reco... more

Owner Response
ForrestM10281, Front Office Manager at Best Western Gateway Grand Gainesville, responded to this review
Thank you very much for this absolutely wonderful review on our property! We are delighted to hear that everything about your stay here with us was exceptional! We hope to see you again soon so that we can continue to provide you with a top of the line hospitality experience!
Rating

BrittanyW688, wrote review 01/03/2020

Amazing customer service!

When we checked in we were given the wrong room, Fran at the front desk had us in a new room in literally 2 minutes. It was a long day of travel and BMX so we really appreciated her smile and efficien... more

Owner Response
ForrestM10281, Front Office Manager at Best Western Gateway Grand Gainesville, responded to this review
I would like to sincerely apologize for any room mix-up during your stay here with us. We are all absolutely thrilled to hear that your interaction with our staff was such a phenomenal one! As the front desk manager I am personally very proud of my staff for going above and beyond for you and will make sure that this is passed along to them! Thank you for your review, and we hope to see you again on your next trip to Gainesville!