Best Western Gateway Grand

4200 NW 97th Boulevard, Gainesville, Florida, 32606-3742, United States
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Best Western Gateway Grand

Whether traveling for business or for pleasure, the exceptional Best Western Gateway Grand in Gainesville, FL offers the best of both worlds. A convenient location close to the excitement of Gainesvilles best attractions with premier lodging and amen show more

Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
4200 NW 97th Boulevard, Gainesville, Florida, 32606-3742, United States

Reviews of Best Western Gateway Grand

Traveller Overview:
4.5 Rating: 1159 reviews
Excellent 60%
Very Good 24%
Average 9%
Poor 3%
Terrible 2%
Rating

895carlinac, wrote review 15/02/2021

Valentine's day

Staff went out of their way to provide us with a unforgettable experience. The room was clean and spacious. The room service was outstanding and food choices were fantastic. Thanks Ebony in the front ... more

Owner Response
Joshua Wessels, Guest Services / Front Office at Best Western Gateway Grand Gainesville, responded to this review
Thank you for completing this survey regarding our property. I am thrilled that our staff was able to make your stay truly grand, as we pride ourselves on being number one in customer satisfaction. It is always nice to hear that we are still upholding that value of customer care and customer service as we like this to be a home away from home for every guest. On behalf of all the team members here at the Gateway Grand I would like to personally thank you for staying with us. We hope to see you again in the near future. Have a wonderful day!
Rating

ejohns4139, wrote review 08/02/2021

Healthcare Professional

This Hotel exceeds the standards of their competition. Great Location, Great Hot Food, Exceptional Service, Extra Large Rooms, well maintained, State of the Art Amenities, Room Service, Conference Roo... more

Owner Response
Joshua Wessels, Guest Services / Front Office at Best Western Gateway Grand Gainesville, responded to this review
Thank you very much for taking the time to complete the survey in regards to our property. I am ecstatic that you had such a wonderful experience here at the Gateway Grand. On behalf of the entire team here at the Gateway Grand I would like to personally thank you for staying with us. I would also like to thank you for your kind words about our property. We take your safety as well as all guests' safety very seriously and we take pride in how we clean and sanitize so every guest has the same experience that you did. Again I would like to thank you for staying with us and for your kind words about our property. We hope to see you again in the near future so we can continue to make your stay truly Grand. Have a great day!
Rating

J6062MJjeffw, wrote review 06/02/2021

Nice Hotel. Great Price.

This is a very nice Best Western. Large lobby and breakfast room. Conference space is available at this location. There is an attached restaurant on the property, Gators Den. Customer service during c... more

Owner Response
Joshua Wessels, Guest Services / Front Office at Best Western Gateway Grand Gainesville, responded to this review
Thank you for taking the time to complete the survey regarding our property. I am thrilled that you had such a wonderful experience here at the Gateway Grand. On behalf of the entire team here at the Gateway Grand I would like to personally thank you for staying with us and for the kind words about our team members. We hope to see you again in the near future. Have a great day!
Rating

Susan and Jeff J, wrote review 02/02/2021

Great stay

We stopped with our dog for the night and were very comfortable and well cared for. Kudos to Ivy and Audra who helped us check in to our room. Breakfast was very good and the hotel took Covid seriousl... more

Owner Response
Joshua Wessels, Guest Services / Front Office at Best Western Gateway Grand Gainesville, responded to this review
Thank you for taking the time to complete the survey regarding our property. We are thrilled that your stay with us was so wonderful. I am also thrilled that you had such a great experience with Ivy and Audra at the front desk and that they made a lasting impression on your stay. I am ecstatic that you felt safe and comfortable at our property as we take all necessary precautions to make every guests' stay feel as normal as possible while still abiding to all restrictions set in place due to Covid-19. After all our property is a home away from home and we treat it as such. Again thank you for you kind words regarding our property. On behalf of all the staff members here at the Gateway Grand I would like to personally thank you for staying with us. We hope to see you again in the near future.
Rating

ronaldwC8442EC, wrote review 27/01/2021

BEST STAY EVER

If you are looking for an upscale motel with professional staff and facilities, look no further. The opulence from the drive up to lobby and inside facilities is top notch and very impressive. The sta... more

Owner Response
Joshua Wessels, Guest Services / Front Office at Best Western Gateway Grand Gainesville, responded to this review
Thank you for taking the time to fill out the survey regarding your recent stay with us. We are thrilled that your stay with us was so wonderful starting at the time of your arrival through the time of your departure. I would like to say thank you again for the outstanding compliments that you gave us about our staff members here at the Gateway Grand. Your business is very important to us and we value your feedback greatly, both good and bad, and we use this feedback to implement changes throughout the property to help make all guests future stays as wonderful as yours, and to continue to make yours wonderful again and again. We hope to see you again in the near future.