while traveling to Gainesville on business last week, our team chose this BW location based on all the particulars... location, price, expected value, amenities and past-experiences with the brand. W... more
while traveling to Gainesville on business last week, our team chose this BW location based on all the particulars... location, price, expected value, amenities and past-experiences with the brand. We were not disappointed in the least. In fact, we were quite pleased with how each member of the staff we came in contact with went out of their way to engage us and see if there was something additional they could do to make our stay even more pleasant. In these days of CoVid-19, that is indeed a daunting task for ANYONE in the hospitality industry, and this BW property came through in flying colors!
The grounds both inside and out are kept immaculate; the rooms (at least our two) were clean, bright and serviced with fresh linens and towels. The bed was short of luxurious, but quite inviting and most-importantly, quite comfortable, providing a much-needed and refreshing sleep after a long day in the field. The swimming pool and surrounding deck area are equally as inviting, providing much needed space for all guests to remain at a distance while enjoying everything you'd expect from a pool/whirlbool and deck area, including not one, but FOUR gazebos that provide much-needed shade from the Florida sun during the day, not to mention the perfect area to sit and enjoy some comfort foods by-way of the on-site sports bar. Best of all, to order your food, you need go no farther than the dedicated service-phone right on the pool-deck area to place your order and have it delivered right to you!
Although I did read the review from a disappointed guest from May of this year, I think they were unfair to this hotelier regarding "Breakfast in a bag" I am sure it was explained to them both in writing prior to booking as well as when first arriving (as was the case with us not only on this stay, but two prior stays at BW locations in other cities) that such protocols were put in place specifically for and on behalf of guest-safety. While I too turn a furled brow at this situation, I know it is with the best intentions on the part of ALL hotels, not just this one to keep their guests as safe as is possible during these trying times. I support such protocols, and moving forward, I do hope arrangements can be made in the not too distant future for BW to return to a "REAL" breakfast as soon as they can figure out how to accomplish such a task while not skimping on safety. This is a small price we guests must bare in these days of CoVid. less