Boxing Day Meal
26/12/2017 rileyheron1, Lancaster, United Kingdom
We have been to the golf club on many occasions, weddings, New Year's Eve and Boxing Day on each occasion we have had a good time and had a really good meal but this year we had a meal on Boxing day a... more
We have been to the golf club on many occasions, weddings, New Year's Eve and Boxing Day on each occasion we have had a good time and had a really good meal but this year we had a meal on Boxing day and the food was terrible, to start we had a chicken and black pudding terrine which had no black pudding in it it ressembled a thick slice of processed Bernard Matthews chicken roll and tasted as bland, the main course was no different, haddock with a strong red blue cheese sauce the fish was really over done and one boiled potato along side it was cold others in our party had the roast beef which came with roast potatoes that must of been cooked days before we had to ask for gravy, one person ordered chicken escolape and it was chicken breast a minor thing but gets you thinking, other desserts were fine but they were bought in.The Chef must of been on holiday because no decent chef would let that food out of his or her kitchen.POOR ! less
GarstangHotel, Manager at Best Western Garstang Country Hotel And Golf Centre, responded to this review
Thank you for your feedback. It is extremely disappointing to read your comments and disheartening that you failed to share with Tripadvisor users your many positive experiences in the past which kept you returning.
We are a little bemused by some of the comments and having discussed this with the team on duty cannot explain how you could come to describe the dishes the way you have. Although we believe some of your comments to be inaccurate it does not take away the fact that you clearly did not enjoy the meal and for that we are extremely sorry and will be sure to use your feedback to help us when creating future menus.
I hope that you look back at all the good meals you have enjoyed with us and return again at some point in the future where I am sure we can redeem ourselves.