Best Western Preston Garstang Country Hotel and Golf Club

Stayed overnight here at the end of August for a wedding, as a venue for a small wedding it steps up to the mark clean and bright rooms big enough for at least 80 to 100 people, food was ok but unfortunately some guests were given something different to what they ordered . The accommodation was as expected clean bright and spacious with all the usual extras. When we arrived we noticed a large residential building site close to the front of the hotel and opposite our rooms as we stayed over Saturday to Sunday there was no construction noise in the morning but if you stay over mid-week there will be please bear this in mind. Breakfast was buffet stile and ok had better but had allot worse only fly in the ointment was the Covid restrictions at breakfast clashed in a big way with the restrictions at the wedding its self as in 50 or so guests in close proximity all through the day in the same two rooms then having the same guests sit two meters apart at breakfast just seemed odd this left some larger family’s not being able to sit together .A request to sit together was made when booking in ( you might think this petty but my son and his wife had come over from Australia for the wedding who we had not seen for a number of years and they wanted to sit in a large family group ) not the hotels fault of course but still a load of nonsense. As a post script they still had to sit at another table in another part of the room. Would I go again yes I would. Just an afterthought big hotels / business need to stop blaming Covid for lack of staff if they paid £9 an hour like county councils do instead of the miserable minimum wage they would have plenty of staff. less

The hotel itself is nice but when you have the reception at a table in the dining room and you do not have the choices on the menu for breakfast due to poor planning it kind of makes your stay poor. The staff were very helpful but it seems they are short staffed. less

Stayed for 2 nights arriving early evening. Checked in online prior to arrival. Met by staff and handed keys and directed to the room. On entering the room it was quite dark and I was unable to turn on the lights. After a while found that one of the key cards had to be inserted in a switch to activate the lightning. Once this had been discovered there was no problem but had it been dark it may have necessitated a return to the reception to be told how to operate. As a disabled person, being informed at the time of check in would have been beneficial. Housekeeping did not come to the room everyday due to Covid, which was understandable but again it would have been nice to be told to leave used crockery and towels outside the room for changing. Having said all that the stay was most enjoyable and I would not hesitate in returning and recommending it to others. less

we have visited this hotel each year for 25 years. we recently stayed and was as good as expected, however we felt sorry for the staff who were run off thier feet trying to serve food and drinks, obviously understaffed as there were not enough people working to serve and collect empty plates and glasses, the staff who were working done a great job and should be congratulated for their efforts. Hotel manager Chris must have been exhausted with the amount of work he and his staff had to undertake. well done to all from the Graham Party less

The staff and the service were first class. The food ( breakfast) was excellent.The bar area was lovely. The hotel is in a great location and the rooms were very large and beds extremely comfortable. Great stay overall and would definitely visit again less