Best Western Preston Garstang Country Hotel and Golf Club

My stay at the Garstang Country Hotel was exceptional. The hotel is set in a beautiful location, the communal rooms are tasteful & my classic room was spacious, very clean & the bed was so comfortable. The staff were friendly and very helpful but not intrusive. My stay was great value for money. Garstang & the surrounding areas are beautiful and very relaxing. I would recommend this hotel to family & friends. less

Been to the hotel over several years and found the hotel and golf course in very good condition , we stayed there recently in May and I found the hotel below average. After our round of golf we found that several of our party could not order food as there was a wedding on in the hotel and were told food was not available until the wedding and been served. The golf course it self was in a poor state due to the greens not being tended to and the fairways had not been cut, the manager of the course let to many golfers on the course and we were queuing all away around the course, and there were problems with golfers complaining about slow play which the course manager was totally to blame for this due to the amount of golfers on the course. I will not be attending the venue again as i am sure other venues will give better service to its customers. less

Its in a nice location although new houses being built across the way. Rooms are big and clean. The staff are doing their best with lack of resources. The evening meal was pleasant and the staff helpful. Breakfast was not worth £40 as quality of food not very high or generous. Basically a slightly bigger prettier premier inn. Good for couple or people without children. Dining room is very quiet and we felt very observed. Golfer would like this as course on site looks decent. less

Very dated decor, reception not manned, food in the brasserie inedible, not enough towels in the room, towel not replaced despite leaving where requested, noisy laundry next to room, noisy lift next to room no literature in the room about the hotel e.g restaurant times / how to contact reception by phone / room service etc. When asked how was the food and being told the pie base was do hard I couldn't cut it was told can't do anything about that we only put the tops on the pie - unbelievable not even an apology! Worst hotel I gave ever stayed in the one redeeming feature was the location. less

On arrival we was greeted with lovely service from the gents in the pro shop who helped us with cards boogies and any advice/tips on the course. Unfortunately our experience playing the course wasn’t what we were expecting as in the general condition and maintenance could of been a lot better; particularly the greens and fairways. Also tee beds were not in good location or condition. When we completed the round to sit and enjoy a drink in the sun. As much as the service was decentwhat was on offer from behind the bar and service from the kitchen as a group we feel in a way we was fobbed off because we weren’t regulars and for them it was an easy option to make. As for the disappointing sandwiches we did receive we feel that the price we did pay didn’t match the standard of food we received. In fact, my best friend on his 30th birthday gold trip paid 57 pounds for 9 sandwiches that were of a shocking standard. 2 pieces of warbutons with filling is insufficient especially when paying top dollar (£7.20 per club sandwich - not a club sandwich and a mere boiled bacon and poor chicken on bread - not toasted, no chips) . As for one of my peers who went for the tuna mayo, he believed it came with cucumber. He wasn’t just shocked; but disappointed by the lack of cucumber when clearly stated in the menu. And chips; these were all stated in the menu. In conclusion there is a lot of things hopefully you can learn and make better for the future otherwise we shall not be returning to this course. Thanks Ash (ginger golfer with the pink shirt smashing up your course the afternoon of 30/5/2021) less