Best Western Preston Garstang Country Hotel and Golf Club

An overnight stay with friends attending a function, booked online with Hotels.com at a very reasonable rate. We booked breakfast at check in. A warm welcome from the pleasant receptionist, room was serviceable, furniture a bit dated but adequate, bed and pillows were very comfortable, tea and coffee making facilities, hairdryer, toiletries. Fluffy white towels. Nice bar area but drinks were overpriced. The three course evening meal we had paid £30 each for, I do not know if this was Hotel rates or the private function rates. My starter of pate was acceptable although I had to remove the thick buttery top (personal choice) main course of lamb was very disappointing, greasy and tasteless, I could not eat it and I am not a fussy eater. I had creme brûlée for dessert, the shortcake biscuit was soft and the creme brûlée was cold thick custard with a melted sugar top, truly disgusting. Our friends who chose the beef however, said it was nice, still you would expect more from a golf club. My husband was sick in the night which suggests the meal did not sit well with him. Breakfast was served in a lovely room overlooking the 1st tee, we had opted for the full English. It was a help yourself buffet, plenty of cereals, tea, coffee, juices etc and I have to say the hot options were Plentiful and very tasty. Sausages, bacon, black pudding, hash browns, mushrooms, fried and scrambled eggs, tomatoes, beans, brown and white bread for toast and Danish pastries. We were left with a mixed opinion, it could be so much better than it is, or was, maybe we were unlucky. less

We booked for two night because we were attending a wedding. The room was large but very grubby and in need of an update furniture very dated . No ventilation you have to ask them to unlock the window no air con either this is a big issue when you are in a room that is too hot did not sleep much on first night . The duvet was a double but the cover was a super king size and everything had a really strange smell very chemical worse than hospital bedding. Rationed on the biscuits as well . Breakfast very disappointed not the best quality considering the amount of money we paid, would not stay again I'd rather go to the premier inn down the road. Not really sure why we paid that much money really very poor value for money. less

Friendly staff, quick check-in and out. Breakfast good. Unfortunately we had been allocated a room near the front door and got no sleep between 12 mignight and 3 am due to the inconsiderate behaviour of guests who had attended a function. The noise level in the car park was completely unacceptable. Staff the following morning just said "oh - sorry about that" less

Nice country hotel based just outside the village of Garstang near Preston, set within some nice grounds with golf centre. Staff are very friendly and rooms comfortable. The only thing that let it down a bit is the bar area - very open and not really in keeping with a "country hotel". less

We used this BW Preston Garstang Golf and Country Hotel as a stopover on the way up to Scotland. The situation is conveniently located in a semi rural setting, but with easy access back onto the M6 and there are plenty of free parking spaces available. Reception was OK, but I wish we'd been told that there was only a reduced dinner menu available and that I hadn't accidentally knocked the receptionist's chewing gum off where she'd stuck it on her desk. Luckily our room was far enough removed along the first floor corridor, that the wedding celebrations going on in the first floor function room didn't effect us; however, we did note that unsupervised children were running back and forth to their rooms along the corridor. Our room was cold with worn decor and furnishings. We weren't able to turn the heating up and decided against the grubby blanket found in the wardrobe. Dinner and breakfast were OK, but we had to have both in the brasserie, with the restaurant unavailable and as previously mentioned there was a reduced menu. Service was friendly, but I do have a hang up about staff conducting personal conversations within earshot of customers, which was loudly going on behind the counter, with the topic of conversation being likes/dislikes of fellow colleagues. We were booked into the BW Preston Garstang Hotel for our return trip, but consequently cancelled on the strength of our experience; however, maybe we were unlucky and it'd suit others, as it's OK, in a quiet location, but not great. less